Business Details
23 Years
experience
Trusted Insurance Brokers in Kenilworth
Established in 2003 by John Townsley and Matthew Finch, Irvine Commercial Insurance Brokers operates with a commitment to honesty, transparency, and client-centric service. Our approach prioritises understanding clients' unique needs to deliver tailored insurance solutions, supported by over 70 years of combined industry experience. As part of Brown & Brown, Inc., we leverage global expertise and partnerships to offer enhanced risk management resources. Our dedicated claims handling ensures clients receive continuous support, reflecting our belief that insurance should protect businesses while fostering long-term trust and reliability.
Services
Commercial Insurance
Personal Insurance
Business Motor/Fleet
Contractors Insurance
Engineering Liability
Professional Indemnity
Property Owners Insurance
Shops & Offices Insurance
Personal Home Insurance
Travel Insurance
Details
- Year established: 2003
Highlights and features
- We tailor insurance policies to your business's unique needs
- Over 70 years of combined industry experience
- Dedicated in-house claims management support
- Part of Brown & Brown, Inc., a global insurance leader
- Client testimonials highlight exceptional service and trust
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Tailored insurance solutions
Exceptional claims support
Long-term trust
Industry expertise
Personalised service
Services
Commercial Insurance
We provide tailored commercial insurance policies to protect businesses against industry-specific risks. Our brokers work closely with clients to understand operational challenges, ensuring coverage aligns with their unique needs. From property owners to motor fleets, our solutions combine comprehensive protection with competitive pricing.
Personal Insurance
Our personal insurance services offer bespoke protection for individuals, including home and motor policies. We prioritise understanding clients' lifestyles to recommend coverage that adapts to their evolving needs. This approach ensures peace of mind while maintaining flexibility for future adjustments.
Claims Handling
A dedicated in-house claims manager provides step-by-step guidance during critical times. We streamline the claims process by acting as a single point of contact, liaising with insurers and loss adjusters to achieve swift resolutions while maintaining transparent communication with policyholders.
Risk Management
We offer strategic risk management advice to help businesses identify and mitigate potential threats. Our services include policy reviews, coverage gap analysis, and recommendations for risk reduction strategies tailored to specific industries and operational scales.
Specialist Insurance
Our expertise extends to specialist insurance for unique sectors like aviation, electroplating, and equine activities. We source complex policies requiring high-level expertise, ensuring clients in niche markets receive coverage that standard providers cannot accommodate.
People
John Townsley
Director
With 36 years of insurance experience, John co-founded Irvine in 2003. He specialises in commercial risk management and holds the CERT CII qualification. John combines technical expertise with a client-focused approach to deliver tailored insurance solutions.
Matthew Finch
Director
A Chartered Insurance Broker with 37 years' experience, Matthew brings deep industry knowledge to Irvine. He focuses on building long-term client relationships while leveraging his expertise to develop strategic insurance partnerships.
Anthony Dean
Commercial Broker
Anthony has 40 years of insurance experience, specialising in commercial policies since joining Irvine in 2023. He provides expert advice on business risk management and holds the DIP CII qualification.
Grace Dean
Claims Handler
With 34 years in insurance brokerage, Grace manages claims handling and broking administration. Her extensive experience ensures efficient claims resolution while maintaining high client service standards.
Gary Stubbs
Commercial Broker
Gary has 20 years of insurance experience, including 8 years specialising in commercial insurance. He provides tailored coverage solutions for businesses, focusing on policy clarity and comprehensive protection.
Questions
What types of insurance do you offer?
We provide commercial and personal insurance, including business motor/fleet, contractors, engineering liability, professional indemnity, property owners, shops/offices, personal home, and travel insurance.
How do you tailor insurance policies to client needs?
Our brokers conduct detailed consultations to understand business operations and personal circumstances, ensuring policies address specific risks while avoiding unnecessary coverage.
What support do you offer during insurance claims?
We provide dedicated claims management with a single point of contact, guiding clients through the process while coordinating with insurers for efficient resolutions.
Are you regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA) under reference number 305126.
How long have you been in business?
Irvine Commercial Insurance Brokers was established in 2003 by directors with over 70 combined years of industry experience.
What areas do you serve?
Based in Kenilworth, we serve clients across Warwickshire, Coventry, Nuneaton, and surrounding regions with nationwide coverage capabilities.
Reviews (7)
Andy Miles
May 21, 2022
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As a firm who is involved in regulatory compliance within the Transport sector we come across a range of challenges. We are only too happy to recommend Irvine Commercial for insurance products to our clients because Irvine Commercial are aligned to our values and work to the highest standards of compliance and service, they are people you can trust.
Paula Almond
May 14, 2022
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I would like to thank John, Matthew and the team at Irvine for the excellent level of service always received. For a number of years, they have looked after personal policies for me including motor, household and breakdown. They have also offered sound advice regarding my business policies. One of the many reasons why I remain with Irvine is that they offer not only a professional and high level of customer service, but a personal one.
Each time I call, they know exactly who I am and the policies I have in place without having to refer to their customer files. They know my needs and remember previous conversations which we have had. This personal level of service is very important to me as a customer. I would not hesitate to recommend Irvine Group to my clients, family and friends and have done so several times.
Each time I call, they know exactly who I am and the policies I have in place without having to refer to their customer files. They know my needs and remember previous conversations which we have had. This personal level of service is very important to me as a customer. I would not hesitate to recommend Irvine Group to my clients, family and friends and have done so several times.
Jenny Pegg
May 12, 2022
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John Townsley has been our insurance broker for the previous 4 years, our business insurance needs are fairly complex with a few different policies required. He takes time to get to know the business and how it runs to understand our needs fully and is always on hand if there are any issues. Other team members including Jo, Luan and April have always been very proactive and helpful whenever we have had to make any amendments to the policies or deal with any claims. They all take the stress away from what would usually be a very stressful and time consuming process. All round a great company to do business with!
Mark Edmunds
May 11, 2022
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A breathe of fresh air, I would personally like to highly recommend John and the team at Irvine Commercial for their attention to detail, courtesy and professionalism the way they went the extra mile. After my initial chat they not only put under the correct category but also recommended the correct cover for my business. Having dealt in the past with insurance companies online and trying to give them the correct information, only to say to you your business does not come under that category. Shall we put you down as this as it is the nearest thing. Knowing if you have a claim it won't get payed out. Mark Edmunds The Heart of British Industry
Rob Clark
Mar 14, 2022
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Just renewed with Irvine again, without really considering an alternative. The advice and support provided by them has been invaluable, and it is satisfying to feel that Irvine Commercial do care about me as a client and have taken the time to understand my business and the level of support I require from my insurance provider, despite being a low key client.
Ian Looms
Sep 25, 2021
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The reponse in getting my insurance quoted was amazing, The savings were incredible. So happy to have found a broker that works so well for my business. Will move all my insurance to these guys so happy. Thanks John and Gary you service has been 1st Class
Stephen Tate
Jul 12, 2021
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As we all know you find out how good your insurance cover is when you need it. and once more the team at Irvine do not disappoint. Recently involved in a non fault motor accident and everything was handled superbly by the team in particular Jo - thanks again very much appreciated.