Business Details
Emergency
services
Trusted Insurance Claims Services in Kent
Established with a commitment to excellence, Woodgate & Clark has built a reputation as a trusted partner in insurance claims management. Our team of highly experienced loss adjusters and specialists delivers tailored solutions across commercial, property, and liability claims, prioritising client needs and operational integrity. With over five decades of combined expertise, we leverage deep technical knowledge and a nationwide network to ensure efficient claims resolution. Our values of collaboration, responsibility, and innovation underpin every interaction, supported by accreditations such as ISO 9001:2015. We focus on building long-term trust through transparent communication, proactive stakeholder engagement, and a dedication to continuous professional development.
Services
Commercial Major Loss
Commercial Property Claims
Broker Collaboration Services
Building Services Management
Marine Liability Adjusting
Specialist Liability Claims
Fraud Investigation
TPA & Desktop Claims
Environmental Claims
Heritage Property Adjusting
Highlights and features
- We offer 50+ years of combined experience in insurance claims management.
- Our nationwide network ensures local market expertise across the UK.
- ISO 9001:2015 accreditation guarantees quality service standards.
- We provide 24/7 emergency response for urgent claims.
- Our team includes chartered loss adjusters and specialist fraud investigators.
Associations and certifications
- ISO 9001:2015
Services
Commercial Major Loss
Our Commercial Major Loss team handles high-value, intricate claims with urgency and precision. We deploy experienced adjusters, engineers, and forensic specialists to mitigate losses, manage stakeholder communication, and restore business operations swiftly. Clients benefit from tailored strategies and access to a global network of technical experts.
Broker Collaboration Services
We work closely with brokers to deliver transparent, client-focused claims solutions. Our service includes joint site visits, real-time claim tracking portals, and bespoke reporting to align with broker-client priorities. This collaborative approach ensures efficient outcomes and strengthens client relationships through shared expertise.
Marine Liability Adjusting
Van Ameyde McAuslands, our marine division, provides global expertise in cargo, hull, and machinery claims. Accredited to ISO 9001:2015, we offer risk assessments, casualty investigations, and specialist consultancy. Clients gain from a legacy of maritime expertise dating back to 1888 and a commitment to resolving complex marine liabilities.
Fraud Investigation
Our dedicated fraud team combines traditional investigative methods with advanced technology to detect and prevent insurance fraud. We offer lifecycle fraud management, regulatory compliance support, and tailored awareness programs. This proactive approach safeguards client profitability and protects honest policyholders from fraud-related costs.
Heritage Property Adjusting
Specialist adjusters handle claims for historic buildings and listed properties with sensitivity to preservation requirements. We coordinate with conservation experts to ensure repairs maintain architectural integrity while meeting modern standards. Clients receive tailored guidance on navigating complex heritage insurance challenges.
People
Colum Tudball
Director of Major Loss Operations
With nearly 40 years at Woodgate & Clark, Colum leads major loss strategy and mentorship. His expertise in complex litigated claims ensures technical excellence and team development.
Simon Jones
Client Development Director
A chartered loss adjuster with board-level experience, Simon drives client relations and business growth. His focus on technical and service innovation strengthens broker partnerships.
Marion Jones
Director, Spotlite Claims
Founder of Spotlite Claims, Marion specialises in entertainment industry claims. With 30+ years of experience, she manages international film, TV, and advertising sector losses.
Samantha Trotter
Head of TPA
Samantha leads TPA operations with 25+ years in claims management. Her expertise in motor, liability, and property claims drives efficient, client-focused third-party administration.
Sarah Durkin
Head of Counter Fraud
Sarah heads fraud prevention with a background in policing and forensic accounting. Her team combats insurance fraud through proactive strategies and regulatory compliance.
Questions
What types of insurance claims does Woodgate & Clark handle?
We specialise in commercial major loss, property, liability, marine, heritage, and fraud-related claims, alongside TPA services for insurers.
Can brokers collaborate directly with your team?
Yes, we offer joint site visits, real-time claim tracking, and tailored reporting to support broker-client relationships.
Do you provide 24/7 emergency claims support?
Yes, our team is available 24/7 to respond to urgent claims and emergencies.
How do you ensure quality in claims handling?
We maintain ISO 9001:2015 accreditation and invest in continuous training for our chartered adjusters and specialists.
What areas do you cover in the UK?
We operate nationwide with local expertise in key regions, supported by offices in Kent, Manchester, and Birmingham.
Reviews (3)
William Kavanagh
Mar 19, 2022
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I found Woodgate and Clark, dealing with the flood damage to my flat at 55 Robertson Street SW8 in 2015 (approx. ), professionally proficient and for which I am most grateful, particularly to Rob Ingham. Yours sincerely Niall William Kavanagh
Chris Procter
Feb 12, 2022
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Woodgate & Clark is a leading independent provider of loss adjusting and claims management services for the UK Property and Casualty Insurance market
Barrie Higgins
Sep 13, 2021
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5 months waiting for w &c to get electrical work done at kippax Central wmc, still not done, can not get electrician, s. Will keep you up to date, balfour main contractor, total joke, remember this when looking for work to be done.