Business Details
27 Years
experience
Specialist Insurance Brokers for Charities & Community Groups
Norris & Fisher are independent specialist insurance brokers established in 1999 with a dedicated focus on charity and community-based insurance. Our team possesses extensive market knowledge and combines decades of insurance experience with a commitment to exceptional customer service. We specialise in tailored insurance solutions for Village Halls, Community Sports Clubs, Food Banks, Good Neighbour Groups and wider charitable organisations. Our expertise extends to Public Liability, Employers Liability, Property Insurance and specialist coverages designed to meet the unique needs of non-profit entities. We maintain authorisation and regulation by the Financial Conduct Authority, ensuring compliance with the highest industry standards.Through our deep understanding of the sector, we provide competitive premiums and comprehensive risk management support including building valuations and risk assessment tools. Our team includes certified professionals with specific expertise in village hall policies, charity insurance and complex claims resolution. We operate from our registered office in Southampton while serving clients nationwide through a combination of telephone, email and digital communication channels.
Services
Village Hall Insurance
Charity Insurance
Community Sports Club Insurance
Food Bank Insurance
Good Neighbour Group Insurance
Details
- Year established: 1999
Highlights and features
- Established specialists since 1999 with sector-specific expertise
- Tailored insurance solutions for community buildings and charities
- Competitive premiums with no administration fees
- Dedicated team with Cert CII qualified professionals
- Comprehensive risk management support including building valuations
Associations and certifications
- Financial Conduct Authority
Services
Village Hall Insurance
Our specialist Village Hall Insurance provides comprehensive coverage for community buildings including public liability up to 10 million, employers liability, and property protection. The policy offers flexible terms for both large and small organisations with optional add-ons like cyber insurance and fidelity guarantee. Our dedicated team provides risk management support including free building valuations and risk assessment tools to help reduce premiums through proactive loss prevention.
Charity Insurance
Tailored insurance solutions for charities and voluntary organisations include public liability, trustees indemnity, and property insurance. Policies can be customised with additional covers for cyber risks, personal accident, and legal expenses. Our experienced brokers help small charities with income under 1 million access affordable premiums while ensuring compliance with regulatory requirements and providing guidance on risk management best practices specific to charitable operations.
Food Bank Insurance
Specialist insurance for food banks includes mandatory employers liability and public liability coverage with optional extensions for stock protection, business interruption, and personal accident. Our policies accommodate multiple storage locations with floating cover for food stock, while providing risk management guidance on safeguarding vulnerable individuals and compliance with health and safety regulations specific to food distribution operations.
Community Sports Club Insurance
Comprehensive insurance for not-for-profit sports clubs includes public liability for home and away fixtures, equipment cover, and optional personal accident protection. Our policies support a wide range of sports activities while providing risk management advice on participant safety and venue requirements. The coverage extends to volunteer protection and includes legal expense support for sports-related disputes or claims.
Good Neighbour Group Insurance
Specialist insurance for community support groups includes public liability and employers liability with optional trustees indemnity and legal expenses coverage. Our policies support transport services for vulnerable individuals, befriending schemes, and community assistance activities. The insurance includes risk management guidance tailored to volunteer-based operations and provides protection for both organisational assets and volunteer welfare.
People
Tom Ingram
Director
Cert CII qualified with extensive village hall insurance expertise since joining in 2007. Now responsible for company accounts while maintaining client relationships with community organisations.
Jade Winter
Director
Cert CII qualified director since 2022 with 13 years' experience in charity insurance. Oversees daily operations while maintaining direct client relationships with non-profit organisations.
Adam Mussellwhite
Client & Technical Solutions Manager
Cert CII qualified with specialist knowledge in complex charity insurance cases since joining in 2014. Provides technical expertise and implements internal policies to ensure optimal client outcomes.
Adam Price
Village Hall Account Handler
Cert CII qualified account handler since 2019 with specific focus on village hall insurance. Provides dedicated support to community building clients while developing expertise in charity insurance solutions.
Eli Pitt
Charity Account Handler
Charity insurance specialist with prior experience in commercial insurance and underwriting. Focuses on building relationships with non-profit organisations and providing tailored insurance solutions since joining in 2024.
Questions
What specialist insurance products do you offer?
We specialise in Village Hall Insurance, Charity Insurance, Community Sports Club Insurance, Food Bank Insurance and Good Neighbour Group Insurance with tailored coverage options for each sector.
Are you regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA) under reference number 303993.
Do you provide risk management support?
Yes, we offer free building valuations, risk assessment tools and specialist advice to help reduce insurance risks for community organisations.
Can you help small charities with limited budgets?
Yes, we provide tailored insurance solutions for small charities with income under £1 million, offering competitive premiums and flexible coverage options.
What areas do you cover?
While based in Southampton, we provide insurance solutions nationwide across the United Kingdom for all our specialist sectors.
