Business Details
35 Years
experience
Trusted Insurance Brokers in Folkestone Since 1991
At Independent Insurance Services, we have been dedicated to providing tailored insurance solutions to both personal and commercial clients since 1991. Our commitment to exceptional service standards and customer satisfaction drives every aspect of our operations. We offer free, no-obligation insurance reviews to identify gaps in existing coverage and ensure optimal protection. With access to a wide panel of insurers, we leverage the latest industry technology to secure competitive policies that meet individual needs. Our team of professionals, boasting over 140 years of combined experience, delivers expert guidance from policy arrangement through to claim resolution.As an authorized and regulated firm by the Financial Conduct Authority, we uphold rigorous professional standards. Our long-standing reputation, built on referrals, reflects our dedication to transparency, personalized service, and continuous staff development. We pride ourselves on being a trusted local broker with national reach, offering comprehensive insurance solutions tailored to evolving client requirements.
Services
Personal Insurance
Commercial Insurance
Home Insurance
Motor Insurance
Travel Insurance
Self-Build Site Insurance
Young Drivers Insurance
Commercial Combined
Cyber Insurance
Professional Indemnity
Details
- Year established: 1991
Highlights and features
- We offer free no-obligation insurance reviews to identify coverage gaps.
- Our team has over 140 years of combined experience in insurance broking.
- We access a wide panel of insurers to secure competitive premiums.
- We provide personalized service with dedicated account handlers for businesses.
- We combine national reach with deep local community integration.
Associations and certifications
- Financial Conduct Authority (FCA)
Services
Personal Insurance
We provide comprehensive personal insurance solutions tailored to individual needs. Our offerings include motor, home, travel, and specialist policies like self-build site insurance. With access to multiple insurers and special schemes, we ensure competitive pricing and optimal coverage. Our experienced team supports clients through policy arrangement and claims handling.
Commercial Insurance
Our commercial insurance services cover diverse business risks including liability, property, cyber threats, and professional indemnity. We offer tailored policies with competitive premiums through a wide insurer panel. Dedicated account handlers provide ongoing support, business continuity planning advice, and regular policy reviews to adapt to changing needs.
Motor Insurance
We specialise in motor insurance solutions for personal and commercial vehicles. Our offerings include standard coverage and specialist products like Marmalade for young drivers. Using advanced software, we compare market options to secure competitive rates while ensuring comprehensive protection for all vehicle types.
Home Insurance
Our home insurance policies provide tailored protection for residential properties, including standard coverage and specialist schemes. We offer competitive terms through our insurer panel and ensure comprehensive protection against common risks. Our team assists with policy selection and claims resolution for homeowners.
Cyber Insurance
We provide cyber insurance solutions to protect businesses against digital threats and data breaches. Our policies cover financial losses, legal liabilities, and recovery costs associated with cyber incidents. With access to specialist schemes, we offer competitive terms and expert guidance on risk mitigation strategies.
People
Martin
Director
Martin brings over 25 years of insurance broking experience in East Kent. A Fellow of the Chartered Insurance Institute and Chartered Insurance Broker, he joined IIS South East Ltd in 2019 after four years at the British Insurance Brokers' Association.
David
General Manager
David has over 28 years of financial services experience, joining the company in 2013. A qualified coach and Scout Leader for 30 years, he applies his commercial customer expertise from HSBC Bank to manage our general operations.
Questions
What types of insurance do you offer?
We provide personal insurance (motor, home, travel) and commercial insurance (liability, cyber, professional indemnity) with tailored solutions for both individuals and businesses.
How do you find competitive insurance rates?
We use specialist software to compare multiple insurers and access exclusive schemes, ensuring competitive pricing while maintaining comprehensive coverage for our clients.
Can I get insurance if my policy isn't due for renewal?
Yes, we offer free no-obligation insurance reviews at any time to assess your current coverage and identify potential improvements or better rates.
What support do you provide during claims?
We offer full support from claim notification through to settlement, providing guidance and assistance to ensure smooth resolution of insurance claims.
Are your services available locally and nationally?
While based in Folkestone, we operate nationally while maintaining strong local community integration and personalized service for all clients.
Reviews (3)
Paige Kleinman
Jun 14, 2017
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We have used Independent Insurance Services for a few years and have always referred the team on to our friends and family where possible! They offer a fantastic personal service, far better than using the various online systems where you are never 100% on what you are buying and if you are 100% covered! I would strongly recommend Independent for all of your insurance requirements! They even insure the weird and wonderful, which really does make them a one stop shop for all things insurance related! Thanks to everyone at IIS for your help over the years!
Oliver Kleinman
Jun 01, 2017
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I have used IIS for a number of years for personal and business insurance requirements and find the team there very helpful, friendly and knowledgable. I would strongly reccommend anyone to call IIS for a no obligation quote to discuss their requirements. Great service, pricing and a stress free experience all round!
Julie Couch
Feb 24, 2017
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We have used Independent Insurance Services in our business, for clients and personal insurance over a many years. It is a truly personal service with sound, clear advice. We would not hesitate to recommend Ray and his team. Great service!
