Business Details
50+ Years
experience
Emergency
services
Your Trusted Roadside Assistance Partner in London
Established in 1905, The AA has become a cornerstone of British motoring services, built on over a century of experience in vehicle recovery, driver support, and automotive expertise. Our nationwide network of patrols provides 24/7 breakdown assistance, leveraging advanced technology and strategic partnerships to ensure rapid response times across the UK. Beyond emergency services, we offer comprehensive car insurance products, competitively priced at 226 for comprehensive cover, and provide trusted MOT testing with AA-approved garages. Through Vixa, our innovative car care device, we deliver real-time vehicle diagnostics and direct mechanic communication, combining digital innovation with traditional roadside support.Our commitment to quality is demonstrated through partnerships with over 60,000 European repairers and a lifetime repair guarantee when using genuine manufacturer parts. The AA remains customer-centric, maintaining transparent pricing with no hidden fees while handling over 3 million breakdowns annually. Our accreditation as an official vehicle inspection provider complements our extended services in car sales, driving instruction, and financial solutions, making us a one-stop automotive services provider.
Services
Breakdown Cover
Car Insurance
MOT Testing
Vehicle Inspection
Driving School
Car Sales
Roadside Assistance
Battery Replacement
Tire Services
Insurance Claims
Details
- Year established: 1905
Highlights and features
- 24/7 breakdown service with rapid response times
- Nationwide network of experienced roadside technicians
- Comprehensive vehicle diagnostics with Vixa technology
- Lifetime repair warranty when using genuine parts
- Integrated services across insurance, MOTs, and car sales
What people say
Quick recovery
Professional technicians
24/7 availability
Reliable service
Lifetime guarantees
Services
Breakdown Cover
Our 24/7 breakdown service covers all UK locations, providing vehicle recovery and roadside assistance within 40 minutes on average. Specialist patrols handle electric vehicles, caravans, and motorhomes. Members receive priority access to over 60,000 European repairers through our international network.
Car Insurance
Comprehensive car insurance policies start at 226 annually, covering third-party liabilities, fire, theft, and accident damage. Additional benefits include 24/7 claims support with guaranteed repair warranties. Competitive multi-car discounts available for AA members.
MOT Testing
AA-approved garages offer MOT testing with transparent pricing and no hidden fees. Technicians use manufacturer-specific diagnostics for accurate assessments. Failed MOT vehicles receive complimentary re-testing within 21 days of initial inspection.
Vehicle Diagnostics
Vixa device provides real-time engine diagnostics and battery status monitoring. Professional mechanic consultations available through our app. Predictive maintenance alerts reduce breakdown risks by identifying potential mechanical issues.
Driving Instruction
DVSA-accredited driving school offering manual and automatic lessons. Instructor-led courses include theory test preparation and practical driving techniques. Pass Plus program available for additional skill development post-test.
Questions
How quickly does AA roadside assistance arrive?
Our patrols reach 90% of members within 40 minutes of dispatch, with priority dispatch for urgent cases.
What does AA car insurance cover include?
Comprehensive policies cover accident damage, theft, fire, third-party liabilities, and personal injury claims assistance.
Where can I get an AA-approved MOT?
Over 10,000 AA-approved garages nationwide offer MOT testing with guaranteed repairs for failed components.
Is breakdown cover valid in Europe?
European breakdown cover includes assistance in 44 countries through our network of 60,000 repairers.
Can I track my breakdown recovery vehicle?
AA app users receive live GPS tracking updates for their assigned patrol vehicle during emergency recovery.
What's included in the Vixa device subscription?
Real-time diagnostics, battery monitoring, mechanic messaging, and 20% discount on AA garage services.
Videos
Reviews (7)
Hh Pp
Jun 17, 2022
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Put me on hold for 15 minutes then got an alert asking me to select an option or I'd be cut off. So you select the only option to get help and you're back in the queue. Useless.
Kristina
May 24, 2022
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My review is about The AA Driving School. First, it's very difficult to get lessons set up through this company, as they are very unresponsive. Second, my assigned instructor wasn't interested in teaching me to drive, he was more interested in talking about food, about how his students constantly fail the driving test (big red flag!), and, most worryingly, my looks. Do men understand how uncomfortable and how unsafe a female may feel when a man is making inappropriate comments about their looks whilst they are in a car alone with them? Seriously.
Don't do this! You are not being nice, you are making a woman feel uncomfortable and unsafe. I hired a new instructor, took two lessons with him, and passed my test the first time. I wouldn't bother with The AA. Totally inappropriate instructors and a complete waste of money. Men should not make any comments about a females looks whilst in a professional setting. No excuses! (I would advise mums and dads who opt to hire The AA for their young drivers to insist on a female driver for their female children. But honestly, why use The AA at all?)
Don't do this! You are not being nice, you are making a woman feel uncomfortable and unsafe. I hired a new instructor, took two lessons with him, and passed my test the first time. I wouldn't bother with The AA. Totally inappropriate instructors and a complete waste of money. Men should not make any comments about a females looks whilst in a professional setting. No excuses! (I would advise mums and dads who opt to hire The AA for their young drivers to insist on a female driver for their female children. But honestly, why use The AA at all?)
Bob Funnell
Apr 15, 2022
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My AA membership is up for renewal, if I was daft enough to have signed up for automatic renewal I would have been charged 248.00. I can join online today for 169.00! As a loyal customer for 10years I should NOT have to search the best deal, the AA should OFFER me the best deal! They do not allow you to spk directly to the Complaints dept but they very kindly say they will respond within EIGHT weeks.maybe due to number of Complaints then! Call centre operative was great but AA procedure AWFUL!
Ian Lequelenec
Feb 22, 2022
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I took out an insurance policy for my wife's car and was paying for the policy, I also had a breakdown cover for the vehicle. We never claimed anything, nor used the breakdown service, the insurance policy and breakdown cover was increased substantially and they sent out a letter informing us that the policy's were automatically going to renew. So I called to cancell them. I endured two long wait phone calls with a ridiculously long recorded message followed by a long wait.
When I got through to cancell the policy they refused to deal with me as I was not the policy holder. No real need to throw all this red tape at their customers other than to tie you into continuing cover with them, we never asked for an automatic renwal. Will never use them again.
When I got through to cancell the policy they refused to deal with me as I was not the policy holder. No real need to throw all this red tape at their customers other than to tie you into continuing cover with them, we never asked for an automatic renwal. Will never use them again.
Jessica Richards
Jan 17, 2022
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Why do I pay for stay mobile when I'm not? As a single mum I was sold that I wouldnt have to worry you'll keep me mobile until my car is fixed well it isnt and I have no car. Lies.
Phil Hollingsworth
Jan 11, 2022
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Avoid car insurance with them, no response on the phone, no online chat, a month after accident still not repaired and no communication from The AA Claims (UK). Now with the Financial Ombudsman Service
Rowan James
Sep 24, 2021
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I have ended up having two breakdown services. The AA and one that comes with a Nationwide flex plus account. I have used both. The AA are really much more difficult to contact. Which when you are stuck in a car is relevant. And they are car specific. My other service is for me!
