Lancaster Insurance Services

Specialist insurance for vehicles over 20 years old, offering agreed valuations, salvage retention, and limited mileage discounts. Designed for collectors and enthusiasts seeking tailored protection for cherished vehicles. Policies include EU cover up to 90 days and choice of repairer.

Tailored policies for vehicles with performance or aesthetic modifications. Covers engine upgrades, body kits, and custom interiors while maintaining classic car insurance benefits. Specialist underwriting ensures accurate valuation of modified components.

Cost-effective coverage for owners with multiple classic vehicles. Flexible terms allow different usage patterns per vehicle, with combined policy benefits including 24/7 claims support and agreed valuations across all insured vehicles.

Specialist policies for classic Land Rover models, including Series I-III and Defender variants. Coverage includes off-road use provisions, spare parts protection, and tailored options for both road and trail vehicles.

Comprehensive coverage for classic campervans and motorhomes, including interior fittings and conversion equipment. Policies feature flexible mileage options, static show cover, and protection for high-value vintage interiors.

Classic cars are typically over 20 years old with historical interest, though insurers consider factors like rarity, preservation, and enthusiast appeal when determining eligibility.

Our valuation team assesses your vehicle's condition and market value to set a guaranteed payout amount in case of total loss, ensuring fair compensation for your investment.

Yes, we offer specialist policies covering performance upgrades, custom bodywork, and interior modifications while maintaining classic car insurance benefits.

Members of recognized classic car clubs receive premium discounts, with partnerships covering over 310 UK motoring clubs including MX5 Owners Club and VW Golf MK1 Club.

Our dedicated claims team provides immediate assistance for incidents at any time, offering rapid assessment, salvage retention options, and support for EU travel claims.

Absolutely awful company to deal with. I had to take insurance for a second car. Only after I had committed to the policy and after the 14 day period was I notified I couldn't use my NCD as it was only possibly to use this on one policy at a time. This meant the cost of the policy with Lancaster literally doubled. I asked if I could cancel to which I was told yes but it would have cost me half of the yearly premium to do so.

With no viable alternative I had to proceed with the increase. A month or two later I paid the policy off in full rather than accrue the interest charges. Little did I know a few months later I would need to cancel the policy. Whilst on the phone to cancel the policy the operator took quite a while to work out my refund which was around 160. To date some 7 weeks later I have still only received 29 of this and after numerous phone calls I am still waiting for the remainder. Which I have no doubt they will try and worm out of paying! Avoid at all costs. They are truly awful to deal with! I will be seeking legal advice with regards fraudulent selling of a policy!

It's funny that when they thought I wanted to renew my policy they picked up immediately but when they discovered it was a cancellation, I joined the never ending queue. Still waiting on the helpline as I write this. Very disappointing, I will not be renewing with these again.

Total sham of a company, cancelled my insurance in April over the phone, still charged me may's payment and now saying I need to pay cancellation fee over 100.00+ as policy wasn't cancelled! Unprofessional customers service and Total discussing service, not interested in sorting this out just wont payments! STAY CLEAR OF THIS COMPANY!

I insured my Mazda MX-5 with Lancaster with an annual policy costing 135. I had been on cover for 30 days, when I decided to sell my car. I asked Lancaster to cancel the policy.as I no longer needed it. I was very surprised and angry when they informed me that due to time on risk and cancellation fees their would be no return of premium at all. Buyers beware!

My experience at Lancaster insurance has been really amazing. Competitive prices and customer service is excellent, truly supportive and knowledgeable. I had a wonderful experience with Stephania last week, doing a change of address on my policy. I hope I spelt her name correctly She was really helpful and nice through the whole process, I couldn't be happier with my experience with Lancaster insurance

Do NOT trust these liars. Insured with them had a re quote on another vehicle quoted 142 went and bought the vehicle for 10000 then told can not do it disgusting do not trust as far as you could throw them! Simple