Business Details
24 Years
experience
Specialist Travel Insurance Brokers
Established in 2002, MPI Brokers has emerged as a leading insurance intermediary specialising in travel-related insurance solutions. Our expertise spans providing tailored insurance products and advisory services to businesses, clubs, charities, and associations operating within the UK and international travel sectors. Based in Haslemere, Surrey, our team of industry specialists combines deep market knowledge with a commitment to delivering honest, reliable coverage through a personal broking approach. We maintain strong relationships with underwriters, claims handlers, and assistance providers to ensure our clients receive comprehensive support throughout their insurance journey.Our founders' extensive experience in travel insurance, including senior roles at Lloyd's and specialist ski insurance expertise, positions us to navigate complex market challenges effectively. As an FCA-authorised firm, we uphold core values of honesty, reliability, and integrity in all our operations while maintaining active involvement in industry bodies like the Association of Travel Insurance Intermediaries. Our innovative approach has led to the development of specialist brands such as ClearSkies Travel Insurance, reflecting our ongoing commitment to evolving with client needs while maintaining our position as sector innovators.
Services
Travel Insurance
Ski Insurance
Seasonaire Insurance
Long Stay Insurance
Backpacker Insurance
Event Insurance
Cyber Liability Insurance
Crisis Management Insurance
Details
- Year established: 2002
Highlights and features
- Established in 2002 with specialist travel insurance expertise
- FCA-authorised with strong industry relationships
- Personal broking service approach for tailored solutions
- Developed innovative brands like ClearSkies Travel Insurance
- Founders hold decades of Lloyd's and travel insurance experience
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Prompt response
Professional handling
Seamless claims process
Friendly team
Services
Travel Insurance
We provide comprehensive travel insurance policies tailored to diverse trip requirements across the UK and internationally. Our coverage includes medical emergencies, trip cancellations, and personal liability protection for leisure and business travellers. With options ranging from short stays to annual multi-trip policies, our solutions cater to individual and corporate clients seeking reliable protection for global journeys.
Ski Insurance
Specialist ski and snowboard insurance covering on and off-piste activities, local racing, and snow park use. Our policies include equipment protection and emergency medical evacuation, developed through decades of expertise in winter sports risk management. We serve both recreational skiers and seasonal workers across major European resorts.
Seasonaire Insurance
Comprehensive insurance solutions for overseas seasonal workers in hospitality and tourism sectors. Our policies provide continuous coverage throughout employment periods, including work-related accidents, medical emergencies, and repatriation. Designed for single chalet teams to large tour operators requiring tailored risk management solutions.
Event Insurance
Protection for event organisers against financial losses from cancellations, property damage, and public liability claims. Our policies cover diverse events including country fairs, exhibitions, and static shows, with flexible terms for both small community events and large-scale commercial productions across the UK and Europe.
Cyber Liability Insurance
Specialist coverage against financial losses from cyber attacks and data breaches. Our policies include incident response support, business interruption compensation, and legal defence costs. Designed for travel industry clients facing increasing digital security risks in their operations and customer data management.
People
Michael Pettifer
Managing Director
With extensive experience in travel insurance including senior roles at Lloyd's, Michael specialises in ski insurance and market analysis. He contributes to industry publications and serves on the Association of Travel Insurance Intermediaries committee.
Catherine Lowe
Sales and Marketing Manager
Former international snowboarder with three years' travel experience, Catherine manages sales and marketing initiatives. She represents MPI at ski and sailing events while developing strategic partnerships across the travel sector.
Caroline Stuart-Taylor
Consultant
Former Ski Club of Great Britain Managing Director with over a decade's leadership experience. Caroline provides specialist advice on winter sports insurance and leads ski club parties while contributing to product development.
Ella Stables
Sales and Marketing Assistant
Ski school graduate with multilingual capabilities, Ella supports sales operations and customer communications. Her practical experience in winter sports informs client interactions and policy recommendations.
Questions
What types of travel insurance do you offer?
We provide ski, backpacker, long stay, seasonaire, business travel, and event insurance policies tailored to specific travel requirements across the UK and international destinations.
Do you cover winter sports activities?
Yes, our winter sports policies include automatic off-piste coverage, local racing, and snow park use for skiers and snowboarders at all experience levels.
How do I make a claim?
Download the relevant claim form from our website, complete it with supporting documentation, and send to our Haslemere office. Contact our assistance team for medical emergencies.
Are you regulated by the FCA?
Yes, Michael Pettifer Insurance Brokers Ltd (trading as MPI Brokers) is authorised and regulated by the Financial Conduct Authority under reference number 308481.
Do you offer business insurance solutions?
We specialise in liability insurance, bonding, event cancellation cover, and cyber liability protection for travel industry businesses including tour operators and event organisers.
Can I get long-term travel cover?
Our long stay insurance policies provide coverage from one to twelve months for extended trips, including options for visiting family abroad or global travel adventures.
Reviews (3)
Sue Pierpoint
Jan 11, 2020
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I have used MPI for many many years now and have always had excellent communication from them. My husband broke his leg skiing in France and everything was dealt with in a very efficient way, including all the transfers to the airport from the resort, the flight and the taxi transfer the other end to get him home. This was all done without me as we had driven out! Also, 6 years ago we flew with Small Planet to Skiathos for a flotilla holiday and my bags never turned up. When I got home they reimbursed me very quickly for all the phone calls, clothes I had to buy etc. As a company we now do all our corporate insurance through MPI.
Jesse Raikes
May 24, 2018
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Very slow at responding to queries and processing claims. Nit picky approach and will do everything possible to avoid a payout.
Hazel Aspinall
May 14, 2018
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Some parts not covered - i.e. asymptomatic asthma. However, I did need to claim after fracturing a leg bone on the slopes, bit faffy in getting things sorted, but once they were sorted, got a taxi from my accomodation to the airport, assistance at the airport followed by assistance at next airport and met by a taxi to take me home. Very valuable 20 spent.
