Business Details
50+ Years
experience
Chartered Insurance Brokers in Gloucester
Established in 1966, Cass-Stephens Insurances is a long-standing Chartered Insurance Broker based in Gloucester. As an owner-managed family business, we pride ourselves on treating customers fairly and providing impartial professional advice. Our Chartered status, awarded by the Chartered Insurance Institute, reflects our commitment to exceptional professionalism and expertise, placing us among the top 5% of UK insurance brokers. We serve businesses, care homes, charities, and landlords across Gloucestershire and the UK, offering tailored insurance solutions for diverse sectors including construction, manufacturing, and property management.Our team of over 20 professionals delivers competitive premiums, market-leading coverage, and dedicated claims support. We maintain strong relationships with leading insurers to ensure our clients receive comprehensive protection and exceptional service. With a heritage spanning over five decades, we combine deep local knowledge with national expertise to address complex insurance needs. Our commitment extends beyond business, actively supporting local charities and community initiatives. Contact us today to benefit from trusted, personalized insurance advice from a family-run broker with a proven track record of excellence.
Services
Business Insurance
Property Owners Insurance
Cyber Insurance
Professional Indemnity
Landlords Insurance
Home Insurance
Motor Trade Insurance
Charity Insurance
Details
- Year established: 1966
Highlights and features
- Chartered Insurance Brokers status since 2022
- Family business operating since 1966
- Specialist coverage for 20+ industry sectors
- Direct access to UK's leading insurers
- Award-winning claims handling service
Associations and certifications
- Chartered Insurance Institute
- Financial Conduct Authority
What people say
Expert industry knowledge
Personalised service
Reliable claims handling
Competitive premiums
Sector specialists
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to companies of all sizes across 20+ sectors. Our policies protect against property damage, liability claims, and operational risks while ensuring competitive premiums. With access to specialist insurers, we create bespoke packages that adapt to evolving business needs.
Property Owners Insurance
Our property insurance offers protection for residential and commercial landlords including block of flats, HMOs, and unoccupied properties. Coverage includes buildings, contents, and liability risks with additional options for renovation projects and student accommodations. We negotiate market-leading terms from top insurers.
Cyber Insurance
We offer cyber insurance solutions safeguarding businesses against data breaches, ransomware attacks, and digital operational disruptions. Policies include incident response support, legal protection, and business continuity coverage tailored to your specific industry requirements and risk profile.
Professional Indemnity
Our professional indemnity insurance protects service providers against claims of negligence or inadequate advice. Coverage includes legal defense costs and compensation awards with policy terms adapted to your profession's specific regulatory requirements and risk exposures.
Charity Insurance
We provide specialist insurance for charities covering premises, liability, and operational risks. Our policies address unique nonprofit needs including volunteer protection, fundraising event coverage, and safeguarding of charitable assets while maintaining cost-effectiveness for budget-conscious organizations.
People
James Cass
Director
Third-generation insurance professional with 25+ years' experience in commercial risk management. Leads underwriting strategy and client relations while maintaining the family business ethos established in 1966.
Matt Cass
Director
Specialises in property insurance solutions with particular expertise in complex landlord portfolios. Active in local charity initiatives including Gloucester Rotary Club and Hollie Gazzard Trust fundraising.
Paul Baldwin
Director
Chartered insurance professional with 30 years' industry experience. Oversees operational management and maintains key insurer relationships to ensure competitive market positioning for client policies.
Questions
What types of business insurance do you offer?
We provide comprehensive coverage for 20+ sectors including construction, manufacturing, care homes, and professional services. Policies can include property damage, liability, cyber risks, and business interruption protection tailored to your specific needs.
What does Chartered Insurance Broker status mean?
Chartered status is the highest professional accreditation in UK insurance, awarded to firms demonstrating exceptional expertise and ethics. Fewer than 5% of brokers hold this recognition, ensuring you receive trusted, high-standard service.
How do you handle insurance claims?
Our dedicated claims team provides personalized support throughout the process, leveraging strong insurer relationships to ensure prompt resolution. We actively monitor claim progress and advocate for fair outcomes on your behalf.
Do you offer insurance for property investors?
Yes, we specialise in landlord insurance covering residential and commercial properties. This includes block of flats, HMOs, unoccupied buildings, and student accommodations with flexible terms to suit portfolio requirements.
What areas do you cover?
While based in Gloucester, we serve clients nationwide with particular expertise in local market conditions. Our insurance solutions are tailored to both regional specifics and national business operations across the UK.
Reviews (1)
Dandelion
Jun 23, 2017
Report
Excellent range of both personal and commercial insurances, as well as a range of advice of pensions and investments. Friendly staff and independently owned.
