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Business Details
Trusted Landlord Insurance Solutions in Rugby
Established in the mid-1990s, C I A Insurance is an independent insurance brokerage specialising in niche areas of the UK landlord insurance market. With over 20 years of combined expertise, our team delivers tailored insurance solutions for residential and commercial landlords, including buildings, contents, and unoccupied property coverage. We maintain partnerships with leading UK insurers to secure exclusive rates unavailable elsewhere, prioritising competitive pricing through our price-match guarantee.

Our customer-centric approach ensures policyholders receive comprehensive coverage advice, supported by a dedicated team with deep industry knowledge. We operate from our Midlands headquarters, serving clients nationwide while adhering to strict regulatory standards under the Financial Conduct Authority's authorisation.
Services
Landlord Insurance Landlord Contents Insurance Landlord Buildings Insurance Unoccupied Property Cover Buy To Let Insurance
Highlights and features
  • We guarantee price-matched policies against like-for-like UK quotes
  • 20+ years' specialist experience in landlord insurance markets
  • Personalised service from UK-based insurance advisors
  • Exclusive rates through partnerships with leading UK insurers
  • Comprehensive coverage including loss of rent and malicious damage
Associations and certifications
  • Financial Conduct Authority
What people say
Excellent experience Competitive renewal quotes Knowledgeable staff Quick service Price match guarantee
Services
Landlord Buildings Insurance
Covers structural damage to rental properties from fire, flooding, and theft. Includes permanent fixtures like kitchens and bathrooms. Provides financial protection for landlords' property investments, with optional accidental damage coverage. Essential for property owners seeking comprehensive structural protection.
Landlord Contents Insurance
Protects landlords' belongings in rental properties against theft or damage. Covers furniture, appliances, and fixtures. Includes white goods protection in some policies. Ensures financial security for landlords' personal property investments in tenanted properties.
Unoccupied Property Cover
Specialist insurance for empty properties during renovations or tenant turnover. Covers fire, vandalism, and theft risks. Includes loss of rent protection. Crucial for landlords maintaining vacant properties between tenancies or during development projects.
Buy To Let Insurance
Tailored policies combining buildings and contents coverage for rental property investors. Includes property owners liability up to 5 million. Features trace and access cover for hidden damage. Designed for landlords seeking comprehensive protection for their property portfolios.
Rental Property Insurance
Flexible insurance solutions for various property types including HMOs and holiday homes. Covers malicious damage by tenants and loss of rent. Provides legal expenses and rent guarantee options. Suitable for landlords with diverse property investments across the UK.
Questions
What types of landlord insurance do you offer?
We provide buildings, contents, unoccupied property, and buy-to-let insurance. Our policies include loss of rent cover, malicious damage protection, and property owners liability up to £5 million.
Do you guarantee the best prices?
Yes, we offer a price-match guarantee. If you find a cheaper like-for-like quote from any UK insurer, we will match or beat it while maintaining comprehensive coverage.
How do I make an insurance claim?
Contact your insurer's claims team directly using the numbers provided in your policy documents. Our insurers include Geo Underwriting, Pen Underwriting, and Keystone for efficient claims processing.
Can you cover unoccupied properties?
Yes, we specialise in unoccupied property insurance from policy inception. This covers risks like fire, vandalism, and theft during property renovations or tenant turnover periods.
What areas do you serve?
We provide insurance solutions for landlords across the UK, including England, Scotland, Wales, and Northern Ireland, with specialist knowledge of regional property markets.
Reviews (7)
Shane Welland
Jun 22, 2022 Report
The customer service has always been great and they always have the most competitive rates - I renew my insurance with them every year.
Lilac Flower
May 01, 2022 Report
This company is useless. Made a claim, they did no respond. Said they didn't have the claim. Took it again. Waited till after renewed the policy then they declined the claim. Do not go with this company
Caitlin Gibson
Apr 16, 2022 Report
I spoke to a woman from the claims department this morning, I believe her name was Jade. She was very rude and unprofessional, it isn't the first time I've been spoken to like this from this company. I dread having to phone them back. One star is too much.
Charlie Tibs
Feb 18, 2022 Report
From a tentative enquiry online and a responding phone from CIA in which I said that I had already organised cover, now I am being bombarded with calls from them with bully tactics. In my book this is a non ethical company and would recommend to avoid!
Anne Evans
Jan 05, 2022 Report
While doing an online application, my phone rang and it was CIA Insurance. The agent enabled me to complete my application efficiently and speedily. I was delighted with the like for like quote offered. The transaction was completed satisfactorily by a very polite, capable young man. This company had been recommended to me.
PowerPlay
Dec 07, 2021 Report
Unprofessional and came across as a disingenuous sales pitch and refused to give details of policy without a purchase. The guy on the phone had no idea of who a customer is and couldn't care less especially with common courtesy, manners and phone etiquette. I regret trying to find a cheaper quote which they were but if they're putting monkeys on the phone then my business has gone elsewhere (and it did). God help you should you ever need to make a claim. What's happening to this once great country?
Rjs Hants
Dec 03, 2021 Report
Critical: Professionalism Spamming me with emails. The email has an 'Unsubscribe' link, but I never subscribed in the first place and have never had any dealings with them whatsoever. One more unsolicited email and I will be forwarding the details to the ICO. Cowboys. Avoid.