Business Details
Emergency
services
Expert Insurance Claims Consultancy in the UK
Harris Balcombe has been a trusted leader in insurance claims consultancy for over 140 years, dedicated to helping clients recover rightful compensation. Our team of chartered experts specialises in managing complex claims for fire, flood, theft, business interruption, and cyber incidents. We prioritise client needs by handling every aspect of the claims process, from policy analysis to negotiation with insurers, ensuring minimal stress for individuals and businesses. With a proven track record of over 5,000 successful claims, we combine deep industry expertise with a commitment to transparency and client-centric service. Our nationwide presence and global partnerships enable rapid response to incidents across the UK and internationally.We are authorised and regulated by the Financial Conduct Authority, underscoring our adherence to rigorous professional standards. Our testimonials reflect our ability to deliver results even in the most challenging cases, including high-net-worth and traumatic personal claims. By focusing on policyholders' rights and leveraging our in-house technical specialists, we ensure fair settlements and comprehensive support. Our dedication to excellence has earned recognition through industry awards and long-standing client relationships. At Harris Balcombe, we remain committed to evolving with industry challenges while maintaining our core principle: putting clients first in every claim we handle.
Services
Fire Damage Claims
Flood Damage Claims
Theft Claims
Business Interruption
Product Recall
Cyber Claims
Storm Damage
Malicious Damage
Escape of Water
UHNW Claims
Highlights and features
- Over 5,000 successful insurance claims managed
- Dedicated team of chartered accountants and loss adjusters
- 24/7 helpline for urgent claim assistance
- FCA-authorised and regulated for professional standards
- Specialist expertise in complex business interruption claims
Associations and certifications
- Financial Conduct Authority
What people say
Wonderful service
Highly recommended
Extremely helpful
No hesitation recommending
Exceptionally kind
Services
Fire Damage Claims
We specialise in managing fire damage insurance claims for domestic and commercial properties. Our experts handle policy analysis, damage assessment, and insurer negotiations to ensure full compensation. With compassionate support, we guide clients through rebuilding processes and documentation requirements.
Flood Damage Claims
Our specialists handle flood damage claims for residential and business properties. We document water damage extent, coordinate repairs, and negotiate with insurers to cover restoration costs. We address policy complexities and ensure compliance with environmental regulations during recovery.
Business Interruption Claims
We manage business interruption insurance claims to recover lost income and operational costs after incidents. Our chartered accountants quantify financial impacts and negotiate with insurers for comprehensive compensation under policy terms.
Product Recall Claims
Our team handles product recall insurance claims for manufacturers and retailers. We document financial losses from recalls, coordinate with regulatory bodies, and ensure compensation for associated costs including logistics and reputational damage.
Cyber Incident Claims
We assist businesses with cyber insurance claims following data breaches or system compromises. Our experts document losses, coordinate forensic investigations, and negotiate coverage for recovery costs including IT restoration and legal liabilities.
People
Jonathan Samuelson
Partner
Chartered Accountant with 20+ years' experience specialising in business interruption and product contamination claims. Fellow of the Institute of Chartered Accountants in England and Wales.
Alex Balcombe
Partner
Specialises in UHNW claims with clients including top financial institutions and private equity houses. Graduated with BA in Economics and has over 15 years' industry experience.
Jeremy Balcombe
Partner
30-year insurance claims veteran with expertise in high-net-worth private client matters. Specialises in policy interpretation and complex claim negotiations for residential and commercial properties.
Steven Nock
Partner
Business interruption specialist with 20+ years' experience. Member of CILA Council and expert witness in financial risk claims. Regular presenter at industry training sessions.
Mark Harris
Partner
Dual-qualified accountant and loss adjuster specialising in quantifying complex business interruption claims. Combines financial expertise with technical claims management skills for optimal settlements.
Questions
What types of insurance claims do you handle?
We manage fire, flood, theft, business interruption, product recall, cyber, storm, and malicious damage claims for domestic, commercial, and landlord clients.
Are you regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority under reference number 597876.
How do you charge for your services?
Our fees are typically calculated as a percentage of the claim value, with no upfront costs or obligations.
Do you offer 24/7 claim assistance?
Yes, we provide a 24/7 helpline at 0330 022 9179 for urgent claim support and initial consultations.
Can you help with complex insurance disputes?
Our chartered experts specialise in resolving complex claims, including negotiating with insurers and managing legal challenges.
What areas do you cover?
We operate nationwide across the UK with offices in London, Glasgow, Manchester, Leeds, Birmingham, and Exeter.
Reviews (3)
Jackie B.
Dec 17, 2021
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I used this company when I had a house fire. They gave great chat about what they would do and said they would only take my case on as I'd had at least 50,000 worth of damage which I did. So I signed up to them and they proved to be less than helpful. Initially Chris Edmunds was good with basic communication etc, but then never informed me when he was on leave so I got his out of office reply. This meant me calling the company to find someone to get any updates and it went downhill from there on in. I got 15,000 less than what he said I'd get and they also took 10%. Absolute rubbish and Chris Edmunds didn't seem to fight for my case at all. What a regret!
Renaya Anil
Nov 01, 2020
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A very professional and helpful company. Offered me some really good advice and saved me a lot of time. Strongly recommend them.
Harry Smith
Jul 21, 2020
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To give you an idea of the competence of this firm, their employee Jeremy Balcombe boasts on twitter that every time he drives near someone on a bike he thinks they don't pay tax. That's the level of intelligence and professionalism you're dealing with. Avoid.
