Business Details
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Trusted Health Cash Plans for Individuals and Businesses
Established in 1871, we are the UK's oldest health cash plan provider, dedicated to empowering individuals and businesses to prioritise health and wellbeing. Our award-winning health cash plans offer cashback on everyday healthcare costs, including dental, optical, and physiotherapy treatments, alongside innovative digital tools like SkinVision and Virtual GP. With over 150 years of experience, we combine tradition with innovation, serving more than 600,000 policyholders nationwide. Our commitment to excellence is evidenced by our ISO27001 certification and multiple industry accolades, including the Corporate Adviser 5* Provider Service Award. We prioritise customer satisfaction, demonstrated by our Investor in Customers Gold Award since 2013 and Trustpilot 'Excellent' rating.As part of the Medicash Health & Wellbeing Group, we extend our impact through Health@Work's wellbeing training and the Medicash Foundation's charitable initiatives. Our digital-first approach, including the My Medicash App, ensures seamless claims processing and 24/7 mental health support. We maintain transparency in operations, with clear pricing structures and no hidden fees, while actively supporting environmental causes through partnerships like Cool Earth. Our team of experts continuously innovates to meet evolving healthcare needs, ensuring our solutions remain accessible, affordable, and aligned with modern expectations.
Services
Health Cash Plans
Dental Coverage
Optical Benefits
Physiotherapy
Virtual GP
SkinVision App
Mental Health Support
Employee Benefits
Digital Claims
Corporate Health Plans
Highlights and features
- We have over 150 years of experience in health cash plans
- We offer 24/7 mental health support helpline
- Our company is ISO27001 certified for data security
- We provide digital tools like SkinVision and Virtual GP
- We've held the Investor in Customers Gold Award since 2013
Associations and certifications
- ISO27001
What people say
Excellent customer service
Easy claims process
Affordable premiums
24/7 mental health support
Useful digital tools
Services
Health Cash Plans
Our health cash plans provide cashback for everyday healthcare expenses including dental check-ups, optical care, and physiotherapy. Policyholders receive up to 100% reimbursement on treatments within annual limits, with no excess payments required. These plans suit individuals and businesses seeking affordable, flexible healthcare solutions that complement NHS services.
Digital Wellbeing Tools
Access innovative digital tools like SkinVision for skin cancer detection and Virtual GP for 24/7 medical consultations. Our My Medicash App enables instant claims submission, policy management, and access to mental health resources. These tools enhance traditional cashback benefits with proactive, technology-driven healthcare support.
Corporate Health Benefits
Businesses gain cost-effective employee health benefits starting at 4.65 per employee monthly. Plans reduce absenteeism while improving recruitment and retention through comprehensive coverage for dental, optical, and preventative treatments. Employers receive online portals for easy administration and real-time usage reports.
Mental Health Support
24/7 mental health helpline provides immediate access to qualified counsellors for stress, anxiety, and work-life balance issues. Corporate plans include optional Employee Assistance Programmes with face-to-face counselling sessions. This service addresses one of the leading causes of workplace absence through confidential, professional support.
Claims Management
Submit claims instantly via the My Medicash App or online portal with 99.5% processed within five days. Policyholders receive direct bank transfers after submitting treatment receipts. The streamlined digital process eliminates paperwork while maintaining strict compliance with financial regulations and data protection standards.
Questions
What is a health cash plan?
A health cash plan reimburses policyholders for everyday healthcare costs like dental check-ups, optical care, and physiotherapy. Medicash plans also include digital tools such as SkinVision and Virtual GP.
How do I make a claim?
Submit claims instantly via the My Medicash App or online portal by uploading treatment receipts. 99.5% of claims process within five days with direct bank transfers.
What does Medicash cover?
Coverage includes dental treatments, optical care, physiotherapy, hospital stays, and complementary therapies. Digital benefits include skin cancer detection, virtual GP appointments, and mental health support.
Are pre-existing conditions covered?
Hospital benefits for pre-existing conditions have a three-year exclusion period. Dental treatment plans started within two months of policy commencement aren't covered, except routine check-ups.
How can businesses benefit?
Corporate plans start at £4.65 per employee monthly, reducing absenteeism while improving recruitment and retention. Employers receive online portals for administration and real-time usage reports.
Reviews (4)
Denis Hendry
May 12, 2022
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I suffer from essential tremor in my hands and taking a clear photo of my receipts is to say the least difficult, but well done for making something out of my blurry photos, Thank you
Charles Flanagan
May 03, 2022
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Been members for many years as joined at work. Always pay promptly. As claim quite a lot, good value but must remember to claim! If telephone, staff always very helpful, thank you
Ruth
Oct 15, 2021
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I was having a perfectly wonderful day until I encountered your establiahment. I'm glad you have apologised but all the same, people need to be aware of the lack of care and standards given, in the food you're serving. Maybe, rather than responding with immature, passive agressive replies, rather, focus on not serving sub standard, reheated food. Your negative feedbacks are where you should be learning. Should.
Angela Rossi
Sep 11, 2021
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I have been a member for many years and use the app to make claims which is very easy indeed - very happy customer
