Business Details
50+ Years
experience
Emergency
services
Global Claims Management Solutions
Established in 1941, Crawford & Co & Company has grown into the world's largest independent provider of claims management and outsourcing solutions. Our unwavering commitment to restoring lives, businesses, and communities underpins every service we deliver. With a global network spanning 70 countries and nearly 9,000 employees, we combine eight decades of industry expertise with cutting-edge technology to address complex claims challenges. Our RESTORE values guide our approach to ethical business practices, ensuring clients receive consistent, high-quality service delivered promptly. From catastrophe response to medical management, our comprehensive solutions are designed to protect brand reputations and drive client success. As pioneers in claims innovation, we continually invest in digital transformation while maintaining our founding principles of putting people first.Our global client development team creates tailored multi-national claims programs, supported by strategic partnerships and technical specialists. With 24/7 claims intake capabilities and a proven track record in risk mitigation, we provide end-to-end solutions that exceed industry standards. Our educational services and proprietary technologies like Digital Review and CoverAI enhance claims accuracy and efficiency. Through acquisitions such as Broadspire and GAB Robins, we've expanded our capabilities to serve insurance carriers, brokers, and corporates across diverse industries. Our purpose remains unchanged since 1941: to restore what matters most for every client we serve.
Services
Loss Adjusting
Claims Management
Medical Management
Catastrophe Response
Cyber Risk
Forensic Accounting
Product Recall
OSHA Recordkeeping
Private Client Services
Legal Solutions
Details
- Year established: 1941
Highlights and features
- We offer over 80 years of experience in global claims management.
- Our network spans 70 countries with 10,000 employees and 50,000 field resources.
- We combine proprietary technology with industry-leading claims expertise.
- Our 24/7 claims intake ensures immediate response capabilities.
- We maintain RESTORE values that guide ethical business practices.
Services
Loss Adjusting
Our loss adjusting services provide expert assessment and resolution of insurance claims across property, casualty, and specialty lines. With a global network of technical specialists, we deliver accurate evaluations and efficient settlements. Our approach combines industry-leading expertise with proprietary technology to ensure fair outcomes for all stakeholders.
Medical Management
Comprehensive medical management programs focus on compassionate care for injured workers and claimants. Our clinical teams collaborate with healthcare providers to optimise treatment plans and return-to-work outcomes. We integrate medical expertise with claims management to control costs while maintaining quality care standards.
Catastrophe Response
Specialised catastrophe response teams deploy rapidly to manage large-scale events, providing immediate support and long-term recovery solutions. Our services include damage assessment, resource coordination, and temporary housing. With global experience in natural disasters and major incidents, we help communities rebuild efficiently.
Cyber Risk
Cyber risk services address digital threats through incident response, forensic investigations, and risk mitigation strategies. Our technical experts handle data breaches and cyber incidents with regulatory compliance expertise. We provide comprehensive support from breach notification to claims resolution.
Forensic Accounting
Forensic accounting services investigate financial discrepancies, fraud, and business interruptions with expert analysis. Our specialists provide litigation support and damage quantification for insurance claims. We combine accounting expertise with legal knowledge to deliver defensible financial assessments.
People
Rohit Verma
Chief Executive Officer
Rohit Verma leads Crawford & Co & Company's global operations with extensive experience in insurance and financial services. He drives strategic growth initiatives and digital transformation while maintaining the company's core values since becoming CEO in 2020.
Joseph Blanco
President
Joseph Blanco oversees Crawford & Co & Company's strategic direction as President, bringing decades of industry expertise. He focuses on expanding global client relationships and enhancing service delivery capabilities across the company's diverse business segments.
Questions
What services does Crawford & Co & Company & Company offer?
We provide loss adjusting, claims management, medical management, catastrophe response, cyber risk solutions, forensic accounting, and legal services globally.
Does Crawford & Co & Company operate internationally?
We operate in over 70 countries with hundreds of offices and service centers worldwide, serving clients across diverse industries.
What makes Crawford & Co & Company different from competitors?
Our combination of global reach, technical expertise, proprietary technology, and 80+ years of experience delivering claims solutions sets us apart.
How does Crawford & Co & Company handle catastrophe events?
Our dedicated catastrophe response teams deploy rapidly with established protocols to manage large-scale events efficiently and compassionately.
What innovation initiatives does Crawford & Co & Company have?
We invest in digital solutions like Digital Review, CoverAI, and IoT technologies to enhance claims accuracy, speed, and client experience.
Reviews (3)
Ron L.
Dec 01, 2021
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My elderly parents has been purchasing insurance for many years for a number of properties. Filed a claim for damaged chimney due to a weather (hurricane) and was denied. Philadelphia Contributionship uses a third party claims adjustor was not customer relations sensitive and plain rude. Would give them negative stars if I could. Will file a complaint with the Pennsylvania Insurance Commissioner. Insurance buyers be aware!
Joshua Selph
Jan 18, 2021
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Amazing company! Family environment, friendly, clean, amazing break rooms, pool table, air hockey and shuffle board! Don't forget to checkout the putt-putt area as well! Love working here.
Mister D.
Mar 11, 2019
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Crawford & Company is who UPS outsources their Capital [expensive] Claims out to. They fought me tooth and nail when UPS lost a laptop that I shipped and ended up paying me out UNDER what the laptop would cost to replace even though I insured it at full value in case it was damaged or lost. It's funny that they get to loose your stuff and decide what amount they want to pay you out at too, even if it means it's not enough to replace the item, which in this case it clearly wasn't. Lesson learned, UPS nor Crawford will ever see a dime from me and I'm definitely spreading the word to warn the next guy/girl.
