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Business Details
37 Years
experience
Trusted Insurance Brokers in Hertfordshire
Daines Kapp is a long-established, independent, and family-owned insurance broker with over 30 years of experience. Founded in 1989, we specialise in delivering tailored insurance solutions to corporate and private clients from our base in Ware, Hertfordshire. Our membership of Willis Towers Watson Networks enables access to a comprehensive range of products backed by global expertise. We prioritise building lasting relationships through personalised advice, with a focus on construction risks, arborists, and high-net-worth individuals.

Our team combines technical knowledge with a commitment to client-centric service, ensuring clarity in policy obligations and exceptional support during claims. With over 250 years of collective industry experience, we maintain regulatory compliance and act in clients' best interests at all times.
Services
Commercial Insurance Construction Insurance Arborists Insurance Private Client Insurance Claims Handling
Details
  • Year established: 1989
Highlights and features
  • We have over 30 years of experience in specialist insurance broking.
  • Our team provides personalised advice tailored to individual client needs.
  • We are authorised and regulated by the Financial Conduct Authority.
  • Dedicated account handlers manage your policies with continuity of service.
  • Over 250 years of combined insurance expertise within our team.
Associations and certifications
  • Financial Conduct Authority
  • WTW Networks
What people say
Knowledgeable professionals Hassle-free process Competitive quotes Exceptional client care Efficient claims handling
Services
Commercial Insurance
We provide tailored commercial insurance solutions for businesses of all sizes, covering risks such as property damage, liability, and professional indemnity. Our expertise ensures comprehensive protection aligned with industry-specific needs. Clients benefit from competitive pricing and dedicated account management to safeguard their operations.
Construction Insurance
Specialist construction insurance addresses risks inherent in building projects, including contractors' all risks and non-negligence liability. We offer policies for single projects and renovations, ensuring protection against equipment damage and site-specific hazards. Our team provides risk assessments and claims support tailored to construction professionals.
Arborists Insurance
Our arborists insurance covers tree surgery and landscaping businesses against industry-specific risks like equipment damage and public liability. Policies include tailored protections for high-risk activities, ensuring compliance with sector regulations. Clients receive expert advice on risk mitigation and claims handling.
Private Client Insurance
Bespoke insurance for high-net-worth individuals covers luxury assets, properties, and personal liabilities. We offer tailored motor, travel, and household policies with enhanced coverage limits. Clients benefit from dedicated handlers who understand complex insurance needs and provide seamless service.
Claims Handling
Our claims team advocates on behalf of clients, managing communications with insurers and ensuring fair, timely resolutions. Services include claim submission guidance, progress updates, and negotiation support. We prioritise minimising client stress through transparent, proactive handling of all insurance claims.
People
Kevin Daines
Managing Director
With over 30 years in insurance, Kevin founded Daines Kapp in 1989. He focuses on regulatory compliance, strategic direction, and mentoring staff, combining industry expertise with a commitment to client relationships.
Christine Ronan
Director
Christine has over 30 years of insurance experience, joining Daines Kapp in 1993. She oversees accounting, HR, and relationship management, driving growth while maintaining operational excellence and client satisfaction.
Stefan Daines
Broking Director
Stefan, a Chartered Insurance Institute Fellow, joined in 2013. He specialises in commercial risks and leads new business development, combining technical expertise with strategic leadership to expand the company's market presence.
Tracey Harrington
Claims Team Leader
Tracey leads our claims team with 11 years at RSA and over a decade at Daines Kapp, ensuring smooth insurer liaisons and client-focused resolutions through her expertise in claims administration.
Alan Macintosh
Account Executive
Alan has 20+ years in insurance broking, delivering accurate solutions for commercial clients. His focus on new business and policy renewals combines technical knowledge with a client-first approach to risk management.
Questions
What types of insurance do Daines Kapp specialise in?
We specialise in commercial insurance, construction risks, arborists coverage, and bespoke policies for high-net-worth individuals.
How does Daines Kapp handle insurance claims?
Our dedicated claims team liaises with insurers, provides expert guidance, and ensures efficient processing tailored to your specific needs.
Is Daines Kapp regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA Register number 305208).
Do you offer insurance for niche industries?
Yes, we provide specialist coverage for sectors like arboriculture and construction, addressing unique industry-specific risks.