Independent Reviews of Insurance Brokers
Choosing an insurance broker is an important decision. At our insurance reviews centre you can read unbiased reviews about local companies to help you make better choice. If you are already a client, share your positive or negative expirience with others by writing an independent review about your insurer on our board.
I've used this company for both car (platinum package ) and home insurance for years. Cant fault them, absolutely fantastic. Super help with car recovery, super helpful with a home emergency. I'm very critical of standards of customer service and I have genuinely have never had an issue.
Awful Company, they know how legally still money from you. After pay my car insurance policy in full suddenly after 20 days they have charged £200 more on my credit card supposedly for fault claim. Funny enough they do an automatic renewal of your policy, they don't ask questions they just
I really appreciate the help provided by your costumer consultant (ln7) Lauren B. I am very happy with all the process of renewal my motor policy. Thanks Lauren and Onecall Insurance for the great work.
Natalie (nh1) helped me so much I had just brought the car as I started the policy and there was no way I could wait 2 hours to drive it home as I brought it out of the city I live in. Natalie (nh1) was so nice and helped speed up my policy activation by emailing online team and I can now happily
I called about my renewal and spoke to a lady by the name of Charlotte (CW3) she was very polite and she made the process of getting the best insurance for me very easy. She ran though the stairs of the policy checking that everything was right for me. I left the call very happy and with
I have recently taken out. House insurance with One Call Insurance I was Impressed with the amount of cover for the price I was paying !! Especially as our previous insurers were cutting some things on the insurance but at the same time asking for higher premiums!! I also was pleasantly surprised
This is the worst motor insurance company by far-ever and they are not based in the Uk they are trading in Uk through complete cover group insure your motor there intermediary and when I took out joint comprehensive back in 7th of November 2020 the agent who sold the worst insurance policy
No care for there customers, was on hold on and off for 4hrs getting cut of the call and being put on hold after hold. I only wanted a quick quote, clearly the hardest task in the world!!! Would definitely stay well away!!!!
Brilliant service, someone called harry helped me out after my own mistakes regarding my insurance policy got everything sorted swiftly and professionally, cant fault them
The staff the work at the company are very helpful and supportive with you during your enquiries. Was very polite too and friendly.
I am an over 80 yr old lady I found all sorts of difficulties in trying to obtain satisfaction regarding my policy; there was no easy way. Monies were taken from my bank and no amount of attempts later I was told I'd have to pay cancellation fee, in spite of the fact I wrote to OneCall on the
Absolutely wonderful. Much time was taken for explanation. I was treated with the utmost respect.
Now have both our classic car and van ins with these guys they are good enough for us
I had an ongoing issue with my business insurers over a claim. It had all been settled months ago but around Christmas time it was all reopen and the insurers were once again asking me to furnish them with documentation that had already been provided. I got a call from Kally Birch today who
I have dealt with Simon, Gill & the staff at Allbright Bishop Rowley for commercial business, landlord and personal insurances for many years and have always found them to be conscientious, professional & efficient. They have always gone out of their way to offer a high quality service to us.
I have both my car and home insurance here. You get the personal touch as you deal face to face or directly with someone on the phone. Would highly recommend!
It comes to that time of year when you have to bite the bullet and spend time renewing insurance. Doing this for one property was so easy that I insured 3 properties instead and was extremely pleased at the price. Leanne was fantastically quick with the quotes and their IT team wonderful in
They are a friendly and helpful team that go the extra mile to look after their customers. And let's not forget, there prices are great. Thoroughly recommend classicline to anyone.
Coversure are local, contactable and actually answer the phone!! They cover all of our personal and business insurances ranging from home insurance to public liability, always on hand to answer any questions quickly and efficiently. Would highly recommend.
Hai this is the insurance brokers, really terrible, their broker fee £49.99 for nothing, better go directly , not very trustable , i never recommend them
I did a quick search for a better priced car insurance. One Call Insurance came out tops, CF2 called me the following day and left a voice mail. A couple of days later I called and spoke with CF2, I had a couple of questions which she answered. She was very thougher and patient the whole experience
my mother moved house on the 12th of October, she has been insured with one call from may, so not too long. upon contacting one call to let them know about the address change, they said that it is not possible to update to your new address due to the insurance company (Ageas) not covering
I wanted to know whether One Call could generate temporary motor insurance for our LIons Christmas float called Rocking Rudolph. JL8 gave me a quick response with an email address. Excellent as I could give him no firm actual vehicle detail at the time.
