We've won the Feefo Gold Trusted Service award for 2019 and have a 4.5/5 customer service rating. As a friendly UK based customer service team, we're here to help as much as we can. We paid 97% of pet insurance claims between 2017-2018 and believe in fair claims assessments. We're proud to have helped so many sick pets. We've been insuring exotic pets for over 20 years and have lots of experience in the health problems exotic pets can face. We've designed our policies to provide the right cover levels at the right price.

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About us

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We insure parrots, lizards, snakes and tortoises and even prickly pets like Pygmy Hedgehogs. Our insurance is designed to cover unexpected vet bills so that you can focus on getting the right treatment for your pet when it's ill. We can also cover your pet for death and theft, depending on your pet type.

Lizard

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For 1,000 of vet fee cover it will cost you around 12 a month, spread over 10 months, on our Essential policy. We don't believe in one size fits all policies, as these aren't best for your pet or your budget. Our policy cover is designed to be suitable for your pet type, get a quote today.

Parrot

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Exotic Direct are the UK's no. 1 exotic pet insurance provider with thousands of pet owners choosing to insure their pet with us every year. It offers up to 5,000 of cover for vet fees, death and theft. Next step down, our Essential policy costs 280.72 a year or 10 instalments of approximately 28.07.

Tortoise

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We can insure Hermanns, Horsfield, Mediterranean Spur-Thighed, Marginated, Leopard tortoises and many more. Exotic Direct are the UK's no. 1 exotic pet insurance provider with thousands of pet owners choosing to insure their pet with us every year. Next step down, our Essential policy costs 126.72 a year or 10 instalments of approximately 12.67.

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