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Business Details
36 Years
experience
Emergency
services
Your Trusted Insurance Partner in Neath, Wales
Keen Insurance has been guiding individuals, families, and businesses toward a secure future for over three decades. Our expertise spans comprehensive personal insurance, detailed commercial insurance, and visionary financial services, underpinned by foresight, loyalty, and a commitment to protecting what matters most. With a team dedicated to understanding client needs, we deliver tailored solutions while maintaining a family-oriented approach. Our Chartered Insurance Institute accreditation reflects our dedication to best practices and accurate advice. We prioritise long-term relationships, ensuring clients receive proactive support and competitive rates.

Our in-house claims team champions client interests, minimising disruption during critical times. From high-risk policies to specialist cases, our experience enables us to secure coverage others may overlook. With a heritage rooted in industry knowledge, we help clients navigate risks and financial opportunities. Our environmental policy demonstrates our commitment to sustainability, balancing business growth with responsible practices. Whether through one-off consultations or ongoing partnerships, we focus on the bigger picture to safeguard client assets.
Services
Personal Insurance Commercial Insurance Financial Services Pensions Protection
Details
  • Year established: 1990
Highlights and features
  • We have over 30 years of experience in insurance and financial services
  • Our dedicated claims team champions your interests during critical times
  • We specialise in securing coverage for high-risk and unique cases
  • In-house expertise ensures tailored policies aligned with your specific needs
  • Chartered status demonstrates our commitment to industry best practices
Associations and certifications
  • Financial Conduct Authority
  • Chartered Insurance Institute
What people say
Tailored policies Dedicated claims team Expert financial advice Specialist coverage Long-term relationships
Services
Personal Insurance
We provide tailored insurance solutions for individuals, covering homes, vehicles, and valuable possessions. Our policies protect against risks like subsidence, flood damage, and high-value item loss. With specialist expertise in classic cars and vintage vehicles, we offer coverage where others may decline.
Commercial Insurance
Our commercial insurance safeguards businesses across sectors including construction, engineering, and high-risk operations. We handle complex cases like offshore engineering and marine salvage, offering bespoke policies that address unique industry challenges while ensuring business continuity during claims.
Financial Services
Keen Investments delivers strategic financial planning for individuals and businesses. We manage pensions, auto-enrolment schemes, and investment portfolios, tailoring solutions to clients' risk profiles and long-term objectives through regular portfolio reviews and 24-hour online access.
Claims Support
Our dedicated claims team advocates for clients during insurance claims, ensuring swift resolution and fair settlements. We handle complex cases like property subsidence and equipment damage, minimising operational disruption for both personal and commercial policyholders.
Specialist Insurance
We secure insurance for high-risk and unusual scenarios that mainstream providers often avoid. This includes coverage for independent bowling clubs, entertainers, and specialist engineering projects, with policy wording customised to address specific hazards.
Questions
What types of insurance do you offer?
We provide personal insurance (home, car, life), commercial insurance across multiple sectors, and specialist coverage for high-risk or unique cases.
How do you handle insurance claims?
Our dedicated claims team actively supports clients, advocating for fair settlements while minimising disruption to personal or business operations.
Can you help with specialist insurance needs?
Yes, we specialise in securing coverage for unusual risks including offshore engineering projects, vintage vehicles, and specialist entertainment industry requirements.
What financial services do you provide?
We offer pension planning, investment management, and wealth preservation strategies tailored to individual and business client objectives.
Are you regulated by industry authorities?
Yes, we're authorised by the Financial Conduct Authority and hold Chartered Insurance Institute status, ensuring adherence to industry best practices.
Reviews (4)
Tara Smith
Jan 17, 2022 Report
Had dealings for years always good. Phoned begining of december for insurance. Was phoned back for details but never received another call back.
Jan C.
Apr 23, 2021 Report
Very helpful company. Very approachable staff, Mark and Mila in particular. Great company to deal with. Very happy with the service we have received over the last few years. Thank you
Stephen Davies
May 12, 2020 Report
Quality commercial insurance advice for many years now. They go the extra yard to find the best deal for you. One of those companies where "professional and friendly" has real meaning and they have provided quick advice out of hours on more than one occasion (thanks Emma!). Would highly recommend.
Jordan Diment
Dec 09, 2019 Report
Dear Previous Reviewer. These guys are our insurance provided. Best we've had. Can't comment on their cooking but their insurance is mighty tasty. Jordan @ Guardian Property Services