Business Details
50+ Years
experience
Trusted Insurance Brokers in Southport
Established in 1935, Millins Insurance Brokers has been independently owned and operated by the Millin family since 1963. Our legacy of integrity and client-focused service has been built on decades of industry expertise and a commitment to ethical practices. We pride ourselves on delivering tailored insurance solutions for commercial, equestrian, and personal needs, supported by our Chartered Insurance Broker status. Our team, including Managing Director Wendy Cook and Commercial Broking Director Andy Smith, combines deep sector knowledge with a hands-on approach to client relationships.We prioritise direct communication over call centres, ensuring every client receives personalised attention. Our advisors hold qualifications from the Chartered Insurance Institute and maintain ongoing professional development. With a reputation for resolving complex claims efficiently, we serve clients nationwide while retaining the agility of a family-run business. Our dedication to excellence has earned us long-term trust across diverse industries, from small enterprises to high-net-worth individuals.
Services
Equestrian Insurance
Horsebox Insurance
Commercial Insurance
Business Insurance
Personal Insurance
Home Insurance
Travel Insurance
Details
- Year established: 1935
Highlights and features
- Established in 1935 with family-owned expertise
- Chartered Insurance Broker status for professional excellence
- Personalised service without call centre intermediaries
- Specialist knowledge in equestrian and commercial insurance
- Proven track record in complex claims resolution
Associations and certifications
- Chartered Insurance Broker
- Financial Conduct Authority (FCA)
What people say
Sympathetic and efficient
Second to none
Excellent service
Stress-free insurance
Professional team
Services
Equestrian Insurance
Specialist coverage for horse owners and equestrian businesses, including mortality, third-party liability, and competition protection. Policies tailored to private owners, livery yards, and professional riders. Backed by insurers with equine expertise and claims teams experienced in resolving veterinary and accident-related claims efficiently.
Horsebox Insurance
Comprehensive insurance for horse transport vehicles, covering private and commercial use. Policies include breakdown assistance, trailer coverage, and business use options. Designed for operators requiring specialist protection for transporting horses across the UK and Europe.
Commercial Insurance
Tailored risk management solutions for businesses of all sizes, including property, liability, and professional indemnity coverage. Expertise in niche sectors such as self-catering accommodations and specialist retail. Claims advocacy ensures fair settlements for business interruption and asset damage.
Personal Insurance
Customisable household and travel policies for individuals, including high-net-worth property coverage. Additional services for holiday home insurance and personal liability protection. Claims handled directly by experienced brokers to minimise client stress during property damage incidents.
Claims Handling
End-to-end claims management with dedicated advisors. In-house processing ensures prompt communication with insurers and loss adjusters. Proactive negotiation guarantees fair settlements for commercial, equestrian, and personal insurance claims, with regular client updates throughout the process.
People
Wendy Cook
Managing Director
ACII-qualified Chartered Insurance Broker with 34 years' experience. Specialises in equestrian insurance and business management. Holds BHSAI and BHSII equestrian qualifications. Leads client relations and strategic direction for the firm.
Andy Smith
Commercial Broking Director
ACII-qualified Chartered Insurance Broker with 44 years' industry experience. Focuses on commercial risk management for diverse sectors. Provides expertise in policy design and claims advocacy for non-equestrian business clients.
Keren Keenan
Insurance Advisor
Cert CII-qualified advisor specialising in personal insurance. 36 years' experience in high street and equestrian insurance. Manages household, travel, and high-net-worth policies while competing in equestrian events.
Natalie Jones
Insurance Advisor
Cert CII-qualified advisor with equine behaviour degree. Specialises in horsebox insurance for private and commercial clients. Competes locally while advising on equestrian risk management solutions.
Questions
What insurance products do Millins specialise in?
We specialise in equestrian, horsebox, commercial business, personal, and holiday home insurance. Our expertise includes niche sectors requiring tailored risk management solutions.
How does Millins handle insurance claims?
Our in-house claims team directly manages all cases, liaising with insurers and loss adjusters. We prioritise prompt resolution while advocating for fair settlements on behalf of clients.
Why choose Millins over other brokers?
Our Chartered Insurance Broker status, equestrian expertise, and family-owned approach ensure personalised service. We combine 89 years' experience with proactive claims advocacy and policy customisation.
Which areas does Millins serve?
We operate nationwide across the UK, supporting clients in Southport, Chester, Sheffield, Lancashire, Cheshire, and beyond with both personal and commercial insurance needs.
