Business Details
31 Years
experience
Your Trusted Partner for Healthcare Solutions
At PHC, we are dedicated to providing tailored private healthcare solutions that prioritise the well-being of our clients and their company members. With over three decades of expertise in health cover, we collaborate closely with intermediaries and businesses to design flexible plans that align with both organisational goals and individual needs. As part of the award-winning AXA Group, we combine global financial strength with a commitment to innovation, ensuring our clients receive comprehensive coverage and access to cutting-edge health and wellbeing services.Our focus on customer-driven partnerships, continuous market analysis, and enhanced support systems like 24/7 health advice and dedicated nurse services underscores our mission to deliver healthcare solutions that meet todays challenges and tomorrows advancements. We pride ourselves on maintaining a collaborative, transparent approach, ensuring our clients benefit from expert guidance, competitive pricing, and a service rated five stars at the 2025 Corporate Adviser Awards.
Services
Private Medical Insurance
Health and Wellbeing Services
24/7 Health Support
Mental Health Assessments
Specialist Appointment Booking
Employee Assistance Programme
Cancer Pathways
Health Assessments
Physiotherapy Services
Dedicated Nurse Service
Details
- Year established: 1995
Highlights and features
- We offer 30 years of expertise in health cover.
- Our partnership with AXA ensures financial strength and security.
- Tailored healthcare solutions for businesses of all sizes.
- 24/7 Health Support Line with qualified professionals.
- Award-winning service with a 5-star provider rating.
Associations and certifications
- Corporate Adviser Awards 2025
What people say
5-star provider service
90% satisfaction rate
Tailored solutions
Expert support
Award-winning service
Services
Private Medical Insurance
PHC offers comprehensive private medical insurance plans tailored to business needs, providing employees with prompt access to diagnosis, treatment, and hospital care. Our policies include flexible options for psychiatric care, physiotherapy, and chronic condition management, alongside benefits like NHS cash payments and home nursing. Backed by AXA, we ensure financial security and a wide network of approved hospitals.
24/7 Health Support Line
Our 24/7 Health Support Line connects members to nurses, counsellors, and pharmacists for immediate health guidance. Available year-round, this service addresses medical queries, treatment advice, and reassurance, with extended hours for midwives and pharmacists. It ensures continuous support for employees and their families, enhancing accessibility to expert care.
Mental Health Assessments
PHC provides direct access to mental health professionals without requiring a GP referral. Our service includes telephone, email, or face-to-face counselling, psychiatrist consultations, and self-help resources. Designed for swift intervention, it supports employees dealing with stress, anxiety, or severe mental health conditions, ensuring timely and confidential care.
Specialist Appointment Booking
We streamline access to specialist care by booking appointments with approved consultants following a GP referral. Our service ensures convenient scheduling, location flexibility, and rapid treatment access, reducing waiting times and helping employees return to work and health more efficiently.
Employee Assistance Programme
Our EAP offers confidential counselling, life management resources, and face-to-face therapy sessions to address personal and work-related challenges. Available to employees and families, it includes up to eight sessions with mental health professionals, online tools, and manager support packages to foster workplace well-being and resilience.
People
Steve Bettridge
Managing Director
With over 30 years in healthcare insurance, Steve leads PHC in delivering tailored solutions. He champions collaboration with intermediaries to enhance client care, leveraging AXA's global expertise to ensure innovative, reliable services that meet evolving business needs.
Questions
What does PHC's private medical insurance cover?
Our plans cover in-patient and out-patient treatment, including specialist consultations, hospital stays, physiotherapy, and mental health care, with optional extras like private GP fees and chronic condition management.
How do I access specialist care through PHC?
After a GP referral, contact our Specialist Appointment Booking service to arrange a consultation with a fee-approved specialist at a convenient time and location.
Is mental health support available?
Yes, our Mental Health Assessments and Support service provides direct access to counsellors and psychologists without a GP referral, offering telephone, email, or face-to-face sessions.
What health and wellbeing services are included?
We offer 24/7 health advice, online health centres, dedicated nurse support, physiotherapy consultations, and an Employee Assistance Programme with counselling and life management resources.
Can family members be covered under a corporate plan?
Yes, corporate plans can include employees' families, subject to the policy terms, ensuring comprehensive healthcare access for dependants as well as company members.
Reviews (2)
Dean Abele
Jan 17, 2020
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It is really just AXA for small businesses. I have found them extremely helpful and responsive during my health problems.
Aindreas Scholz
May 05, 2016
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Advertising nationwide, PHC's poor customer care services might be further reflected in their rather unusual choice of business address.
