Business Details
21 Years
experience
Specialist Pet Business Insurance UK
Established in 2005, Pet Business Insurance has become the UK's leading specialist provider of tailored insurance solutions for pet-related businesses. With over 18,000 satisfied customers and 20 years of industry expertise, we offer comprehensive coverage specifically designed for dog walkers, pet groomers, boarders, trainers, and other animal care professionals. Our policies include essential protections such as public liability up to 5 million, animal accident cover up to 75,000, and equipment protection, with optional extras like employers' liability and business interruption insurance. Recognised with the Platinum Trusted Service Award and maintaining a 4.9/5 rating from 1,089 verified reviews, we combine competitive pricing starting at 6.81 per month with exceptional claims handling.Our commitment to transparency is demonstrated through zero admin fees, a 14-day money-back guarantee, and free additional cover for travel costs and events. As part of LRMS Insurance Services Ltd, we maintain strict compliance with UK regulatory standards while continuously expanding our coverage to include emerging pet business sectors.
Services
Dog Walking Insurance
Pet Grooming Insurance
Pet Sitting Insurance
Kennel & Cattery Insurance
Dog Trainer Insurance
Pet Taxi Insurance
Horse Sitter Insurance
Rescue Centre Insurance
Public Liability Cover
Employers Liability Insurance
Details
- Year established: 2005
Highlights and features
- 20 years' specialist experience in pet business insurance
- Comprehensive coverage up to 5 million public liability
- 24/7 claims handling service available
- 14-day money-back guarantee with no admin fees
- Covering 20+ pet business categories and growing
Associations and certifications
- Platinum Trusted Service Award
- Feefo 4.9/5 Rating
What people say
Quick claims handling
Affordable monthly rates
Comprehensive policy options
Excellent customer support
Easy online management
Services
Dog Walking Insurance
Specialist insurance for professional dog walkers including public liability up to 5 million, pet accident cover up to 75,000, and loss of keys/money protection. Covers single dogs to group walks with optional transport and equipment insurance. Designed for part-time and full-time walkers with flexible policy terms.
Pet Grooming Insurance
Tailored protection for pet groomers covering salon operations and mobile services. Includes public liability, animal injury insurance up to 25,000 per claim, and equipment protection. Optional add-ons for business interruption and professional indemnity ensure comprehensive risk management for grooming businesses of all sizes.
Pet Sitting Insurance
Essential insurance for in-home pet sitters and boarding facilities covering animal illness/injury up to 75,000, property damage liability, and loss of boarding licence protection. Includes free event insurance and optional buildings coverage to safeguard against unexpected closures or emergencies during pet care provision.
Public Liability Insurance
Core coverage providing up to 5 million protection against third-party claims for property damage, personal injury, or financial loss. Mandatory for UK pet businesses, this policy includes automatic coverage for loss of licence, keys, and money with optional employers' liability extensions for businesses with staff.
Employers Liability Insurance
Mandatory insurance for businesses employing staff, offering up to 10 million protection against work-related injury or illness claims. Available as optional add-on with public liability policies, featuring automatic inclusion of professional indemnity cover up to 1 million and legal expenses support.
Questions
What types of pet businesses do you cover?
We cover 20+ categories including dog walkers, groomers, boarders, trainers, pet taxi services, rescue centres, and equine sitters. New categories are continually added to meet industry needs.
How quickly are claims processed?
Our dedicated claims team aims to resolve straightforward cases within 48 hours, with 96% of claims approved in 2023 according to our regulatory disclosures.
Can I adjust my policy mid-term?
Yes, you can modify coverage levels, add optional extras, or update business details through our online portal or by contacting our customer service team directly.
Is XL Bully dog coverage included?
Yes, our standard policy includes coverage for working with XL Bully and other banned breed dogs at no extra cost, subject to specific policy terms.
What happens if I need to cancel?
Benefit from our 14-day money-back guarantee with pro-rata refunds for unused periods (excluding claims), plus zero admin fees for policy cancellations.
How are premiums calculated?
Premiums depend on business type, coverage levels, and risk factors. Our online quote system provides instant pricing starting at £6.81 monthly for basic policies.
Reviews (4)
Maria T.
Apr 09, 2022
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Great customer service, always there to help. Great price and coverage for what i need. For that iv just renewed for the second year.
Shar
Aug 19, 2021
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The lady I spoke to was lovely, explained everything very well. Quote was excellent so I got insurance there & then. Very impressed.
Tracy Borg
Jan 19, 2021
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I've insured with PBI for a few years now. Their customer service is brilliant and their insurance cover is very comprehensive. Can't fault them
Barkingmad Dog Training
Oct 25, 2019
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We have been with Pet Business Insurance for over 10 years, we have always found them very helpful, just pick up the phone and talk to them or email and they reply the same day. Extremely easy to do business with and very competitively priced.
