Business Details
Trusted Credit Insurance and Debt Recovery Services in Croydon
CMR Insurance Services is a credit insurance specialist dedicated to providing tailored solutions and comprehensive support to businesses across the United Kingdom. With a focus on minimising financial risks, we enable businesses of all sizesfrom start-ups to major enterprisesto maintain profitability even during periods of economic uncertainty. Our team of experienced professionals delivers high-standard service in credit risk management, combining expertise with a client-centric approach. We offer protection against bad debt through credit insurance policies that pay out up to 90% of commercial losses, ensuring businesses remain resilient. Our services are complemented by efficient online and telephone-based support, alongside regular personal visits from dedicated Account Managers.We specialise in trade credit insurance, commercial debt recovery, and risk assessment, working in partnership with clients to make informed decisions. Our debt recovery services operate on a success-based commission model, starting from 10%, ensuring alignment with client interests. With over three decades of experience in the industry, our team brings deep knowledge and practical insights to every client relationship. We are authorised and regulated by the Financial Conduct Authority, underscoring our commitment to professional standards. Our approach combines proactive risk prevention with robust claims management, providing peace of mind to businesses navigating complex financial landscapes.
Services
Credit Insurance
Debt Recovery
Bad Debt Protection
Trade Credit Solutions
Risk Management
Highlights and features
- We offer tailored credit insurance solutions to meet specific business needs.
- Our team provides regular personal visits from dedicated Account Managers.
- We operate a success-based debt recovery model with commission rates starting from 10%.
- We combine over three decades of industry experience with FCA-authorised expertise.
- Our proactive approach minimises bad debt risks while maximising financial protection.
Associations and certifications
- Financial Conduct Authority
Services
Credit Insurance
Our credit insurance policies safeguard businesses against bad debt, covering up to 90% of commercial losses. Designed for UK companies of all sizes, this service ensures financial stability by protecting cash flow. Expert risk assessment and claims management support businesses during economic uncertainty.
Debt Recovery
Commercial debt recovery services help businesses reclaim outstanding payments through a professional, tailored approach. Our success-based model starts at 10% commission, ensuring alignment with client interests. Dedicated specialists handle cases across multiple sectors, including manufacturing and recruitment.
Trade Credit Insurance
This service provides protection against bad debt from key customers, covering up to 95% of losses in political risk scenarios. We offer active credit ratings for UK and overseas companies, supporting informed decision-making. Policies integrate seamlessly with existing credit control processes.
Bad Debt Protection
Bad debt protection ensures business continuity by mitigating risks from non-paying clients. Our policies cover domestic and international transactions, with proactive risk monitoring. This service is particularly valuable during economic downturns when customer defaults increase significantly.
Risk Management
Comprehensive risk management services include credit limit assessments, fraud prevention, and tailored insurance solutions. We provide ongoing support to evaluate customer creditworthiness and implement effective debt recovery strategies. Our expertise helps businesses grow confidently while minimising financial exposure.
People
Stephen Uwins
Scheme Director
Stephen has served as Scheme Director for Trade Credit Insurance at CMR since 2008, bringing extensive industry knowledge and leadership to client relationships.
Heather Burchell
Sales Account Manager
With over three decades of experience since joining CMR in 1991, Heather specialises in credit insurance and policy administration for diverse business clients.
James Earley
Sales Account Manager
James returned to CMR in 2023 after a successful tenure at Atradius, bringing renewed expertise in trade credit insurance solutions since his initial 1991 appointment.
Krystina Faria
Administration Manager
Krystina has managed debt recovery and claims operations at CMR since 2003, leading administrative teams to deliver efficient client support.
Karen Greaves
Administrator
Karen has supported CMR clients with debt recovery and claims management since joining in 2018, providing day-to-day operational expertise.
Questions
What is trade credit insurance?
Trade credit insurance protects businesses against bad debt by covering unpaid invoices from insolvent customers, ensuring cash flow continuity and financial stability.
How does CMR's debt recovery service work?
Our debt recovery service operates on a success-based commission model starting at 10%, with specialists handling collections across multiple industry sectors.
What sectors do you serve?
We support businesses in manufacturing, distribution, media, transportation, construction, recruitment, and various other sectors requiring credit risk management.
How quickly can I get a quote?
Request a quick quote online or contact us directly—our team provides prompt responses to all credit insurance and debt recovery inquiries.
What coverage levels do you offer?
Our policies cover up to 90% of commercial losses from bad debt and 95% in political risk scenarios, with flexible terms for UK and international transactions.
Reviews (4)
Neil Fleming
Feb 04, 2020
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We have been a client of CMR for a year now and cannot fault anything they've done. The speed of response and the fact they are always available on the phone to discuss limits and overdue accounts are the main reasons we are very happy. I'd recommend CMR to any business looking to protect their debtor book and prefer a personal touch and high levels of support.
Zena Sharpe
Feb 04, 2020
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I have had the pleasure of CMR's service for 8 years now and they have always gone out of their way to help me, even when things are urgent, they will do their best to get the answers for me. I recommend this company 100%. Staff are always a pleasure to speak to as well :
Angie Cross
Jan 06, 2020
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Cannot fault how Krystina from CMR handled our claim and informed me every step of the way of what was required for the insurance. I would definitely recommend that every business should use their services.
Diane Meuse
Dec 12, 2019
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We have been a client of CMR for just short of 12 Months now and PHil and his team in the office have always been very helpful and been able to Answer my questions promptly.i would recommend this company to anyone.
