Business Details
50+ Years
experience
Trusted Insurance Brokers in Surbiton
Established in the 1920s, we are a family-run insurance brokerage with deep roots in the industry. Our commitment to exceptional customer service has remained unchanged since our founding, prioritising personalised relationships over automated processes. With over four decades of formal incorporation and membership in the Institute of Insurance Brokers, we leverage extensive experience to address complex insurance needs. Our team, featuring long-serving professionals like directors Russell and Warren Blumire, specialises in placing challenging risks through strong insurer partnerships. As an FCA-authorised firm, we maintain rigorous standards of professionalism and client advocacy, resolving 98% of inquiries promptly while offering access to the Financial Ombudsman Service for unresolved concerns.
Services
General Insurance
Personal Lines
Commercial Insurance
Travel Insurance
Property Owners
Liability Coverage
Professional Indemnity
Marine Insurance
Served areas
- Kingston
Details
- Year established: 1920
Highlights and features
- Family business operating since the 1920s with institutional knowledge
- Specialists in placing difficult risks through insurer relationships
- FCA-authorised with strict compliance and client protection standards
- Long-serving team providing consistent, personalised service
- 98% client satisfaction rate from prompt complaint resolution
Associations and certifications
- Financial Conduct Authority
What people say
Exceptional customer service
Expert risk placement
Knowledgeable team
Personalised approach
Prompt resolution
Services
General Insurance
We provide comprehensive general insurance solutions for both personal and commercial clients. Our expertise includes placing challenging risks through established insurer relationships. With FCA-authorised status, we ensure all policies meet strict regulatory standards while offering tailored protection for property, vehicles, and business operations.
Commercial Insurance
Specialist commercial insurance coverage for shops, offices, factories, and professional services. We address complex business risks through customised liability, property, and operational insurance solutions. Our long-standing insurer partnerships enable placement of non-standard commercial risks that other brokers may decline.
Professional Indemnity
Tailored professional indemnity insurance for service-based businesses and consultants. We secure coverage protecting against claims of negligence or breach of professional duty. Our FCA-authorised status ensures all policies meet financial services regulatory requirements for professional service providers.
Marine Insurance
Specialist marine insurance solutions for commercial shipping and cargo transportation. We arrange coverage for goods in transit across UK and international waters. Our experience placing complex marine risks ensures appropriate protection for vessel operators and cargo owners through specialist insurer partners.
Travel Insurance
Comprehensive travel insurance for personal and business trips across Europe and worldwide destinations. We offer policies covering medical emergencies, trip cancellations, and baggage loss. Our FCA-authorised status guarantees compliance with financial protection regulations for all travel insurance arrangements.
People
Russell Blumire
Director
Third-generation insurance professional with over 25 years' experience, maintaining the family's tradition of client-focused service since joining the business in 1995.
Warren Blumire
Director
Acting director since 2008, combining inherited industry knowledge with modern risk assessment techniques to serve both long-standing and new clients effectively.
Steve Spackman
Senior Broker
Experienced insurance broker specialising in commercial risk assessment with 18 years' tenure, providing continuity in client relationships and policy expertise.
Shannon Townsend
Client Services Manager
Head of customer relations with responsibility for maintaining the firm's 98% client satisfaction rate through prompt, personalised service delivery.
Questions
What types of insurance do you offer?
We provide personal and commercial insurance including motor, property, liability, professional indemnity, marine, and travel coverage.
Can you help with difficult-to-place insurance risks?
Yes, our long-standing insurer relationships enable us to place complex risks that other brokers may decline.
Are you regulated by financial authorities?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA) under reference number 116839.
How can I make a complaint?
Contact us directly via phone or email. If unresolved, you may refer your complaint to the Financial Ombudsman Service.
Do you offer online insurance management?
While we prioritise personal service, we provide digital policy documentation and email support alongside traditional communication methods.
What areas do you serve?
Primarily Surbiton and surrounding London boroughs, though our FCA-authorised status allows us to serve clients nationwide.