Business Details
33 Years
experience
Non-Standard Property Insurance Specialists
Established in 1993, Ceta Insurance has evolved into a market-leading specialist in non-standard property insurance, serving brokers and intermediaries across the UK. Our proprietary Infinity platform revolutionised the sector by enabling instant online quotes, comparisons, and policy binding for over 31 specialist risks. With a panel of 35+ insurers and quotability exceeding 93%, we combine cutting-edge technology with deep industry expertise to streamline insurance solutions.Our FCA-authorised operations maintain a 90%+ quotability footprint while offering brokers guaranteed commission structures and retention rates above 85%. Headquartered in the Cotswolds, our team of seasoned professionals leverages 30+ years of collective experience to deliver innovative, client-centric insurance technology solutions.
Services
Non-Standard Property Insurance
Online Quote System
Broker Commission Guarantees
Risk Management Solutions
Policy Renewal Services
Insurer Panel Management
Technology Platform Development
Broker Training Programs
Details
- Year established: 1993
Highlights and features
- We have over 25 years of experience in non-standard property insurance
- Our Infinity platform delivers quotes for 31+ specialist risks in under 2 minutes
- We maintain quotability above 90% across our panel of 35+ insurers
- Our FCA-authorised operations guarantee commission payments for policy lifetimes
- We provide 24/7 broker support with UK-based account management teams
Associations and certifications
- Financial Conduct Authority
What people say
Efficient service
Reliable solutions
Excellent broker support
Quick policy binding
Generous commissions
Services
Non-Standard Property Insurance
We provide comprehensive insurance solutions for properties that fall outside standard criteria. Our expertise covers risks including adverse claims history, unique construction types, and unconventional property uses. With a panel of 35+ insurers, we deliver tailored coverage for challenging cases.
Infinity Quote Platform
Our proprietary platform enables instant online quotes, comparisons, and policy binding. The dynamic question set guides brokers to suitable products, completing the process in under two minutes for 31+ specialist risks without manual intervention.
Broker Commission Guarantees
We offer guaranteed commission payments for the lifetime of policies placed through our platform. Brokers benefit from predictable income streams with retention rates exceeding 85% and monthly indemnity commission payments.
Risk Management Solutions
Our solutions address four key non-standard categories: property location/condition, type, use, and owner profiles. We cover risks such as flood-prone properties, high net-worth homes, and adverse credit histories through specialist insurer partnerships.
Policy Renewal Services
We provide seamless renewal processes for non-standard policies with dedicated account management. Our system maintains coverage continuity while ensuring competitive pricing through ongoing insurer panel reviews.
People
Brendan Devine
Chief Executive Officer
With 30+ years in financial services, Brendan leads Ceta's strategic direction. He previously grew businesses at GE Money and Kwik Fit Insurance, prioritising customer-centric innovation.
Ian Gilbert
Chief Financial Officer
Ian oversees financial operations since 2019, leveraging experience from Hawk Incentives. He focuses on technology-driven solutions while balancing family time with outdoor pursuits.
Matthew Donaldson
Chairman
As former Compare the Market founder, Matthew brings 30+ years of insurance leadership. He guides business growth while maintaining customer-focused outcomes and industry relationships.
James O'Hara
Commercial Director
James leads commercial strategy with deep intermediary market knowledge, connecting broker needs with Ceta's innovative insurance solutions through the Infinity platform.
Steve Woodford
Head of Technology
Steve oversees technology development, ensuring Ceta's proprietary systems maintain competitive advantage through continuous innovation in insurance data and software solutions.
Questions
What types of non-standard property insurance do you cover?
We cover over 31 risks across four categories: property location/condition, type, use, and owner profiles including adverse credit histories and unique constructions.
How quickly can I get a quote through your system?
The Infinity platform delivers instant quotes and binding capabilities for 31+ specialist risks in under two minutes using dynamic risk assessment questions.
Do you offer commission guarantees for brokers?
Yes, we guarantee commission payments for the lifetime of policies placed through our platform with retention rates exceeding 85%.
Are your services available outside standard office hours?
Our online platform operates 24/7, but our UK-based support team works Monday-Friday 09:00-17:30 for additional assistance.
How do you ensure competitive pricing for non-standard risks?
We maintain an extensive panel of 35+ insurers and review coverage regularly to ensure optimal pricing while maintaining 90%+ quotability.
What technology platforms do you provide for brokers?
Our Infinity platform offers quote, compare, bind, service, and renewal functions with intuitive risk assessment tools and real-time insurer connections.
Reviews (7)
Lily Barton
Jun 13, 2022
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Really great company to work with! Very helpful and friendly staff and a great range of quality products to meet insurance needs.
Jim Thorley
Jun 10, 2022
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Would give them zero stars if I could after 8 years of having my boat insurance with them I cancelled as I sold this boat and the refund was abysmal be warned if you pay annually avoid this broker the reviews are speaking for them self
Gavin Sims Simsyboy
Jun 01, 2022
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About to cancel my policy, took out caravan insurance and the documents I was sent make no mention of the caravan, what's covered etc, just insurance documents which could be for anything. Do not recommend these people.
Ivo Atanassov
May 20, 2022
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I did ask for a refund on my caravan insurance after I cancelled it, and I been told that I am not due a refund, despite the fact that I only had the insurance for two months. I will recommend to avoid this broker.
Karen Wood
May 06, 2022
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Really poor customer service, cancelled a house insurance policy with them and we are owed money as we paid annually. Over 2 weeks later no confirmation of the cancellation and no refund, rang on many occasions and promised that I will be called back and nobody gets in touch. Please stay clear of this company.
James Mills
May 03, 2022
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Ok, I worked for CETA for two years and must say never a day went by without hearing laughter. The staff do the best they can and try and help as best they can. They get looked after by the bosses with decent time off and summer events and a great Christmas party. On the flip side, the pay is alright, nothing special and it's a bit of a clique within the supervisor/lower managerial side but it's tolerable.
If you are interested in insurance then it's a good place to start and get some training in. Once that's done, move on. *Update* 2022 tried calling to get a quote and either the staff aren't trained properly or they just don't care. Terrible phone service and completely amateur staff. Avoid.
If you are interested in insurance then it's a good place to start and get some training in. Once that's done, move on. *Update* 2022 tried calling to get a quote and either the staff aren't trained properly or they just don't care. Terrible phone service and completely amateur staff. Avoid.
Anne-Marie Glover
Apr 15, 2022
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It took 2 attempt to speak to s9meone about my house insurance and when I did finally git to speak to someone they confused me about how much the slates cover the roof of my house simply because at the back of my house separate from the slates there is a cold room and they didn't know what I meant when I tryed to explain the cold room was a separate roof to the tiled part of the house.
