Business Details
50+ Years
experience
Bespoke Insurance Solutions Channel Islands
Hepburns has operated in the Channel Islands for over 50 years, specialising in bespoke insurance solutions for private clients and commercial businesses. Our approach prioritises understanding individual needs, combining deep industry expertise with a commitment to delivering tailored coverage. With offices in Jersey and Guernsey, we serve high-net-worth individuals and businesses, offering protection for assets ranging from luxury homes to complex commercial risks.Our team of chartered brokers leverages decades of collective experience to provide strategic risk management and responsive claims handling. We maintain regulatory compliance through oversight by the Jersey and Guernsey Financial Services Commissions, ensuring adherence to the highest professional standards. Our long-standing reputation is built on personal service, local market knowledge, and a dedication to simplifying insurance complexities for our clients.
Services
Private Client Insurance
Commercial Risk Management
Cyber Security Insurance
High Value Homes Insurance
Classic Car Insurance
Marine Insurance
Overseas Property Coverage
Professional Indemnity
Construction Risk Insurance
Employee Health Protection
Details
- Year established: 1975
Highlights and features
- We offer 50+ years of Channel Islands insurance expertise
- Our brokers hold professional qualifications including Chartered status
- Specialise in complex, high-value insurance scenarios
- Regulated by both Jersey and Guernsey financial authorities
- Provide single-point contact for integrated policy management
Associations and certifications
- Jersey Financial Services Commission (JFSC)
- Guernsey Financial Services Commission (GFSC)
What people say
Bespoke solutions
Expert team
Peace of mind
Responsive claims
Local knowledge
Services
Private Client Insurance
Tailored coverage for high-net-worth individuals protecting luxury assets including homes, vehicles, and collections. Our brokers create integrated policies addressing unique lifestyle needs while ensuring single-point management. Combines specialist knowledge with responsive claims handling for valuable possessions.
Commercial Risk Management
Custom solutions for Channel Islands businesses covering construction, cyber threats, and professional liabilities. Includes predictive maintenance plans and safety audits. Designed to protect against operational disruptions while supporting long-term business continuity in diverse industry sectors.
Cyber Security Insurance
Comprehensive coverage addressing data breaches and cyber threats for both businesses and private clients. Includes risk mitigation strategies and response protocols. Designed to protect digital assets while maintaining brand integrity against evolving online threats.
High Value Homes Insurance
Specialist coverage for premium properties including gardens, artwork, and unique architectural features. Offers replacement value guarantees and renovation protection. Tailored to the specific requirements of high-end residential properties across the Channel Islands.
Classic Car Insurance
Dedicated policies for collectible automobiles featuring agreed value coverage and transit protection. Designed for enthusiasts requiring specialist treatment for rare or historic vehicles. Includes tailored options for storage, restoration, and event participation.
People
Laura Boyd
Group Head of Private Clients
Chartered Insurance Broker with extensive experience in private client services across Jersey and Guernsey. Specialises in high-net-worth insurance solutions, combining technical expertise with personal service to address complex asset protection requirements.
Tim Johnson
Director
Experienced insurance director with deep knowledge of Channel Islands commercial risks. Leads strategic development of bespoke business insurance solutions while maintaining hands-on client relationships across construction and professional liability sectors.
Wendy Boleat
Director
Chartered Insurance Broker and director with specialist expertise in commercial risk management. Provides strategic oversight for business insurance solutions while maintaining active client advisory roles across multiple industry sectors.
Neil Carre
Director
Chartered Insurance Broker leading Guernsey operations with focus on commercial and private client integration. Combines regulatory expertise with practical risk management solutions for businesses and high-value individuals.
Will Woodford
Group Sales Director
Certified Insurance Broker driving sales strategy across the islands. Focuses on expanding bespoke insurance offerings while maintaining client-centric approach to commercial and private risk management solutions.
Questions
What insurance services do you offer for high-net-worth individuals?
We provide comprehensive coverage for luxury homes, classic cars, marine assets, valuable collections, and cyber risks tailored to individual circumstances.
How do you handle claims for unique or high-value items?
Our brokers work with specialist suppliers to ensure accurate valuation and appropriate replacement or repair for rare possessions.
Can you provide insurance for international property holdings?
Yes, we offer tailored overseas property insurance covering multiple jurisdictions with specialist risk assessment.
What commercial risks do you specialise in?
We cover construction, cyber security, professional indemnity, property risks, and business continuity for Channel Islands enterprises.
How do you ensure regulatory compliance for your services?
We operate under Jersey and Guernsey financial services regulations with regular audits and professional qualifications maintained by all brokers.
Do you offer 24/7 support for policyholders?
While our offices operate Monday-Friday 09:00-17:00, we provide message services outside hours with prompt follow-up.
Reviews (4)
Muhammed Zain
Oct 08, 2021
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A big thank you and appreciation to the whole team (including Peter, Jacqui and Aldona) for all the help and guidance. It has been my pleasure to do business with Hepburns and I look forward to opt in for additional services in the near future. Best wishes, Zain
Veronika Dominik
Apr 27, 2020
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Absolute disgrace of a company Would not recommend in million years! Stay well clear if you value your nerves! If I could give them zero stars I would
Sophie Smith
Dec 31, 2019
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Just had to deal with Hepburns regarding a claim for a leak in my flat and the service was brilliant, so helpful and efficient. I'd definitely recommend them.
Agnieszka Nagorska
Nov 04, 2019
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Takes multiple payments of insurance in error! When I tried to call to get my money back they were very unhelpful, and it doesnt seen like they will give me back a refund
