Business Details
26 Years
experience
Specialist Charity Insurance Solutions in Chesterfield
Ladbrook was founded in 2000 with a clear mission to provide specialist insurance solutions for the third sector. As an independent broker, we work exclusively with charities, community groups, social enterprises, and voluntary organisations, offering tailored coverage through a panel of over 30 insurers. Our approach combines deep sector knowledge with a commitment to ethical practices, ensuring clients receive both competitive pricing and comprehensive protection. With a team of dedicated account handlers, we prioritise long-term relationships and personalised support, guiding organisations through risk management and insurance needs.Recognised for our Community Library Insurance product with a Public Interest Award in 2016, we continue to champion the sector we serve. Our integration into Access Insurance and the Benefact Group has expanded our resources while maintaining our focus on reinvesting profits into charitable causes.
Services
Charity Public Liability
Employers Liability Insurance
Event Insurance
Cyber Insurance
Trustees Indemnity
Social Enterprise Insurance
Professional Indemnity
Fleet Insurance
Community Group Insurance
Charity Motor Insurance
Details
- Year established: 2000
Highlights and features
- We are independent and advise on 30+ insurer panels for competitive rates.
- We work exclusively with third-sector organisations, understanding their unique needs.
- Our ethical policy ensures transparent, responsible business practices.
- Dedicated account handlers build long-term relationships with client organisations.
- Award-winning expertise in specialist charity insurance products since 2000.
Associations and certifications
- Financial Conduct Authority
What people say
Professional and helpful
Prompt responses
Tailored insurance solutions
Expert sector knowledge
Dedicated account handlers
Services
Charity Public Liability
Charity public liability insurance protects non-profits against claims for injury or property damage caused to third parties during their activities. At Ladbrook, we tailor policies to cover diverse charitable operations, from community events to high-risk activities involving vulnerable individuals. Our independent broker status allows access to specialist insurers, ensuring appropriate coverage levels while advising on safeguarding and disclosure requirements. Policies address nuances like abuse claims, transport liabilities, and event-specific risks.
Employers Liability Insurance
Employers' liability insurance covers legal costs if volunteers or employees claim work-related injuries. Legally required for staffed organisations, our policies extend to unpaid workers, reflecting insurers' treatment of volunteers as employees. We advise on coverage nuances, ensuring protection for both paid and unpaid roles while aligning with regulatory compliance and risk management best practices for third-sector groups.
Cyber Insurance
Cyber insurance safeguards charities against data breaches, hacking, and IT system failures. Our policies cover legal fees, business interruption losses, and crisis management support, including forensic IT services and PR assistance. We address sector-specific risks like handling vulnerable individuals' data and PCI compliance for payment systems, offering standalone or combined policies through specialist insurers like Hiscox and Markel.
Trustees Indemnity
Trustees indemnity insurance protects charity management committees against legal claims for alleged mismanagement or financial losses. Covering civil court damages and legal defence costs, policies address risks like defamation, trespass claims, and breach of authority. We provide standalone or bundled options, ensuring trustees can focus on organisational goals without personal financial exposure.
Event Insurance
Event insurance protects charities against claims arising from fundraising activities, including slips, weather disruptions, and equipment failures. We cover diverse events from coffee mornings to sports matches, offering policies for third-party venues and high-risk activities. Our expertise includes firework events, community barbecues, and marathons, with tailored advice on risk assessments and regulatory compliance for safe, insured operations.
People
Martin Ladbrook
Founder
Martin established Ladbrook in 2000 after identifying a gap in specialist insurance for the third sector. With over two decades of experience, he shaped the company's ethical approach and focus on serving charities, social enterprises, and community groups.
Tim Larden
Managing Director
Tim leads strategic direction at Ladbrook, combining sector expertise with regulatory knowledge. He specialises in charity governance risks and has expanded coverage options for vulnerable client groups, ensuring compliance with evolving insurance standards.
Marie Hallowes
Operations Director
Marie oversees operational delivery, focusing on fleet insurance and social enterprise policies. With extensive third-sector experience, she streamlines insurance processes for complex organisational structures while maintaining Ladbrook's client-first ethos.
Shelley Bacon
Account Handler
Shelley manages client relationships for community groups, providing tailored insurance advice. She supports organisations through compliance challenges, policy renewals, and risk assessments, ensuring accessible coverage for volunteer-led charities.
Charlotte Ainsley
Administrative Support
Charlotte coordinates insurance solutions for new charities, guiding clients through initial compliance requirements. Her support ensures smooth policy implementation and ongoing administrative assistance for third-sector organisations.
Questions
What types of organisations does Ladbrook insure?
We specialise in insurance for charities, social enterprises, community groups, voluntary organisations, and non-profits across the UK.
Can I get event insurance for a charity fundraiser?
Yes, we cover events from coffee mornings to sports matches, including firework displays and marathons with tailored risk assessments.
Do you offer cyber insurance for charities?
Yes, our cyber policies protect against data breaches, hacking, and business interruption losses with specialist support services included.
How do I make a claim?
Contact your dedicated account handler directly or use our claims portal for immediate assistance from our specialist team.
Are trustees indemnity policies available?
Yes, we provide standalone or bundled trustees indemnity insurance covering legal claims against management committees and governing bodies.
Can I get fleet insurance for charity vehicles?
We arrange fleet policies for three+ vehicles including minibuses, vans, and specialist transport with flexible driver age options.
Reviews (1)
Margaret Baxter
Apr 21, 2020
Report
A great company to deal with. Always very pleasant on the phone, emails are answered right away. Very efficient and helpful, I would highly recommend them.
