Business Details
44 Years
experience
Your Trusted Insurance Partner in Mirfield
Established in 1982, Thornhill Insurance stands out as one of the few family-run insurance brokers in the North of England. Founded by Brian Thornhill, the youngest registered insurance broker in the UK at the time, the business has evolved under the leadership of Managing Director Lucy Thornhill. Our team combines technological innovation with traditional values, prioritising exceptional service and client relationships. With over 40 years of experience, we maintain partnerships with more than 60 insurers, including Lloyds of London, to provide tailored insurance solutions. Our commitment to quality service remains unwavering, even as industry standards have declined post-pandemic.We specialise in commercial, property, and personal insurance, offering bespoke policies that meet individual client needs. Our 24/7 support ensures clients receive prompt assistance during claims or emergencies. Recognised for our approachability and expertise, we pride ourselves on delivering a personal service that distinguishes us from faceless competitors. Our team's dedication to continuous development ensures clients benefit from innovative solutions while maintaining supreme client service. We serve businesses and individuals across the UK, with a physical office in Mirfield and a reputation built on trust and reliability.
Services
Commercial Insurance
Property Insurance
Car Insurance
Public Liability
Professional Indemnity
Travel Insurance
Van Insurance
Classic Car Insurance
Household Insurance
Tradesman's Liability
Details
- Year established: 1982
Highlights and features
- We are a family-run business with over 40 years of industry experience.
- Our team provides tailored insurance policies to meet specific client needs.
- We maintain partnerships with 60+ insurers, including Lloyds of London.
- Our 24/7 support ensures prompt assistance during claims or emergencies.
- We are regulated by the Financial Conduct Authority for client protection.
Associations and certifications
- Financial Conduct Authority
What people say
Exceptional service
Tailored policy
Prompt claims handling
Knowledgeable staff
Long-term reliability
Services
Commercial Insurance
We provide comprehensive commercial insurance tailored to businesses of all sizes. Our policies cover buildings, contents, business interruption, and liability risks. With partnerships across 60+ insurers, we ensure competitive premiums and bespoke solutions for sectors including manufacturing, hospitality, and professional services.
Property Insurance
Our property insurance solutions protect residential and commercial properties against damage, theft, and liability claims. Policies include buildings, contents, and loss of rent coverage. We offer flexible terms for landlords, homeowners, and businesses, ensuring tailored protection aligned with individual needs and risk profiles.
Public Liability Insurance
Public liability insurance safeguards businesses against claims from third-party injuries or property damage. We offer policies for tradespeople, event organisers, and service providers, with coverage limits and terms adapted to industry-specific risks. Our team ensures clear policy terms and prompt claims handling.
Professional Indemnity Insurance
Professional indemnity insurance protects service-based businesses against claims of negligence or professional errors. We provide coverage for legal costs and compensation awards, tailored for consultants, accountants, and legal professionals. Our policies ensure compliance with industry regulations and client contractual requirements.
Car Insurance
We offer car insurance for personal and commercial vehicles, including classic cars and vans. Policies include third-party, comprehensive, and specialist coverage options. Our brokers negotiate competitive premiums while ensuring adequate protection for drivers across different risk profiles and usage requirements.
People
Brian Thornhill
Chairman
Founded Thornhill Insurance in 1982 as the UK's youngest registered broker. He champions quality service and maintains oversight of strategic direction while ensuring traditional values remain central to operations.
Lucy Thornhill
Managing Director
Leads the business with a focus on technological innovation and client relationships. She specialises in tailoring insurance solutions and has over 15 years' experience in the industry.
Wendy Cockroft
Office Manager
Manages day-to-day operations with over 30 years' service. She ensures smooth administrative processes and maintains long-term client relationships through consistent, personalised support.
Lindsay Liddle
Commercial Manager
Specialises in commercial insurance solutions with expertise in risk assessment and policy customisation. She prioritises client education to ensure informed decision-making about coverage options.
Lucie Brown
Insurance Executive
Supports clients with policy administration and claims processing. She advocates for innovative client engagement methods while maintaining Thornhill's personal service ethos.
Questions
What types of insurance do you offer?
We provide commercial, property, car, travel, and specialist insurance including public liability and professional indemnity policies.
How can I get a quote?
Request online via our website or contact us directly. Our team provides personalised quotes within 24 hours.
Do you offer 24/7 claims support?
Yes, our team is available 24 hours a day to assist with claims and emergencies.
Are you regulated by the FCA?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA no. 684402).
Can you help with bespoke insurance solutions?
Yes, we specialise in tailoring policies to meet specific business and personal requirements.
How long has Thornhill Insurance been operating?
We have been providing insurance services since 1982, with over 40 years of industry experience.
Reviews (7)
Steph Masters
Jun 04, 2020
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A great family run business. Extremely efficient and knowledgeable, Lucy took time to understand my business and make sure I had the right cover in place. Nothing was too much trouble. I have no hesitation in recommending them.
Karen Bottomley
Dec 06, 2018
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My family have dealt with Thornhill Insurance for many years, and wouldn't go anywhere else. Highly recommend them, definitely a 5 star company. Thank you all at Thornhill Insurance
Routes Hair Extensions
Oct 23, 2018
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Fantastic for commercial insurance, great customer service and price. Nothing too much trouble, would highly recommend.
Alison Walker
Oct 05, 2018
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I Have numerous car and house insurance policy's with Thornhill Insurance, they make things so easy, no call centres or automated phone calls it's nice to know that who you speak to knows exactly what policy I need to talk about, I wouldn't go anywhere else!
Rachel Hainsworth
Sep 21, 2018
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Wouldn't go anywhere else. Thornhill Insurance offer a personal professional service that exceeds all expectations. Great local family business who are always at the other end of the phone for some friendly advice :
John Ward
Sep 12, 2018
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A friendly family run business with excellent staff who are very helpful, professional and efficient. I have placed my business insurance with them for many years and never had any problems. Definitely recommended.
Cafe Rose
Jul 31, 2018
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Totally inadequate cover. On renewal they were furnished with all specifications relating to my frying equipment but still managed to quote me for a policy which not only would have left me not covered but also with a huge excess on it. READ THE SMALL PRINT VERY CAREFULLY.
