Business Details
48 Years
experience
Emergency
services
Your Trusted Insurance Partner in Taunton
Established in 1978, Bruford & Vallance & Vallance is a family-owned insurance brokerage renowned for its personalized approach to client relationships. Our team of Chartered Insurance Institute-qualified advisors specialises in crafting tailored insurance solutions for both residential and commercial clients. With decades of collective experience, we focus on understanding individual client needs to provide comprehensive coverage options. Our unique service model ensures each client has a dedicated advisor with in-depth knowledge of their policies, supported by a reserve contact for continuity. We pride ourselves on maintaining direct communication channels, eliminating automated systems, and prioritising face-to-face interactions.Our expertise extends to niche areas like historic building insurance and high net worth property coverage, backed by partnerships with leading insurers. Through our commitment to continuous professional development, we maintain cutting-edge knowledge of insurance products and risk management strategies. Our proven track record includes successfully handling complex claims for properties affected by subsidence and landslip issues. We operate from our Taunton office, serving clients across the UK with the same dedication to service excellence that has defined our business since its inception.
Services
Household Insurance
Commercial Vehicle Insurance
High Net Worth Insurance
Motorcycle Insurance
Breakdown Cover
Historic Building Insurance
Travel Insurance
Tradesman Liability Insurance
Let Property Insurance
Unoccupied Property Insurance
Details
- Year established: 1978
Highlights and features
- Family-owned business operating since 1978 with deep industry expertise
- All advisors are Chartered Insurance Institute qualified professionals
- Dedicated advisor system with continuity of service and policy knowledge
- Specialist expertise in historic building insurance and subsidence claims
- 95% customer satisfaction rate from 2019 independent survey
Associations and certifications
- Financial Conduct Authority
What people say
Excellent
Efficient, helpful
Always helpful
Very efficient
Extremely helpful
Services
Household Insurance
Our household insurance provides comprehensive protection for residential properties and contents. We offer tailored policies covering buildings, possessions, and liability risks for both occupied and unoccupied homes. With specialist options for historic properties and high net worth clients, our coverage includes accidental damage, theft, and emergency repairs. Our advisors ensure appropriate protection levels while maintaining competitive pricing.
Commercial Vehicle Insurance
Tailored insurance solutions for business vehicles including vans, trucks, and specialist commercial transport. Our policies cover cargo, liability, and vehicle damage for businesses of all sizes. We offer flexible terms for courier services, tradespeople, and fleet operators, with options for temporary cover and breakdown assistance. Our experienced team ensures compliance with commercial transport regulations.
High Net Worth Insurance
Specialist insurance for valuable properties and assets, including bespoke coverage for luxury homes and unique contents. Our policies address specific risks for high-value properties, with extended coverage limits and tailored terms. We provide expert valuation guidance and claims handling for complex assets, ensuring comprehensive protection for discerning clients with significant investments.
Motorcycle Insurance
Comprehensive motorcycle insurance for commuters and enthusiasts, covering theft, damage, and liability. Our policies accommodate various bike types and usage patterns, with flexible terms for seasonal riders. We offer competitive rates for experienced riders while maintaining support for newer motorcyclists, with options for breakdown assistance and emergency recovery.
Breakdown Cover
24/7 roadside assistance and vehicle recovery services for private and commercial vehicles. Our breakdown cover includes emergency repairs, replacement transport, and home start guarantees. We offer tiered coverage options from basic roadside help to premium packages with European coverage, ensuring reliable support for all drivers.
People
Jason Mayled
Company Director
Cert CII qualified with over 35 years' experience, Jason specialises in historic buildings and subsidence claims. He has managed new houses account since 1987 and provides expert underwriting guidance.
Andy Conduit
Household Scheme Manager
Cert CII qualified with expertise in motor and household insurance. Andy manages historic house underwriting and maintains internal systems, combining insurance knowledge with technical proficiency since joining in 2001.
Melanie Shattock
Insurance Advisor
With 30 years' experience, Melanie provides expert insurance administration and cross-departmental support. Her supervisory role ensures smooth operations across multiple business functions.
Kelly Francis
Insurance Advisor
Specialist in policy renewals and competitive quotation analysis, Kelly ensures clients receive optimal coverage options during renewal periods.
Questions
What specialist insurance policies do you offer?
We specialise in historic building insurance, high net worth coverage, unoccupied property policies, and commercial vehicle insurance tailored to specific business needs.
How do I make a claim outside office hours?
For emergency claims, use the 24-hour insurer numbers listed in your policy documents or contact our out-of-hours claims link for assistance.
Do you offer temporary vehicle insurance?
Yes, through our partnership with GoShorty, we provide short-term vehicle insurance from 1 hour to 28 days for cars and vans.
How quickly do you respond to client inquiries?
We aim to respond to all email and postal inquiries on the same working day they're received during normal business hours.
What makes your service different from online insurers?
We provide dedicated advisor support with policy expertise, offering personalized guidance and continuity of service unlike automated online providers.
Can you help with complex property insurance needs?
Our team has specialist expertise in historic buildings and subsidence-related claims, with advisors trained to handle complex property insurance requirements.
