Business Details
50+ Years
experience
Your Trusted Insurance Partner for Removals, Storage & Commercial Property
Basil Fry has been a trusted name in specialist insurance solutions since 1970. Our expertise lies in providing tailored risk and commercial insurance products for the removals, storage, self-storage, and commercial property sectors. With decades of industry-specific knowledge, we combine market-leading insurance products with proactive claims management and bespoke risk advice. Our team of experts works closely with clients to understand their unique needs, ensuring policies are customised to protect their businesses and customers effectively.We pride ourselves on delivering exceptional service, supported by in-house claims handling and continuous client training. Our long-standing relationships with clients, some spanning over 50 years, reflect our commitment to reliability, transparency, and industry leadership. We are authorised and regulated by the Financial Conduct Authority, reinforcing our dedication to professional standards.
Services
Insurance Broking
Claims Management
Risk Management
StoreProtect
MoveProtect
Training & Support
Details
- Year established: 1970
Highlights and features
- We offer over 50 years of specialist insurance expertise in removals and storage sectors.
- Our in-house claims team settles 3,0005,000 customer goods claims annually.
- We provide bespoke risk management advice based on industry-specific claims data.
- Our policies include unique solutions like MoveProtect and StoreProtect for enhanced client protection.
- We deliver on-site training and support tailored to the needs of removals and storage businesses.
Associations and certifications
- Financial Conduct Authority
What people say
Market-leading service
Excellent support
Bespoke risk advice
Trusted business support
Proactive claims management
Services
Insurance Broking
We provide bespoke insurance policies tailored to removals, storage, and commercial property sectors. Our specialists work with A-rated insurers to deliver reliable cover for businesses of all sizes. Clients benefit from expert advice and market-leading knowledge developed over 50 years in the industry.
Claims Management
Our in-house claims team manages customer goods, motor, and property claims with efficiency and fairness. We actively monitor claims to ensure timely settlements while minimising business disruption. Our adjusters have decades of experience handling 3,0005,000 claims annually.
Risk Management
We offer data-driven risk management solutions based on industry-specific claims patterns. Our advisors provide benchmarking analysis, on-site assessments, and training to reduce claims frequency and costs. Services include vehicle risk management and customer goods protection strategies.
StoreProtect
StoreProtect enables self-storage operators to offer customer goods protection during storage. Policies include new-for-old settlements, no excess, and continuous coverage. Our in-house team handles claims directly, ensuring seamless service for operators and their clients.
MoveProtect
MoveProtect provides customer goods protection during transit and storage. Operators can offer enhanced liability limits with no excess. Our claims team handles settlements directly, ensuring worldwide coverage and continuous protection for UK and international shipments.
Questions
What insurance sectors does Basil Fry specialise in?
We specialise in removals, storage, self-storage, and commercial property insurance sectors.
How does Basil Fry handle insurance claims?
Our in-house claims team manages claims directly, ensuring prompt, fair settlements with minimal disruption.
Do you offer risk management services?
Yes, we provide bespoke risk management advice based on industry-specific claims data and benchmarking.
What is StoreProtect?
StoreProtect is our award-winning solution for self-storage operators, offering customer goods protection during storage.
Can you provide training for our team?
Yes, we offer on-site and remote training on insurance administration, contract conditions, and value declarations.
Are your insurance policies tailored to specific businesses?
All policies are customised to meet the unique needs of each business and industry sector.
Reviews (5)
Legit Removals
May 14, 2022
Report
Very good Insurance company, helpful and professional staff always up to help with everything! Fast and very reliable highly recommend it!
Stuart Almandras
Jun 13, 2021
Report
Tuff Times for all industries at the moment and none more so than the home moving industry as always! I have just renewed my Goods in Transit and Vehicle Fleet with Basil Fry and as always found them extremely helpul and always prepared to go that extra mile on service to keep me happy and on price by battering the insurers - thanks again Greg :-
Ian Siddle
May 10, 2021
Report
Basil Fry have supported my business for over 10 years. They have been an integral part of our growth with sound advice and quality products as we needed them. If you are looking for a professional company that offers a quality service then look no further than Basil Fry.
Mgm Relo Ltd
Jan 12, 2021
Report
Professionalism beyond expectation! Ive been with BASIL FRY & Company since the start of the business in 2014 and Mark Davies who is my account manager has always been extremely helpful with organising documentation or required covers, instructing what could be the best option and always finds the best and competitive prices. In additional Mark and his team have always been giving me the best assistance on a daily basis and advice on the business requirements alternatively, if there were not in position to give the instruction they advised me who is the best person / team to speak to in order to get the business run smoothly or to resolve legal issues. Highly recommended company.
Robert Cooper Iris Cooper
Dec 06, 2020
Report
Fantastic company! On the phone, online or even better face to face they have always looked after us. From top to bottom the service and attention to detail has always been first class.
