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Business Details
31 Years
experience
Expert Claims & Risk Management Solutions in Southampton
GHG Solutions has been a trusted name in the claims and risk management sector for three decades. Established in 1995, our business combines extensive industry experience with a commitment to quality and innovation. Our team of seasoned professionals specialises in delivering bespoke solutions for property, liability, and subsidence-related claims, supported by ISO 27001 and ISO 14001 accreditations. We prioritise client satisfaction through proactive claims management, engineer-led subsidence services, and a nationwide network of trusted contractors. Our ProACT repair service guarantees work for two years, ensuring peace of mind for policyholders.

With a management buyout in 2020 and backing from YFM Equity Partners, we continue to evolve while maintaining our core values of integrity and excellence. Our environmental, social, and governance initiatives reflect our dedication to sustainability, including partnerships with JUST ONE TREE to plant 2,500 trees. Client testimonials highlight our professionalism, with praise for tailored support during critical situations. As we celebrate 30 years in the industry, our focus remains on reducing indemnity spend and enhancing customer journeys through technological investment and staff development.
Services
Claims Solutions Risk Surveys Subsidence Third Party Administration Repair & Reinstatement Legal Support Commercial Claims Domestic Claims Public Sector Services
Details
  • Year established: 1995
Highlights and features
  • We have 30 years of experience in property and liability claims management.
  • Our ISO 27001 and ISO 14001 accreditations ensure rigorous quality and environmental standards.
  • ProACT repair network guarantees two-year coverage for all building works.
  • Engineer-led subsidence services deliver precise, reliable site investigations and repairs.
  • We partner with JUST ONE TREE to plant 2,500 trees, offsetting 847 tonnes of CO2.
Associations and certifications
  • ISO 27001
  • ISO 14001
What people say
Helpful and knowledgeable staff Prompt response to emergencies High-quality building repairs Empathetic approach during crises Guaranteed two-year workmanship
Services
Claims Solutions
GHG Solutions offers tailored claims management for commercial, domestic, and public sector clients. Our services reduce indemnity spend by integrating risk and claim strategies. With 30 years of experience, we ensure professional quality outcomes aligned with client needs.
Risk Surveys
Our risk surveys deliver detailed reports on material damage and liability risks. Conducted by experts, these assessments meet market-leading timescales. Clients benefit from proactive risk mitigation strategies to prevent future claims.
Subsidence
Engineer-led subsidence services cover site investigations to final repairs. We specialise in resolving structural issues with precision. Our approach ensures long-term stability and client confidence in property safety.
ProACT Repair Network
ProACT connects clients with vetted contractors for guaranteed repairs across the UK and Ireland. All works carry a two-year warranty. This service streamlines reinstatement, ensuring quality and customer satisfaction.
Third Party Administration
We provide customised third-party administration for traditional and specialist insurance lines. Our solutions focus on efficiency and client-specific needs. This service enhances claims processing accuracy and compliance.
Questions
What areas do GHG Solutions cover?
We operate across the UK, Ireland, and Channel Islands, with a nationwide contractor network for repairs.
Are GHG Solutions ISO accredited?
Yes, we hold ISO 27001 (information security) and ISO 14001 (environmental management) accreditations.
How does ProACT repair service work?
ProACT uses pre-vetted contractors to manage repairs with a two-year guarantee on all works completed.
What subsidence services are offered?
Our engineer-led subsidence service includes site investigations, structural assessments, and repairs for long-term stability.
How does GHG support environmental goals?
We partner with JUST ONE TREE to plant 2,500 trees annually and promote sustainable materials in repairs.