Mercury Claims was established in 1997 in response to a perceived need for a quality investigation service for the Motor Insurers Bureau, Insurers and Solicitors. We are based in Southampton, where all new instructions are centralised. We operate a nationwide coverage, and with the high number of highly trained investigators on our team, this means that any area is accessible to us around the United Kingdom.

Our investigators, conversant in the skills of interviewing and collating the required information in the processes of investigating personal injury claims, whether motor accident, slipping/tripping etc. are often complimented on their friendly professional approachable and helpful manner.

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Service we Provide

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Assistance in detecting/establishing fraudulent and exaggerated claims including staged accidents, low velocity impacts, false witnesses & ghost passengers. Mercury Claims Limited provides a nationwide investigation service for Insurers, Solicitors and self insured organisations.

Our Qualities

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We have an ideal blend of former senior claims industry personnel, working in tandem, with a strong, nationwide team of very experienced investigators. We regularly achieve, following investigation, a good case for reducing the clients' potential outlay, be it through establishing contributory negligence or a complete defence.

Opportunities

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The majority of our investigators are former police officers who are highly experienced in conducting face to face interviews and, where required providing quality locus reports. They are also excellent at detecting fraudulent activity. Our team of self employed investigators cover the whole of the United Kingdom.

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