Business Details
26 Years
experience
Your Trusted Partner for Car Protection Insurance
Premia Solutions has been a trusted provider of bespoke white-label insurance products since its founding in 2000. With over 1 million live policies and partnerships with more than 2,000 dealerships across the UK and Ireland, we specialise in car protection insurance tailored to meet the evolving needs of our customers. Our commitment to innovation and customer-centric solutions has established us as a market leader in the automotive insurance sector. As a Principal FCA Authorised Firm since 2005, we adhere to rigorous regulatory standards to ensure transparency and fairness.Our product portfolio includes GAP Insurance, SMART Insurance, Tyre & Alloy Insurance, and Paint & Fabric Protection, all designed to safeguard vehicles and enhance customer peace of mind. We prioritise treating customers fairly and delivering exceptional service experiences through digital platforms like MyPremia, which streamlines policy management and claims processing. Our 20th anniversary marked a milestone in our journey to redefine automotive insurance standards while maintaining our core values of integrity and reliability.
Services
GAP Insurance
SMART Insurance
Tyre & Alloy Insurance
Paint & Fabric Protection
Details
- Year established: 2000
Highlights and features
- We have over 20 years of experience in automotive insurance
- Our FCA Authorised status ensures regulatory compliance and trust
- We serve 2,000+ dealership partners across the UK and Ireland
- Our digital platform MyPremia simplifies policy management
- We offer market-leading, tailored insurance products for vehicle protection
Associations and certifications
- Financial Conduct Authority
What people say
Hassle-free insurance
Reliable coverage
Excellent customer service
Convenient repairs
Transparent policies
Services
GAP Insurance
GAP Insurance protects against financial shortfalls if your vehicle is written off or stolen. It covers the difference between your motor insurer's payout and your vehicle's original value or outstanding finance. This ensures you're not left with unexpected costs while maintaining your financial position.
SMART Insurance
SMART Insurance offers fast, convenient solutions for minor vehicle damage. It covers cosmetic repairs like dents and scratches at your preferred time and location. Repairs are guaranteed for the vehicle's lifetime, preserving its appearance and value without disrupting your schedule.
Tyre & Alloy Insurance
This insurance covers unexpected tyre and alloy wheel damage costs. It ensures professional repairs or replacements at convenient times, maintaining your vehicle's appearance and value. There are no excess fees, and services are completed with minimal disruption to your routine.
Paint & Fabric Protection
Our protection programme uses advanced chemistry to preserve vehicle paint and upholstery. It includes weather-resistant sealing for exteriors and stain protection for interiors. The two-stage process maintains showroom condition while defending against everyday wear and environmental factors.
Questions
How do I make a claim with Premia Solutions?
You can submit claims through our MyPremia portal, which allows 24/7 online claims management for all our insurance products.
What insurance products does Premia offer?
We provide GAP Insurance, SMART Insurance, Tyre & Alloy Insurance, and Paint & Fabric Protection for vehicle owners and dealerships.
Is Premia Solutions regulated by financial authorities?
Yes, we are authorised and regulated by the Financial Conduct Authority under FRN 310089 since 2005.
Can I manage my policy online?
Yes, MyPremia enables policyholders to manage policies, make claims, and update personal details online at any time.
Which areas does Premia Solutions serve?
We operate across the UK and Ireland, partnering with over 2,000 dealerships to provide automotive insurance solutions.
Reviews (6)
Leslie
Jul 02, 2024
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I recently had to make a claim for a damaged alloy and a puncture due to being driven off the road. Quite stressful. Premia were there to help and got things sorted for me, quickly and with no fuss. Conversations on the phone with them were always courteous and polite. Great service.
Robert Frame
Jul 02, 2024
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Really helpful chat with agent Kevin who,s assistance really helped me make my claim as this was a totally new experience for me never having made a claim before. Your prompt reply and settling of my claim was really helpful and appreciated. It is nice to see an honest claim being dealt with so quickly. Thanks
Sara
Jun 28, 2024
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It was easy to creat/submit a claim - which was reviewed, approved and I received the payment quickly
Pete Cawley
May 21, 2022
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I would give zero stars for their minor damage protection scheme for cars. Their modus operandi is to reject all claims and make the new claim process as difficult and time consuming as possible. When a claim is rejected it's just with a status of rejected and they send the standard T&C's expecting you to mind read and know why the claim is rejected. It's not possible to contact them to know why as their voice mail is still referring to COVID measures and short staffing, this is 8 months after the furlough scheme ended!
Literally ever claim I make is rejected and I had to ask Volvo to intervene as they sold me the product, which is not fit for purpose. Every claim I have made is less than 30 CMS and very light scuffs. My recommendation is to avoid any products that are offered by Premia (my policy was offered by Lookers/Charles Hurst/Taggarts).
Literally ever claim I make is rejected and I had to ask Volvo to intervene as they sold me the product, which is not fit for purpose. Every claim I have made is less than 30 CMS and very light scuffs. My recommendation is to avoid any products that are offered by Premia (my policy was offered by Lookers/Charles Hurst/Taggarts).
Kemal Kaysioglu
May 01, 2022
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Definitely a company to stay away from. This company policy was given as a warranty provider for the used car I bought. You can't even contact the company, let alone the warranty. They do not respond to your emails. Definitely stay away.
Graham Revill
Mar 03, 2022
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Purchased SMART Insurance Policy with the purchase of my car for 399. Having submitted a request for repair following their process to the very detail, this was the "Repair" carried out. (See Attached Images, Before and After). They are currently advising they believe this to be a satisfactory repair, and refusing to refund the policy. Make your own minds up if you'd be happy with that on your car.
