We offer specialist insurance combined with unique support services for contractors, consultants, professionals, charities and community groups. We offer professional indemnity insurance, public liability insurance, employers' liability insurance, legal expenses insurance and a whole host of other specialist cover for business consultants, IT contractors, engineering and technical contractors, marketing professionals, teachers and tutors, dance and fitness professionals, and photographers.We offer tailored charity insurance, community group insurance and clubs and societies insurance for counselling and support groups, 'friends of' and fundraising groups, baby and toddler groups, youth and after school clubs, sports clubs, village halls and more.
Services
About us
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Markel provides sector-specific insurance cover to contractors, freelancers, SMEs, charities and community groups. As well as providing insurance to our policyholders, additional services are offered through our specialist consultancy companies Janjer Group, Markel Law and Markel Tax. We have over 25 years' experience insuring SMEs, more than 200,000 clients in the UK and we're rated 4.8/5 by our customers on Feefo.com.
Business insurance overview
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With over 25 years' experience insuring businesses, our specialist small business insurance is designed to cover a wide range of risks facing professionals, contractors, freelancers and self-employed business owners. Business insurance is there to cover you from unexpected losses that you may suffer in the course of your normal activities.
Accountants
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As a specialist insurer of accountants, we offer unrivalled knowledge of the risks facing accounting professionals and practices, including members of the Association of Chartered Certified Accountants (ACCA), Chartered Institute of Management Accountants (CIMA), Institute of Financial Accountants (IFA) and Association of Accounting Technicians (AAT).
Business consultants & services
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As a specialist insurer with over 25 years experience, we understand the many risks facing management consultants and business advisors. Whether it's business strategy, supply chain, finance, IT or another area that you specialise in, we cover all types of business consultants across a range of industries, from the charity sector to financial services.
Reviews (9)
Julia Briggs
Dec 06, 2021
Richard Cook
Jul 19, 2021
Critical: Professionalism, Quality I think this is a sham. Their telephone never gets answered. I am trying to renew and get trapped in a call holding system which chucks you out when you request a call back. Probably good for a cheap policy for compliance purposes but i would hate to have to make a claim with them.
Audrey Naish
Feb 05, 2021
Joanne Whenmouth
Dec 07, 2020
The staff that I have spoken to via telephone were very helpful and responsive to my needs. I have had correspondence from them when expected and everything appears to be as requested. Changes were made in early stages of set up of my policy, and this was easy. I haven't needed to make any claims, however I am sure they will be as helpful.
Jane Ibbotson
Jun 22, 2020
AVOID! I highly recommend anyone avoids this company. Incredibly rude customer service. I asked to be sent an email as confirmation the policy had been cancelled and the customer service agent put me on hold indefinitely. I took the insurance out for work and changed my mind within the 14 day period due to finding a cheaper company. Not only was I within the 14 day cooling period my first payment was due for another week and I cancelled my DD to make sure it wouldn't come out as sometimes companies take payment "by accident" All of this is in the contractual agreement and yet they sent me a default letter which affects my credit score.
Keith Foster
Nov 22, 2019
Johann Jacobs
Nov 01, 2016
Phil Tyreman
Oct 28, 2016
Debbie Fleming
Dec 25, 2015
I've used Markel Direct for quite a few years and have always received excellent service. The staff are extremely helpful and people orientated. I've only ever had one problem in all of my time with Markel and it was rectified within 5 minutes, hows that for service! I've taken out insurance for myself and recommended my colleagues who have gone on to use Markel with no complaints or problems.
