Business Details
31 Years
experience
Trusted Insurance Solutions in Reading
Established in 1995, Academy Insurance has built a reputation for delivering tailored insurance solutions that prioritise client needs over generic policies. Our approach focuses on understanding individual and business requirements to provide precise coverage without unnecessary complexity. With a team of dedicated specialists, we offer commercial, personal, and specialist insurance products designed to protect assets and livelihoods. Our commitment to exceptional customer service is evidenced by a 91% five-star rating from policyholders. We operate under the Financial Conduct Authority's authorisation, ensuring compliance with rigorous regulatory standards. The company's longevity and client retention rates reflect our dedication to transparency, competitive pricing, and efficient claims resolution. Our advisors combine technical expertise with a proactive approach to risk management, addressing both prevention and protection needs. Headquartered in Reading with additional offices nationwide, we serve clients across the UK through a combination of local knowledge and national resources. Our digital customer portal enhances accessibility, allowing policyholders to manage documentation and renewals online. Continuous investment in staff development ensures our team maintains industry-leading expertise across all insurance sectors.
Services
Business Insurance
Car Insurance
Home Insurance
Commercial Vehicle Insurance
Travel Insurance
Property Insurance
Cybersecurity Insurance
Professional Indemnity
Business Interruption
Details
- Year established: 1995
Highlights and features
- Established in 1995 with proven industry expertise
- Tailored insurance solutions for specific needs
- Competitive pricing with no hidden fees
- 24/7 customer support for policyholders
- Financial Conduct Authority regulated operations
Associations and certifications
- Financial Conduct Authority
What people say
First class experience
Helpful customer service
No intention of changing
Professional and kind
Services
Business Insurance
Our business insurance solutions protect companies against operational risks, including property damage, liability claims, and business interruption. We offer tailored policies for SMEs and large enterprises across multiple sectors. Specialist coverage options include professional indemnity and cybersecurity protection.
Car Insurance
Personal and commercial vehicle insurance policies designed to meet individual needs, covering standard cars, high-value vehicles, and motorhomes. Options include comprehensive coverage, no-claims protection, and flexible payment arrangements for policyholders.
Home Insurance
Residential insurance solutions for standard and high-value homes, including buildings, contents, and combined policies. Specialist landlord insurance options available with coverage for rental properties and commercial premises.
Claims Handling
Dedicated claims assistance available 24/7 through specialist advisors. We prioritise swift resolution while maintaining transparency throughout the process. Online claims submission options available for motor and general insurance policies.
Customer Portal
Digital platform enabling policyholders to access documentation, upload required files, and renew policies online. Secure system with step-by-step guidance for account activation, document submission, and payment processing.
People
Sophie Amott
Property Specialist
Specialist advisor with extensive experience in commercial property insurance solutions, providing tailored coverage options for business premises and landlord portfolios.
Arron Carter
Home Owner Specialist
Residential insurance expert focusing on homeowner needs, offering comprehensive home protection policies with flexible coverage options for standard and high-value properties.
Samuel Domone
Vehicle Specialist
Motor insurance specialist with expertise in personal and commercial vehicle coverage, including high-value cars and fleet management solutions.
Roy Muldoon
Car Owner Advisor
Personal vehicle insurance consultant providing tailored car coverage solutions, specialising in no-claims protection and multi-policy discounts for private motorists.
Harvinder
Customer Service Executive
Experienced client services professional handling policy renewals and customer inquiries, maintaining a 91% satisfaction rating through prompt, professional assistance.
Questions
What types of insurance does Academy offer?
We provide business insurance, car insurance, home insurance, commercial vehicle coverage, travel insurance, and specialist policies including cybersecurity and professional indemnity.
How do I make a claim?
Contact our claims team on 0333 360 0860 for motor claims or use our online portal for other insurance types. Specialist advisors will guide you through the process.
Are your insurance policies regulated?
Yes, all our insurance products are authorised and regulated by the Financial Conduct Authority under company number 03041967.
Can I manage my policy online?
Yes, our customer portal allows policyholders to access documents, upload information, and renew policies securely online at any time.
What are your office hours?
Our offices are open Monday to Friday 9:00am-5:30pm and Saturday 9:00am-1:00pm. Emergency claims assistance is available 24/7.
How long has Academy been in business?
We have been providing insurance solutions since our establishment in 1995, with over 25 years of experience in the industry.
Reviews (3)
Marie Ward
Jun 18, 2022
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Just insured scooter in April and just received a letter saying my yearly insurance has run out.not happy.
Alex Coote
Mar 09, 2022
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This organization/branch really do offer a great service. Friendly & oblidging staff. Would recommend them to anyone looking for insurance cover
Ben-Li Christian
I was recommended by many to give Claire at Academy a call when I needed help with insurance and I'm really glad I did. She made everything simple and straightforward and provided professional advice to find the best plan for me and my partner. Thank you so much, I will be using your services again in the future.