Business Details
31 Years
experience
Emergency
services
Award-Winning Motorhome & Campervan Insurance Solutions
Comfort Insurance is a family-run business with over 30 years of expertise in specialist motorhome and campervan insurance. Founded in 1995, we pride ourselves on delivering tailored, comprehensive coverage designed to meet the unique needs of adventurers. Our partnership with Aviva, the UK's largest insurer, ensures robust policies backed by industry-leading claims support, with 99.2% of claims paid as of December 2024. Recognised as 'What Motorhomes Insurance Provider of the Year 2025' for both motorhome and campervan categories, we combine competitive pricing with exceptional customer service.Our team, many of whom are motorhome and campervan owners themselves, provide expert guidance and 24/7 claims assistance. Headquartered in Dagenham, we serve clients across the UK and Europe, offering policies that include EU travel cover, personal effects protection, and optional breakdown services. As an FCA-authorised firm (registration number 300281), we uphold the highest standards of professionalism and client trust.
Services
Motorhome Insurance
Campervan Insurance
Temporary Insurance
Breakdown Cover
Home Insurance
Details
- Year established: 1995
Highlights and features
- 30 years of specialist motorhome and campervan insurance expertise
- FCA-authorised and regulated for financial security
- 99.2% claims paid as of December 2024
- Family-run business with industry-recognised awards
- 24/7 claims support and EU travel coverage included
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Quick claims process
Competitive pricing
Award-winning coverage
Knowledgeable staff
Services
Motorhome Insurance
Our motorhome insurance provides comprehensive protection for vehicles valued up to 5,000, including EU travel cover, personal effects, and generator protection. Policies start at 250 annually, with optional breakdown assistance. Backed by Aviva's expertise and featuring 24/7 claims support, this coverage ensures peace of mind for full-time or seasonal use across the UK and Europe.
Campervan Insurance
Specialist campervan policies cover classic, professional conversions and self-build models from 250 yearly. Includes 90 days EU cover, legal expenses up to 100,000, and personal effects protection. Tailored options available for high-top, fixed-roof, and raised-roof vehicles, with 24/7 customer support and 99.2% claims success rate.
Breakdown Cover
Optional breakdown coverage available for UK and European travel, featuring home start, roadside recovery, and repatriation. Partnering with ARAG and Call Assist, we provide 24/7 support at 86 annually. Includes European recovery limits up to 10,000 per claim.
Temporary Insurance
Flexible motorhome and campervan insurance for 1 hour to 30 days. Fully comprehensive policies available for hired or borrowed vehicles. Instant online purchase with immediate policy issuance upon payment confirmation.
Home Insurance
Complementary home insurance solutions for motorhome owners, covering high-value items during travel. Designed to integrate with our vehicle policies, offering coordinated protection for belongings both on and off the road.
People
Peter Cue
Founder
With over 30 years in motorhome ownership and insurance, Peter identified market gaps in 1995, creating Comfort Insurance's pioneering policies. His industry expertise shaped award-winning coverage standards.
Pat Cue
Co-Founder
Co-founder instrumental in developing specialist insurance solutions since 1995. Combined experience with Peter ensures client-focused policy development aligned with owner needs.
Ben Cue
Managing Director
Current operations director with deep motorhome industry knowledge. Regularly contributes expert insights on insurance requirements for converted and custom vehicles.
Questions
Is motorhome insurance legally required in the UK?
Yes, unless declared SORN. Comprehensive cover is recommended to protect against theft, fire, and accidental damage.
What factors affect motorhome insurance premiums?
Postcode, mileage, security features, vehicle value, and parking arrangements influence premiums.
Does campervan insurance cover European travel?
Yes, 90 days EU cover included standard with comprehensive policies.
Can I insure a self-built campervan?
Yes, we offer specialist coverage for self-build projects after assessment.
Is breakdown cover included?
Optional breakdown cover available for UK and European travel at £86 annually.
How do I make a claim?
Call our 24/7 claims helpline on 0800 028 0038 with your vehicle registration details.
Reviews (4)
Richard George
Jun 06, 2022
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Motorhome habitation door handle failed and we couldn't get back into the motorhome where the keys were hanging on a hook, while we're on holiday at Caravan & Motorhome Club Site in Exmoor. Our phones, money, keys & everything we're inside the motorhome and we couldn't get in. The club site staff phoned Comfort Insurance for us and they said an AA patrolman would be with us in an hour. Sam arrived on time but was unable to figure out a way to get in without causing damage.
He suggested best solution was Steve, an AA colleague who would come down from Tiverton and pick the lock on the drivers cab door with lock picks. Steve duly arrived and it took him, I'm not kidding two minutes to pick the lock and open the drivers cab door. Both amazing & worrying at how easy it was for him to get in. Anyhow just want to say what a fantastic service from the AA & Comfort Insurance. Still have to get the faulty door handle fixed or replaced so we can enter through the habitation door, but very thankful for Comfort Insurance & the AA.
He suggested best solution was Steve, an AA colleague who would come down from Tiverton and pick the lock on the drivers cab door with lock picks. Steve duly arrived and it took him, I'm not kidding two minutes to pick the lock and open the drivers cab door. Both amazing & worrying at how easy it was for him to get in. Anyhow just want to say what a fantastic service from the AA & Comfort Insurance. Still have to get the faulty door handle fixed or replaced so we can enter through the habitation door, but very thankful for Comfort Insurance & the AA.
Jayne Whittingham
Mar 12, 2022
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Been great getting a quote from these lovely people. No idea how they'd handle a claim but the quote process is great. So friendly and knowledgeable. Excellent experience. Update: Had a couple of issues with the van pickup requiring amendments. All handled quickly & efficiently. Thanks so much.
Juliette Shapton
Jan 16, 2022
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Having purchased comfort insurance for our Hymer motorhome Which weighs 599 kg I have been incredibly disappointed and let down by the level of cover offered by the company. The 5000 limit on any one claim comes nowhere near the cost of emergency recovery from the roadside and repatriation of the vehicle and us. 5000 sounds like a lot of money but the initial breakdown total cost 2000 alone for a journey of less than 30 km.
When we contacted comfort insurance direct having given up on the recovery team in France we were told to make a complaint and that we knew that the limit was 5000 and that Other companies offered less cover! In my opinion this cover was negligently sold and the company has not taken its duty of care to the customer seriously nor has it taken in the requirements of the product into consideration. I would never use this company again
When we contacted comfort insurance direct having given up on the recovery team in France we were told to make a complaint and that we knew that the limit was 5000 and that Other companies offered less cover! In my opinion this cover was negligently sold and the company has not taken its duty of care to the customer seriously nor has it taken in the requirements of the product into consideration. I would never use this company again
Lucy Thomas
Sep 06, 2021
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I've got my motorhome insurance with them. They were the cheapest by far. Excellent customer service.
