Business Details
Trusted Travel Insurance Solutions in Essex
Established as a specialist in long-stay travel insurance, COE Connections International has served clients since 2005 under the regulatory oversight of the Financial Conduct Authority. Our expertise lies in providing tailored insurance solutions for students and long-term travelers, with a focus on transparency and customer-centric service. We operate as a sole trader, offering policies that cover worldwide destinations excluding and including USA/Canada, with clear pricing structures and excess terms. Our team prioritizes customer education, ensuring clients understand policy details, exclusions, and claims procedures before purchase. We maintain partnerships with insurers to deliver competitive coverage options while adhering to strict regulatory standards. Our commitment to fair treatment extends to complaint resolution processes and policy documentation delivered in accessible formats.With over 15 years of experience in the sector, we combine industry knowledge with personalized support to address client needs. Our administrative systems ensure efficient policy management, including electronic document delivery and clear communication channels for ongoing support. We emphasize client responsibility in disclosing pre-existing medical conditions and maintaining accurate records. Our remuneration model aligns with industry standards, receiving commissions from insurers while maintaining transparency about potential conflicts of interest. We participate in the Financial Conduct Compensation Scheme to provide additional security for policyholders.
Services
Study Abroad Insurance
Long Stay Coverage
Medical Condition Declarations
Worldwide Policies
Claims Administration
Highlights and features
- We are FCA-authorised specialists in long-stay travel insurance since 2005
- Our policies include Study Abroad coverage with clear USA/Canada options
- We provide transparent pricing structures with Insurance Premium Tax included
- Our team offers personalized support for pre-existing medical condition declarations
- We maintain comprehensive policy documentation and claims procedures
Associations and certifications
- Financial Conduct Authority
What people say
Confidence you gave me
Friendly voice
Font of knowledge
Incredibly helpful
Brilliant time
Services
Study Abroad Insurance
Specialist insurance for students studying overseas, offering 10-12 month coverage with options for USA/Canada inclusion. Policies provide comprehensive protection for medical emergencies, trip disruptions, and personal belongings. Our team assists with pre-existing condition declarations through dedicated helplines.
Long Stay Coverage
Annual travel insurance solutions for extended stays abroad, available in Basic, Excel, and Study Abroad variants. Coverage includes medical treatment, emergency repatriation, and baggage protection across Europe, Australasia, and worldwide destinations. Policies accommodate varying risk profiles with adjustable excess amounts.
Medical Condition Declarations
Pre-existing medical condition assessment service through ASUA screening helpline. We facilitate coverage adjustments for declared conditions while maintaining transparency about policy exclusions. Our process ensures compliance with underwriting requirements while protecting policyholder interests.
Worldwide Policies
Travel insurance with worldwide coverage options excluding or including USA/Canada. Policies feature tiered benefits structures with clear limits and excess amounts. We provide documentation in accessible formats and maintain claims procedures aligned with international standards.
Claims Administration
Dedicated claims support through insurer direct contact channels. We provide policyholders with clear procedures for incident reporting and documentation submission. Our role includes post-purchase clarification while maintaining separation from actual claims adjudication processes.
Questions
What travel insurance options do you offer for students?
We provide Study Abroad policies with 10-12 month coverage, including USA/Canada options priced from £323.96 to £417.44 annually.
How are your insurance premiums structured?
Policies have tiered pricing based on duration and destination, with clear breakdowns for Europe, Australasia, and worldwide coverage including/excluding USA/Canada.
Are you regulated by financial authorities?
Yes, we're authorised and regulated by the Financial Conduct Authority (reference 315199) and participate in their compensation scheme.
How do I handle pre-existing medical conditions?
Contact ASUA screening helpline to declare conditions before purchase through our dedicated +44 (0) 203 327 0555 number or email support.
What claims procedures apply?
Contact insurer directly using policy document details. We provide procedural guidance but don't administer claims ourselves.
Can I cancel my policy?
Yes within 14 days of purchase or before travel start, with administrative charges applying. No refunds after coverage commencement.
Reviews (1)
Gm F.
Feb 20, 2017
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I have used the services of Coe Connections consistently for the last 8 plus years and highly recommend their services and the personal attention provided by the proprietor, Brian.
