Business Details
Emergency
services
Your Trusted Insurance Partner in Brentwood
Tradex Insurance has established itself as a trusted provider of comprehensive insurance solutions across the United Kingdom, Isle of Man, and Channel Islands. As a subsidiary of Saturn Holdings Limited, we operate under the rigorous standards of the Prudential Regulation Authority and Financial Conduct Authority, ensuring our clients receive reliable coverage through Markerstudy Insurance Services Limited and Clegg Gifford & Co Limited. Our expertise spans commercial and personal lines insurance, with a dedicated claims department available 24 hours a day to support policyholders. With decades of combined experience in risk management and underwriting, our team delivers tailored insurance products that address diverse client needs.We maintain transparency in operations through publicly accessible solvency reports and annual accounts, demonstrating our commitment to regulatory compliance and financial stability. Our strategic partnerships with established insurance service providers enable efficient policy administration and claims handling, while our customer-centric approach ensures clear communication and prompt resolution of inquiries. Through continuous monitoring of service standards and a formal complaints procedure, we strive to uphold the highest levels of client satisfaction in all our operations.
Services
Commercial Insurance
Personal Insurance
Policy Administration
Claims Handling
Underwriting Services
Highlights and features
- We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority
- Our claims department operates 24 hours a day, 7 days a week
- We partner with established insurance service providers with proven track records
- We maintain transparent operations through publicly accessible solvency reports
- Our team delivers tailored insurance products addressing diverse client needs
Associations and certifications
- Prudential Regulation Authority
- Financial Conduct Authority
Services
Commercial Insurance
We provide comprehensive commercial insurance solutions tailored to businesses across various sectors. Our policies protect against property damage, liability claims, and operational disruptions. Clients benefit from expert risk assessment and customised coverage options that align with their specific industry requirements.
Personal Insurance
Our personal insurance products offer robust protection for individuals' assets and liabilities. Coverage includes home insurance, motor insurance, and personal liability policies. We ensure competitive terms and straightforward claims processing to safeguard our policyholders' personal interests.
Claims Handling
We operate a 24/7 claims department that guides policyholders through the entire claims process. From initial notification to final settlement, our team ensures efficient case management, transparent communication, and timely resolution of insurance claims across all product lines.
Policy Administration
Through our partner companies, we deliver comprehensive policy administration services including policy issuance, renewals, and documentation management. Our systems ensure accurate record-keeping and efficient processing of policy changes while maintaining regulatory compliance.
Underwriting Services
We provide professional underwriting services through our authorised agents, evaluating risk profiles to determine appropriate coverage terms. Our underwriting process combines industry expertise with data-driven analysis to ensure fair pricing and sustainable risk management practices.
Questions
What areas does Tradex Insurance cover?
We provide insurance services across the United Kingdom, Isle of Man, and Channel Islands through our authorised partners.
What types of insurance do you offer?
We specialise in commercial and personal lines insurance, including property, liability, and motor insurance products.
Who regulates Tradex Insurance?
We are authorised by the Prudential Regulation Authority and regulated by both the FCA and PRA.
Where can I find your solvency reports?
Our Solvency and Financial Condition Reports are available for download on our official website.
Reviews (4)
Charlie
Jun 07, 2022
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Got a price from them, price was slightly higher than expecting, they managed to bring it down closer to my previous price, accepted it, was asked to wait an hour for the policy to be written etc, waited nearly two hours, was then told they made an admin error and got the date of birth wrong, this was confirmed 3/4 times with security checks unsure how I passed security using my DOB and it was still put in wrong, this added 1500+ to my premium. Complete waste of time.
Trevor Tucker
Jan 14, 2022
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Mr Steve Birch was really helpful and with a particular mixed up case helped me through it. Thanks Steve
Shahid Hassan
Nov 10, 2021
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I'm very pleased with Steven Birch as he was very professional, kind mannered, considerate, understanding, friendly and so much more and he deserves a promotion as a great service provided by Mr Birch.
Jesee Latter
May 10, 2020
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I took scrap insurance out with these people and for no reason(no accidents) doubled my premium to a wobbing 5,000 from 2500 after being with them for a year with no claims & absolutely no reason given why apart from WE MADE A MISTAKE (says it all about this company) this has affected my business massively. THEY HAVE SOME ANSWERING TO DO! I had to go without insurance for nearly 6 months due to lack off funds. I will be taking this matter to court. Companies like this shouldn't get away with their fraudulent dishonest ways.
