Car Care Plan

Business Details

Your Trusted Partner for Vehicle Warranty Solutions

Car Care Plan has established itself as a global leader in vehicle warranty and insurance solutions, serving motorists across more than 100 countries. With over 45 years of expertise in the automotive industry, we specialise in delivering comprehensive asset protection products that enhance the vehicle ownership experience. Our end-to-end aftercare solutions are trusted by leading manufacturers and dealerships worldwide, ensuring their customers receive unparalleled peace of mind. By combining innovative product design with a deep understanding of automotive needs, we have maintained a reputation for reliability and excellence. Our team's extensive experience enables us to develop tailored protection plans that meet diverse market requirements.

As an industry pioneer, we continuously adapt to evolving customer expectations while maintaining rigorous quality standards. Our commitment to transparency and customer satisfaction is reflected in the 1.5 million products registered annually. Through strategic partnerships with major automotive brands, we extend our reach and impact across international markets. Our operations are underpinned by a dedication to compliance and best practices, ensuring long-term trust in our services. Backed by Car Care Plan's Internal Reports 2024, our performance metrics demonstrate sustained growth and market relevance.

Services

Vehicle Warranty Add-on Insurance Aftercare Solutions Asset Protection Policyholder Support

Highlights and features

We have over 45 years of experience in automotive warranty solutions
We operate in more than 100 countries globally
Our award-winning products set industry benchmarks
We provide complete end-to-end aftercare services
Our innovative asset protection products cover 1.5+ million vehicles annually

Website

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Services

Vehicle Warranty

Our comprehensive vehicle warranty solutions protect motorists against unexpected mechanical failures. Designed for both new and used vehicles, these plans cover essential components while offering flexible terms. With global coverage across 100+ countries, our warranties provide peace of mind for drivers worldwide through reliable claims processing and customer support.

Add-on Insurance

We offer tailored add-on insurance products that complement standard vehicle coverage. These include breakdown assistance, gap insurance, and tyre protection plans. Our solutions address specific automotive risks while maintaining affordability. Backed by 45+ years of industry expertise, these products enhance traditional insurance offerings with practical benefits for modern drivers.

Aftercare Solutions

Our end-to-end aftercare services support vehicle owners throughout their ownership journey. This includes claims management, roadside assistance, and policy administration. Designed to integrate seamlessly with manufacturer networks, these solutions maintain high service standards while ensuring customer satisfaction. Our global infrastructure enables consistent support across multiple markets.

Asset Protection

We develop innovative asset protection products safeguarding vehicle investments against various risks. Our offerings include corrosion protection, interior protection, and maintenance coverage. These plans help preserve vehicle value while reducing long-term ownership costs. With 1.5+ million products registered annually, our protection schemes combine technical expertise with practical benefits.

Policyholder Support

Our dedicated policyholder support services ensure seamless claims processing and account management. Available through multiple channels, this support includes policy inquiries, claims assistance, and documentation management. Our systems prioritise quick resolution times while maintaining compliance with industry regulations. This service underpins customer satisfaction across our global operations.

Questions

What services does Car Care Plan offer?

We specialise in vehicle warranty solutions, add-on insurance products, and comprehensive asset protection plans for motorists worldwide.

In which countries are your services available?

Our products are available across 100+ countries through partnerships with leading automotive manufacturers and dealerships.

What makes your warranties different?

With 45+ years of experience, we combine global reach with tailored solutions that prioritise customer peace of mind.

How many policies do you manage annually?

We register over 1.5 million vehicle protection products annually according to our 2024 internal reports.

Reviews (7)

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J. C.

Jun 15, 2022 Report

Total Scam Keep Away I have been totally ripped off, Missold and scammed. I was sold cosmetic repair and alloy wheel repair by a car dealership. During purchase I was led to believe that this service was totally run by Mercedes, never was It mentioned that these repairs were administered by Car Care Plan in fact I only heard about them a couple of weeks ago and was never told that Mercedes had nothing to do with these repairs.

All the paperwork was in the name of the car dealership and nowhere was Car Care Plan mentioned. If I had know it wasn't run by Mercedes I would never have bought it. Told a complete load of lies by the dealership. Be careful of this scam. I have asked for a full refund and you've guessed it Car Care Plan have refused. I have now raise a complaint with the Financial Ombudsman. Please do not ask for details I will only correspond openly where everyone can see your reply

Shirley Appleby

May 30, 2022 Report

Our experience with Car Care Plan has been excellent and is still ongoing I had to have tyres replaced and alloy wheels repaired and the service was so helpful prompt and professional and I am very glad I have this policy

Linda Copson

May 24, 2022 Report

Auto Trust car care plan handled my request really well. I am so glad I purchased their Insurance for tyre and alloy wheel cover. My claims were handled and sorted well.

Bigg Small Bigg Small

Apr 20, 2022 Report

I took a plan with this company for cosmetic damage to my car on the advise of the dealership, this was a big mistake. They have made my claim to fix a scratch to my bumpers impossible for over 2 months now. They take forever to respond, and when they do, they keep asking for the same thing over and over again. I think the idea is just to frustrate you and forget it. Please avoid this company like a plague.

Reg French

Apr 13, 2022 Report

After hitting a pothole and damaging the sidewall of my tyre in 2 places. They insisted on photos being sent of damage then sent an email saying replacement authorised, take to Kwik Fit with nothing to pay. 2 and a half hour wait at Kwik Fit and claim refused as it wasn't an mot failure. I took my car to a local garage who said the tyre was unsafe so I replaced it. Needless to say I won't use them ever again or recommend them to anyone.

Khalid Pender

Apr 06, 2022 Report

POOR POOR COMPANY- CHECK OTHER REVIEWS WE CAN'T ALL BE WRONG! I bought extended warranty for my Range Rover Sport in January. I have done 2000 miles in the car since then and have had it serviced by Range Rover in March. My key is not opening my car or starting it and the manufacturer has said I need a new KVM Module and they will not cover this. My CV Boot is leaking as well and that isn't covered either.

This warranty costs nearly 1000! It was mis-sold to me as I was under the impression I was covered for everything my expired warranty would cover. I have even offered to pay more and upgrade my cover and this was refused. Do yourselves a favour STAY AWAY!

M. Los

Feb 13, 2022 Report

Absolutely professional and efficient from the moment I phoned to make a claim. All the process was quick 1nd straightforward, the tyre is promptly replaced in Kwik Fit. Would certainly recommend the policy itself and the company. Happy customer