Business Details
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Custom Insurance Solutions for UK Businesses
Established as an independent Lloyd's broker, we specialise in delivering tailored insurance solutions with a personal touch. Our expertise spans corporate, SME, and private client sectors, supported by a dedicated claims team comprising 10% of our workforce. We prioritise risk management advice to help clients mitigate exposures and secure their futures. With access to diverse market options, we focus on flexible packages that deliver exceptional value. Our team combines decades of industry experience with a commitment to ethical practices, ensuring clients receive both technical proficiency and personalised service. Through long-standing insurer partnerships, we provide robust support during claims processes, reflecting our dedication to dependability.Our approach integrates sector-specific insights across hospitality, marine, healthcare, and technology domains, enabling precise risk assessments. We maintain regulatory compliance through FCA authorisation, reinforcing our credibility in the insurance landscape. Continuous professional development ensures our staff remain at the forefront of industry advancements. Client relationships are built on transparency, with clear communication throughout policy and claims management. This foundation of expertise, accessibility, and accountability has sustained our reputation as a trusted insurance intermediary.
Services
Corporate Risk Management
SME Insurance
Marine Insurance
Professional Indemnity
High Net Worth Coverage
Event Sector Insurance
Cyber Insurance
Public Sector Coverage
Motor Trade Insurance
Property Insurance
Highlights and features
- We offer 10% of our workforce dedicated to claims management
- Our team holds specialist expertise across 8 industry sectors
- We provide tailored risk mitigation strategies developed since 1985
- Our FCA authorisation ensures regulatory compliance and accountability
- We maintain direct relationships with 12+ Lloyd's syndicates
Associations and certifications
- Financial Conduct Authority
What people say
Dedicated claims team
Sector-specific expertise
Reliable policy support
Prompt communication
Tailored coverage options
Services
Corporate Risk Management
Our corporate risk solutions protect businesses through comprehensive coverage tailored to specific industry exposures. We specialise in sectors including hospitality, healthcare, and technology, providing policies that address operational, liability, and asset protection needs. With access to Lloyd's market capacity, we create resilient insurance programmes for companies of all sizes.
SME Insurance
Tailored insurance packages for small and medium enterprises combine essential protections with flexible terms. Our offerings include property, liability, and business interruption coverage adapted to specific trade requirements. Risk management guidance helps SMEs implement preventive measures that reduce claims frequency and premium costs over time.
Marine Insurance
Specialist marine insurance covers commercial shipping operations, small craft, and port activities. Policies address hull, cargo, and liability exposures across inland waterways and international trade routes. Our team understands complex maritime regulations, ensuring compliance while protecting against vessel damage, cargo loss, and third-party claims.
Professional Indemnity
Professional indemnity insurance safeguards service providers against claims of negligence or breach of duty. Our policies cover legal defence costs and compensation awards for errors in professional advice or services. This protection applies across sectors including consultancy, healthcare, and technology industries.
High Net Worth Coverage
Custom insurance solutions for affluent individuals protect complex assets and lifestyles. Coverage extends to luxury properties, specialist vehicles, and personal liability risks. Our brokers understand the unique requirements of high-value clients, delivering discreet service and comprehensive protection across multiple jurisdictions.
People
Andrew Day
Divisional Director
With 35 years' experience in insurance claims, Andrew leads our national claims strategy. He previously managed claims teams at major brokers and insurers before joining James Hallam in 2019. His expertise spans property, motor, and liability claims across multiple sectors.
Nathan Harvey
Regional Claims Manager
Nathan specialises in complex liability and corporate claims, having worked with global insurers before joining James Hallam. He manages claims teams across three offices while serving as Chartered Insurance Institute president for his region. His experience covers high-value property and professional indemnity cases.
Vicky Hendry
Claims Manager Scotland
With 25 years in commercial insurance claims, Vicky handles motor, casualty, and financial lines cases. She previously worked as a complex casualty adjuster across UK jurisdictions before joining James Hallam. Her focus remains on achieving fair claim resolutions while maintaining client relationships.
Questions
What insurance sectors does James Hallam specialise in?
We focus on hospitality, marine, healthcare, technology, and professional services sectors, with additional capabilities across eight specialist areas.
How quickly are claims processed?
Our dedicated claims team aims to acknowledge all submissions within 24 hours, with emergency contacts available for urgent cases.
Do you offer international insurance coverage?
Yes, our Lloyd's market access enables policies that cover risks across 200+ countries with appropriate regulatory compliance.
What risk management support is included?
Clients receive tailored advice on mitigating operational risks, including training programmes and sector-specific best practice guidance.
How are premiums determined?
Pricing considers industry risk profiles, claims history, coverage scope, and market conditions, with transparent breakdowns provided for all quotes.
What ESG commitments does the company have?
We maintain formal environmental, social, and governance policies covering sustainability, workplace safety, and ethical business practices.
