Business Details
50 Years
experience
Trusted Property Insurance Solutions in the UK
Established in 1976, we are a specialist insurance brokerage with over 45 years of experience serving property owners across the UK. As an independent broker regulated by the Financial Conduct Authority, we pride ourselves on offering tailored insurance solutions through our extensive network of leading insurers. Our team of experts works closely with clients to understand their unique risks, providing bespoke coverage for commercial properties, residential landlords, unoccupied buildings, and complex portfolios.With a focus on transparency and client education, we ensure policyholders fully understand their coverage while maintaining competitive premiums. Our long-standing relationships with top underwriters enable us to secure coverage for challenging risks, including properties requiring flood protection or undergoing renovations. We combine traditional service values with modern risk management strategies to deliver comprehensive protection for both individual properties and large-scale developments.
Services
Commercial Property Insurance
Residential Landlords Insurance
Unoccupied Property Insurance
Block of Flats Insurance
Cyber Insurance
Holiday Home Insurance
Business Interruption Insurance
Employers Liability Insurance
Details
- Year established: 1976
Highlights and features
- Independent broker with approachable staff available by phone or online
- Access to major UK insurers for comprehensive coverage options
- Bespoke insurance schemes and portfolio policies available
- Competitive premiums through strong insurer relationships
- Over 45 years of specialist property insurance experience
Associations and certifications
- Financial Conduct Authority
What people say
Specific policies required
Understood insurance needs
Swiftly met requirements
Highly recommended
Good deal on insurance
Services
Commercial Property Insurance
We provide comprehensive insurance for commercial premises including offices, retail spaces, and industrial units. Our policies cover structural damage from fire, flood, and subsidence while offering optional add-ons like business interruption cover. With access to major UK underwriters, we tailor policies to specific industry risks while maintaining competitive premiums through our established insurer relationships.
Residential Landlords Insurance
Specialist insurance for property investors covering buildings, liability, and optional contents. We address unique risks like tenant damage and unoccupied periods while offering portfolio discounts. Our experienced team helps landlords understand rebuild costs and ensure adequate coverage levels to protect their investment.
Unoccupied Property Insurance
Tailored protection for vacant commercial and residential properties exceeding standard policy terms. We cover risks like vandalism and weather damage during renovations or between tenancies. Our policies accommodate extended unoccupancy periods while maintaining essential protections against major perils.
Block of Flats Insurance
Comprehensive coverage for multi-unit residential developments with flexible terms for mixed occupancy. We handle complex requirements including shared common areas, varying lease agreements, and combined residential-commercial use. Our policies ensure compliance with management company obligations while protecting individual unit owners.
Cyber Insurance
Modern insurance solutions addressing cyber threats for property-related businesses. Our policies cover data breaches, ransomware attacks, and business interruption from IT failures. We assess individual risk profiles to create tailored protections that complement physical property coverage.
Questions
What types of property insurance do you offer?
We provide commercial property, residential landlord, unoccupied building, block of flats, holiday home, and cyber insurance solutions tailored to UK property owners' needs.
How do you help clients get better insurance rates?
Our long-standing relationships with top UK insurers and status as an FCA-regulated broker allow us to negotiate competitive premiums and exclusive coverage terms for clients.
Can you handle complex insurance requirements?
Yes, our 45+ years of experience enables us to create bespoke policies for challenging risks including flood-prone properties, unoccupied buildings, and large portfolios.
Are you regulated by any official body?
We are authorised and regulated by the Financial Conduct Authority (Ref. No. 603924) as part of Townsend (Newtownards) Ltd.
What areas do you cover?
We serve property owners across the UK with particular expertise in Northern Ireland's insurance market requirements.
How do I get a quote?
Call us free on 0800 085 3761 during office hours or complete our online form for a personalised quote from leading insurers.
Reviews (2)
Sam G.
Sep 23, 2021
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I have used Townsend (also known as Property Insurance center) for several different properties over the years. They are terrible. If you have a claim or something that does not profit them, they constantly 'forget' to deal with it. Here are two examples. I recently sold two properties next door to each other, one was insured by another company and one through them. Following the sale I called and cancelled the policy with both.
The first company refunded the balance within a few days. The property insurance center (Townsend) said it could take up to 6 weeks. Almost 3 months later after my third communication with them I received my refund. Another example - I had a claim in 2019 and we submitted the details, after months we had to chase this up to get it moving again. They seriously just don't care if it's not something that benefits them.
The first company refunded the balance within a few days. The property insurance center (Townsend) said it could take up to 6 weeks. Almost 3 months later after my third communication with them I received my refund. Another example - I had a claim in 2019 and we submitted the details, after months we had to chase this up to get it moving again. They seriously just don't care if it's not something that benefits them.
Andrew Carleton
May 09, 2017
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Could not recommend everyone in the Property Insurance Centre office highly enough. Have used them over the last few years, passed their name on to clients of mine and now insure my 2 businesses with them. Would not go anywhere else.
