Business Details
30 Years
experience
Emergency
services
Trusted Travel Insurance Solutions in Kent
Flexicover Ltd Travel Insurance, a trading name of Travel Insurance Facilities Plc, has been a trusted provider of comprehensive travel insurance solutions since 1996. Regulated by the Financial Conduct Authority, we specialise in offering tailored policies for single-trip, annual multi-trip, and cruise holidays, with coverage extending to over 100 sporting activities and medical conditions. Our commitment to customer satisfaction is reflected in our 24/7 emergency medical assistance helpline, up to 10 million in medical cover per person, and flexible policies designed to accommodate diverse travel needs.With over 30 years of industry expertise, we prioritise transparency, value for money, and a streamlined claims process, ensuring peace of mind for UK holidaymakers exploring destinations worldwide. Our customer-centric approach, evidenced by over 2,000 Trustpilot reviews rating our service as 'Excellent', underscores our dedication to delivering reliable, accessible insurance solutions.
Services
Single Trip Insurance
Annual Multi-Trip Insurance
Cruise Insurance
Medical Screening
24/7 Emergency Assistance
Details
- Year established: 1996
Highlights and features
- We offer 24/7 emergency medical assistance for global travel emergencies.
- Our policies cover over 100 sporting activities as standard.
- We provide up to 10 million in emergency medical cover per person.
- With over 30 years of experience, we specialise in tailored travel insurance.
- Our flexible policies cater to diverse needs, including medical conditions.
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Quick claims process
24/7 support
Comprehensive coverage
Easy to use website
Services
Single Trip Insurance
Single Trip Insurance provides tailored coverage for one-off holidays, including emergency medical expenses, trip cancellations, and disruptions. Ideal for short-term travel, it offers up to 10 million in medical cover and 24/7 assistance, ensuring peace of mind for UK residents traveling abroad.
Annual Multi-Trip Insurance
Annual Multi-Trip Insurance offers comprehensive protection for frequent travelers, covering unlimited trips within a year. Features include up to 5,000 cancellation cover, 24/7 medical assistance, and coverage for over 100 activities, catering to diverse travel needs with flexible policy options.
Cruise Insurance
Cruise Insurance extends standard policies to include cruise-specific risks such as itinerary cancellations, port delays, and onboard medical emergencies. Available as an optional extension, it ensures comprehensive protection for sea-based holidays, integrating seamlessly with existing travel plans.
Medical Screening
Medical Screening allows policyholders to declare pre-existing conditions during quote generation, ensuring tailored coverage. Our team assesses declarations to provide appropriate cover for over 1,000 medical conditions, maintaining transparency and flexibility for travelers with health considerations.
24/7 Emergency Assistance
24/7 Emergency Assistance offers round-the-clock support for medical crises, travel disruptions, and policy amendments. Available via dedicated helpline, this service ensures immediate access to medical aid, repatriation, and travel coordination, reinforcing our commitment to customer safety and satisfaction.
Questions
What countries are covered by Flexicover Ltd policies?
Flexicover Ltd policies cover travel worldwide, including the UK, Europe, and long-haul destinations, with options for tailored regional restrictions.
Can I add cruise cover to my existing policy?
Yes, cruise cover is available as an optional extension to standard policies, providing additional protection for sea-based travel.
How do I declare a pre-existing medical condition?
Declare medical conditions during the online quote process or contact our team directly to ensure appropriate coverage adjustments.
What is the maximum medical cover available?
Flexicover Ltd offers up to £10 million in emergency medical cover per person on selected policies.
Are there age limits for multi-trip policies?
Multi-trip policies are available for travelers up to 85 years old, with no upper age limit on single-trip cover.
How do I make a claim?
Submit claims via our insurers' secure online portal or contact our claims team directly for assistance with documentation and processing.
Reviews (6)
Adam Bakker
Mar 19, 2022
Report
Renewing my annual travel policy was free of any hassle. Fortunately I have had no need as yet to make a claim
Terry Broad
Mar 07, 2022
Report
Excellent cover for the over 65s with pre medical condisions as we only do cruises they offer cruise cover as a add on at a very good price we have.been using this company for a few years now and have never had a problem with there policy which is clearly laid out, but you never realy know how good any company is until you make a claim? But we find flexicover yearly travel insurace covers our needs with good cover good customer service but above all we can enjoy our cruises knowing we are covered.
Julie Holding
Sep 10, 2021
Report
We used this company and caught covid in majorca we let flexi insurance know they were marvelous rang or emailed us everyday to check how we were and when we got home 12 days later we filled in a claim form which was really easy to do and received an offer within days we will never use anyone else but flexi from now on
Hannah Martin
Sep 09, 2021
Report
I took out travel insurance for my 17 year old son last year. He needed medical treatment so I made a claim. Flexicover made the process as easy as possible and paid without hassle. I have since used them again and will every trip in future.
Rosemary Kenny
May 17, 2021
Report
Buying my travel insurance cover from Flexicover was so easy and quick to do online that I wish I could give them more than 5 stars! Great value for money and cover for my every need - you couldn't ask for a better service. Highly recommended!
Nicole Brown
Apr 29, 2021
Report
Have used Flexicover a number of times now and find them good value for our needs. My husband and I have medical conditions and this company offers us a comprehensive level of cover with minimal excess at an affordable price. The policy wording is clear, which made choosing the correct policy for our needs easy. The purchase process was simple to follow and documents emailed to us within minutes.
