Business Details
50+ Years
experience
Emergency
services
Trusted Health Insurance Solutions for Individuals and Businesses
Established in 1901, WPA has built a reputation as a leading UK not-for-profit health insurer, combining over 120 years of industry expertise with a customer-centric approach. Our dedicated team specialises in delivering tailored health insurance solutions for individuals, families, and businesses of all sizes, prioritising flexibility and freedom of choice in healthcare provision. Recognised as the UK's most trusted health insurer through top rankings in Fairer Finance and Which? surveys, we maintain an 'Excellent' Trustpilot rating by focusing on transparent service delivery and innovative digital solutions like our WPA Health app.Our clinical teams provide expert claims management while supporting preventative care through 24/7 Remote GP Services, structured counselling, and comprehensive mental health coverage. As a not-for-profit organisation, we reinvest resources to enhance member benefits rather than shareholder returns, ensuring our healthcare solutions remain accessible and responsive to evolving needs.
Services
Health Insurance
Cash Plans
Dental Plans
Business Healthcare Schemes
Remote GP Services
Details
- Year established: 1901
Highlights and features
- We've specialised in UK health insurance for over 120 years
- Freedom to choose treatment providers, locations, and timings
- Award-winning customer service with 'Excellent' Trustpilot rating
- Not-for-profit model focusing on member benefits over shareholder returns
- 24/7 Remote GP Services and digital health management tools
Associations and certifications
- Financial Conduct Authority
- Prudential Regulation Authority
What people say
Excellent customer service
Very customer friendly
24/7 support available
Trusted health insurer
Clear explanations
Services
Health Insurance
Our comprehensive health insurance policies cover hospital admissions, diagnostic tests, cancer care, and outpatient treatments. With flexible coverage options, policyholders can choose their preferred treatment providers while accessing mental health support and wellbeing services. Designed for individuals and families seeking faster access to private healthcare solutions.
Cash Plans
These affordable plans reimburse everyday healthcare expenses including GP charges, optical care, and dental treatments. Available as standalone policies or workplace benefits, they provide financial support for routine health maintenance without requiring illness for claims eligibility.
Business Healthcare Schemes
Tailored healthcare solutions for businesses from 2 to 1,000+ employees, combining health, cash, and dental benefits. Features include flexible funding options, digital health platforms, and specialist clinical support while maintaining budget certainty through deductible arrangements and self-funded trust models.
Remote GP Services
24/7 access to medical consultations via phone or video through our WPA Health app. This service enables immediate healthcare advice, treatment referrals, and mental health support, reducing workplace absences and providing continuous care outside traditional office hours.
Dental Plans
Specialist dental coverage protecting against routine and emergency dental costs. Available as individual policies or workplace benefits, these plans cover preventative care, emergency treatments, and selected cosmetic procedures while offering discounts through participating dental practices.
Questions
What health insurance options are available for families?
We offer flexible family health insurance policies with coverage options for hospital treatment, diagnostic tests, and outpatient care. Policies can be tailored to include mental health support and wellbeing services while allowing freedom to choose treatment providers.
How do business healthcare schemes work for SMEs?
Our SME solutions combine health, cash, and dental benefits in flexible packages for businesses with 2-150 employees. Features include tiered benefits, voluntary schemes, and integrated digital health management tools to support workforce wellbeing.
What is included in the WPA Health app?
The app provides 24/7 access to Remote GP services, claim management, benefit tracking, and secure messaging. It also offers health resources, wellbeing support, and integration with our mental health counselling services.
Can I switch health insurance providers easily?
Yes, we provide guidance to help transfer existing policies while maintaining coverage continuity. Our team assists with comparing benefits and optimising new policy terms to match your healthcare needs.
What mental health support do you provide?
We offer structured counselling (up to six sessions), telephone emotional support, and access to specialist mental health treatments. These services are available through our 24/7 Health & Wellbeing Helpline and integrated care pathways.
How are treatment costs managed under cash plans?
Cash plans reimburse routine healthcare expenses like GP charges, optical care, and dental treatments. Benefits are paid directly to members upon claim submission, with coverage levels and claim limits specified in each policy.
