Business Details
24 Years
experience
Emergency
services
Trusted Holiday Home Insurance in Bristol
We are a specialist insurance provider dedicated to holiday home owners across the UK and Europe. Established in 2002, our journey began when we identified a gap in the market for accessible, comprehensive coverage tailored to second homes. As part of the A-Plan Insurance Group since 2016, we combine over two decades of niche expertise with the backing of Lloyds of London. Our unique policies address the specific risks of holiday properties, including unoccupancy periods, rental liabilities, and emergency travel. We prioritise direct customer relationships by operating without call centres, ensuring clients speak directly with experienced advisors in Bristol.Our claims process is supported by a dedicated Midlands-based team and a network of UK loss adjusters, achieving a 95% client retention rate through personalised service. We maintain authorisation by the Financial Conduct Authority and adhere to rigorous regulatory standards. Our commitment extends beyond policies, offering guidance on international insurance compliance and practical risk mitigation strategies for trailer tents and caravans. This focused approach has established us as a trusted partner for protecting holiday investments.
Services
Holiday Home Insurance
Caravan Insurance
Trailer Tent Insurance
Policy Renewal Service
Claims Handling
Details
- Year established: 2002
Highlights and features
- Over 20 years of specialist experience in holiday home insurance
- Direct access to experienced UK-based advisors without call centres
- Dedicated claims handling team with 95% client retention rate
- Policies underwritten by Lloyds of London for financial security
- Comprehensive coverage addressing unique risks of holiday properties
Associations and certifications
- Financial Conduct Authority
- Lloyd's of London
Services
Holiday Home Insurance
Specialist insurance for UK and European holiday properties addresses risks like prolonged unoccupancy, rental liabilities, and guest-related incidents. Covers emergency travel costs, loss of rent, and replacement locks. Designed for villas, cottages, and properties rented to third parties.
Caravan Insurance
Comprehensive protection for static and touring caravans includes theft, fire damage, and third-party liabilities. Policies cover accidental damage during transit and provide compensation if your caravan becomes uninhabitable, ensuring financial security for significant investments.
Trailer Tent Insurance
Tailored policies for trailer tents and folding campers protect against theft at campsites or service stations. Covers damage during transit, with provisions for alternative accommodation if units become unusable, addressing specific vulnerabilities of portable holiday units.
Claims Handling
Dedicated claims service managed by UK-based specialists provides 24/7 assistance for emergencies. We coordinate with approved loss adjusters and tradespeople, ensuring efficient resolution for policies underwritten by Lloyds Syndicate 4444 and other partner insurers.
Policy Renewal Service
Streamlined renewal process maintains uninterrupted protection for holiday properties. Clients receive updated terms and competitive rates annually, with advisors available to adjust coverage based on changing needs or property usage patterns.
Questions
Why do I need specialist insurance for my holiday home?
Standard home insurance often excludes risks like extended unoccupancy or rental liabilities. Our policies cover these specific scenarios, including guest-related incidents and emergency travel.
What does trailer tent insurance cover?
Our cover protects against theft, damage during transit, and provides compensation for alternative accommodation if your unit becomes unusable, ensuring peace of mind while towing or camping.
Is caravan insurance legally required?
While not mandatory, caravan insurance is strongly recommended. Car insurance typically doesn't cover damage to towed units, leaving owners unprotected against theft or accidental damage.
How do I make a claim?
Contact your insurer directly using 24-hour numbers provided in policy documents. Report incidents promptly, obtain authorisation before repairs, and document damage with photographs.
Can I get insurance for a holiday home abroad?
Yes, we provide coverage for UK residents with properties across Europe. We assist with navigating local regulations and language barriers to ensure compliant, comprehensive protection.
