Business Details
Emergency
services
Tailored Insurance Solutions for Businesses and Individuals
Established as an independent Lloyd's broker, James Hallam provides tailored insurance solutions with access to a broad market. Our approach combines in-depth analysis with flexible packages designed to deliver exceptional value. A dedicated claims team, comprising 10% of our workforce, ensures efficient resolution and support during critical moments. We prioritise proactive risk management, offering bespoke advice and training to help clients mitigate risks and secure long-term stability. Our commitment to ethical practices and ESG principles underpins every aspect of our operations, reflecting our dedication to responsible business conduct. 
Services
Corporate Risk
SME Insurance
Marine Insurance
Professional Risks
Personal Insurance
Claims Handling
Risk Management
Event Sector Insurance
Public Sector Insurance
Vehicle Dismantlers Insurance
Highlights and features
- We are an independent Lloyd's broker with wide market access.
- Our dedicated claims team comprises 10% of our workforce.
- We provide tailored risk management advice and training.
- We prioritise ESG principles in all business operations.
- Our team offers sector-specific expertise in hospitality and marine insurance.
Associations and certifications
- Financial Conduct Authority
Services
Corporate Risk Insurance
Our Corporate Risk Insurance provides comprehensive coverage for businesses, addressing property, liability, and operational risks. We tailor policies to meet specific industry needs, ensuring financial protection against unforeseen events. Clients benefit from expert risk assessments and claims support to maintain business continuity.
SME Insurance
SME Insurance solutions cater to the unique needs of small and medium enterprises. We offer flexible packages covering property, liability, and professional indemnity, with dedicated claims handling. Our advisors work closely with clients to identify risks and implement cost-effective protection strategies.
Marine Insurance
Marine Insurance covers cargo, vessels, and maritime operations against risks like accidents and weather damage. Our specialists understand complex shipping requirements, providing tailored policies and 24/7 emergency claims support for domestic and international trade.
Professional Risks Insurance
Professional Risks Insurance safeguards businesses against claims of negligence or professional errors. We cover sectors like healthcare, legal, and consultancy, offering bespoke policies and expert claims management. Our approach minimises financial exposure while ensuring compliance with industry standards.
Personal Insurance
Personal Insurance includes high net worth, beach hut, and Shepherd's hut policies. We provide tailored protection against property damage, liability, and personal risks. Clients receive dedicated claims assistance and risk mitigation advice to safeguard personal assets effectively.
People
Andrew Day
Divisional Director
With over 35 years in insurance claims, Andrew leads our national claims strategy. He joined James Hallam in 2019 after managing claims teams at major insurers and brokers, bringing extensive expertise in property, motor, and liability claims.
Nathan Harvey
Regional Claims Manager, South East
Nathan has over a decade of experience in claims handling across corporate and SME sectors. He manages a multi-office team and serves as President of the Chartered Insurance Institute's local branch, combining technical knowledge with leadership expertise.
Vicky Hendry
Claims Manager, Scotland
Vicky brings 25 years of insurance experience, specialising in motor, casualty, and medical malpractice claims. She transitioned from underwriting to claims management, focusing on fair resolutions for clients while maintaining strong insurer relationships across Scotland.
Jade Adams
Team Leader, South West
Jade leads our South West claims team with a focus on efficient case resolution. She has developed expertise in SME and private client claims, combining technical proficiency with a client-first approach to ensure timely and effective outcomes.
Questions
What insurance sectors do you specialise in?
We cover hospitality, marine, professional risks, SMEs, public sector, and personal insurance including high net worth properties.
How does your ESG policy affect clients?
Our ESG commitment ensures ethical practices, environmental responsibility, and transparent operations, providing clients with sustainable and socially conscious insurance solutions.
What happens if I need emergency claims support?
For urgent claims outside office hours, contact your insurer directly using details from your policy documents or our emergency contacts list.
Do you offer risk management training?
Yes, we provide tailored risk management advice and training to help businesses identify and mitigate potential threats to their operations.
Reviews (1)
Harry Cobbold
Jun 01, 2019
Report
A fantastic team always on hand to walk you through any questions you might have - you can tell you're in good hands. Would highly reccomend.
