Business Details
50+ Years
experience
Emergency
services
Global Insurance & Risk Management Solutions
American International Group has been a global leader in insurance solutions for commercial and personal customers for over 50 years. Our expertise spans property casualty insurance, risk management, and financial services across 200+ countries. We combine deep industry knowledge with innovative solutions to help businesses manage risks and achieve growth. Our dedicated teams provide tailored advice, advanced risk consulting, and award-winning cyber protection. With $24 billion net premiums written in 2024 and a presence in 190 jurisdictions, we offer unmatched global capabilities. Our claims specialists deliver prompt resolutions through a network of experts worldwide.We maintain strong capital positions and market-leading fronting solutions, including 50 years of experience in captive insurance programs. Our commitment to service excellence is demonstrated through customized products for niche markets, specialized risk transfer solutions, and continuous investment in technology-driven risk assessment tools. We empower brokers with advanced analytics and support clients through comprehensive loss control programs. Our leadership in critical insurance lines is backed by a stable market presence and a focus on emerging risk management challenges.
Services
Property Insurance
Casualty Insurance
Cyber Insurance
Captive Solutions
Multinational Insurance
Professional Liability
Environmental Liability
Trade Credit Insurance
Warranty Management
Risk Consulting
Details
- Year established: 1967
Highlights and features
- We offer 50+ years of experience in global insurance solutions
- Our team provides customized programs for unique risk exposures
- We maintain a global presence in 200+ countries and jurisdictions
- Our expert claims handling averages 20+ years of specialist experience
- We implement advanced risk engineering and loss control programs
Services
Property Insurance
Our property insurance solutions protect businesses against physical damage from natural disasters, equipment breakdowns, and other disruptions. We cover commercial buildings, inventory, and essential equipment across 215+ countries. Our risk engineers with 50+ years of combined experience help identify vulnerabilities and implement loss control measures. Clients benefit from prompt claims resolution through our dedicated property claims team.
Cyber Insurance
AIG's CyberEdge program offers comprehensive protection against cyber threats with 24/7 incident response. We provide coverage for data breaches, ransomware attacks, and business interruption losses. Our patented CyberMatics platform continuously assesses risk maturity, while our claims team with 90% legal professionals offers expert guidance. We've protected over 30,000 clients globally since launching one of the industry's first cyber policies in 1999.
Captive Solutions
With 50 years' experience, we offer market-leading fronting and captive insurance programs. Our global platform operates in 12 domiciles and provides access to sponsored cell captive facilities in Vermont and Bermuda. We support single-parent captives, group structures, and rent-a-captive options. Our services include feasibility studies, regulatory compliance, and in-domicile administration for clients seeking alternative risk financing solutions.
Casualty Insurance
We provide comprehensive casualty insurance solutions including general liability, workers' compensation, and excess coverage. Our specialists handle complex risks across industries with multinational capabilities in 190+ countries. The service includes safety training programs, contractor management, and customized policy structures for corporate accounts. Our claims team uses advanced technology to reduce resolution times and associated costs.
Multinational Insurance
Our multinational solutions offer consistent coverage across borders with local regulatory compliance. We support businesses operating in two or 100+ countries through controlled master programs and global policies. Services include cross-border trade credit protection, political risk insurance, and coordinated claims management. Our network partners ensure local market expertise while maintaining centralized program oversight.
Questions
What types of insurance does AIG offer?
We provide property, casualty, cyber, professional liability, environmental, trade credit, and specialty insurance products for businesses globally.
How do I file a claim with AIG?
Report claims through our 24/7 IntelliRisk Advanced platform or contact our global claims team directly for assistance with aerospace, property, or workers' compensation claims.
Does AIG operate internationally?
We operate in 200+ countries through our own operations and network partners, offering multinational insurance solutions with local compliance expertise.
What risk management tools are available?
We provide CyberMatics for continuous risk assessment, loss control programs, on-site risk engineering, and 24/7 cyber incident response capabilities.
How can brokers partner with AIG?
Brokers can access our Producer Management Portal, request appointments through myAIG, and benefit from our market-leading fronting solutions and specialized program expertise.
What cyber insurance coverage options exist?
Our CyberEdge policy covers data breaches, business interruption, cyber extortion, and physical damage from cyber events, with optional endorsements for specialty risks.
Reviews (5)
Haligator
May 16, 2022
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The worst company to try and get paid for on a loved one's death. DO NOT USE THIS COMPANY!Look at all their ratings across the country.
Jpb Associates
Mar 14, 2021
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This agency took over when American General closed it's local offices around the state. They have direct access to help with policies and claims.
Roseann T.
Aug 09, 2019
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AIG - Read the fine print. Our experience now says read every little word. Our carry on luggage was stolen in the Rome Airport (not a friendly place) In our carryon we had our passports, jewelry, books. (read somewhere never to put your valuables in your checked luggage). Well I think all the crooks read that article too. We knew that we had a cap of $750 for each of us on baggage and personal effects.
Well first they have a $50 deductible, so it really is $700. if anything is over $150 you must have a receipt. Ok so do not take any of your jewelry that you got as a gift, owned by your parents, etc. In other words don't bother taking out this insurance unless you want to take nothing with you. They offered my husband a little over $350 for his stolen Movado watch (vintage so no receipt, valued over $1000 by State Farm) laptop case, new passport (that was $150) headphones, & a book. Check your homeowners policy for lost items, they are far fairer and easier to work with than AIG. So read the fine print and find a better company than AIG, no wonder they are not in the top ten.
Well first they have a $50 deductible, so it really is $700. if anything is over $150 you must have a receipt. Ok so do not take any of your jewelry that you got as a gift, owned by your parents, etc. In other words don't bother taking out this insurance unless you want to take nothing with you. They offered my husband a little over $350 for his stolen Movado watch (vintage so no receipt, valued over $1000 by State Farm) laptop case, new passport (that was $150) headphones, & a book. Check your homeowners policy for lost items, they are far fairer and easier to work with than AIG. So read the fine print and find a better company than AIG, no wonder they are not in the top ten.
Linda Fair
Apr 04, 2017
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Tried repeatedly to call the Tampa phone number. Rings once and gets disconnected. Need to talk to an agent
Linda C.
Dec 08, 2016
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I would never get anything from American General again. We have a specific question for our account and have been on hold for 1 hr 45 min and still waiting for a representative. customer service sucks!