Had to amend my policy but needed to clarify some information so used the chat function which was easy to do with minimal waiting time. My contact was Tegan (TM2) who assisted me efficiently to a satisfactory conclusion.
Graig (CW2) was very helpful and answered all my questions. Quick and easy service, that’s why I have renewed my other policy with your company. For the second year.
Have used for a couple of years now mainly with Marika Farr. Very professional, efficient, helpful and competitive.
Cancelled my policy with these cowboys and had a huge charge to pay, they then decided to take payment again 3 weeks later and are telling me I can have my money back in 7-10 days. Absolute disgrace.
I have had policies with ClassicLine for approximately five years, and came across them by accident when trying to arrange cover for an unregistered car I had imported, and was going through the process of registering. The way the staff handle my requests, questions and constant vehicle changes
An efficient and professional service. It was a pleasure to be able to get through quickly on the phone without having endless recorded messages and lengthy musical delays. Our requirements were understood immediately and the quotation saved us a great deal of money. We highly recommend.
I have had problems with the portal, I have had to ring up to get any answer, I made a complaint because I was very disappointed with a problem earlier in the year. I have used AGEAS before and yet they had not got details of my NO CLAIMS BONUS which meant I was being heavily overcharged
Great company and fantastic staff!
After try to input car change for 4hrs ,,,, yes 4, go to portal,,, Go to portal ,,,, 4 ___ 5 operating staff later . 1 person ( Ferdie ) i think, got it ,, me being older person, I put (.) Inbetween numbers ,, old school maths ,,HaHa,, Now changed car insurance, no problemo,
The chat team are fantastic very very helpful solved a few problems for me, absolutely great communication well pleased and also cheap thank you
I have had a motor policy for a few months and decided to gat a policy for my wife, so far so good. But I am now unable to access either policy on line. The contact phone number is not available due to "covid", the online chat doesn't work - have been trying for 4 hours. So how am I supposed
When I sold my car and cancelled the policy I was stung with a cancellation fee of over £55. How on earth can this be justified
Excellent service today, no fuss dealt with my request, sorry forgot the lads name
I needed to change some details on my car policy and upload a document. So easy via the Live Chat. Thank you to JR9!
It might be the cheapest one on the comparison site but far from being accessible. I have tried to connect and sent inquiries but got no reply. I won't use them next time.
One of my friend put the insurance he has a accident insurance company refuse to pay when accident happened on that day they cancel the policy but they asked for money more then £600 hidden charges they not even paid any single penne his car total lost this company not a right company
Had problems with changing policy details on my portal for change of vehicle. Started live chat with KA1, who sorted out my problem in a very helpful and efficient way.
Brilliant quick n easy sorted my problem highly recommended
Used on line live chat, spoke to Laura (LA5) who was very helpful and gave me great advice on how to raise a claim for my issue. Top service thank you
RC2 - easy to use, online portal is great to keep track of your policy documents and they are easily contacted if any issues come up.
Excellent customer service is one of the best live chats. Have had
Service so bad has caused me to cancel my policy in favour of a company I can talk to.
Web site on line chat doesn't work. No one answering the phone lines. Phoned breakdown emergency (02037387300) the number on my documents and waited for them to answer for over half an hour before I gave up. Appalling service.
He was very helpful, knew exactly what I needed and got straight to the point very quickly. Lovely service.
The changes to my policy were sorted out very efficiently the only problem was i had to get my daughter in as i am not very good at the computer would have prefered to use a phone
I used their online web chat, had to wait a few minutes due to the virus, but that was fine. Received very good service and they beat a previous quote. The person who I dealt with was very efficient and polite. Very happy with the whole experience.
One call are ripping off people left right n centre if they cancel for a better cheaper quote, I will never use again