The Chartered Institute Of Loss Adjusters

Contact me for any issues concerning CILA accounts, ACS submissions, professional conduct complaints. I can also help with examination appeals and pearson purchases. Contact me if you would like to promote CILA qualifications in your work place or you have a query about CILA sponsorship, job advertising, our membership magazine (Claims Focus) or the CILA Special Interest groups.

Obtaining Associate status had always been an ambition of mine since starting my career in loss adjusting, as I knew it would allow me to demonstrate that I had achieved the expected level of professionalism and knowledge demanded by today's insurance market and customers.

The CILA Certificate is an entry level qualification which is open to any member of the CILA. Studying for this qualification will give you an essential understanding of the insurance market, the principles of claims handling and specific claims handling issues. Attaining the Certificate qualification will provide you with an excellent foundation in claims handling and will also allow you to progress to the CILA Diploma examinations. The CILA Certificate qualification is provided by the CILA in conjunction with the exam facilitator Pearson Vue.

The CILA Diploma requires you to develop an in depth understanding of the principles of insurance, along with comprehensive knowledge of the insurance market. Your growth as a claims professional will further be enhanced by studying the essential subjects of customer service and ethics. Successful attainment of the CILA Diploma will also enable you to progress to the CILA Advanced Diploma exams. The CILA Diploma qualification is provided by the CILA in conjunction with the exam facilitator, Pearson VUE.