Towergate is the fastest growing insurance intermediary in the UK and a major force in the industry, employing more than 3,000 people in 100 offices. With 200 specialist insurance products and an unrivalled depth of experience, Towergate is the place to go for your insurance needs. Towergate was established in 1997 to provide insurance in niche markets ranging from holiday homes to cherished cars. We have expanded and broadened our products range to over 200 - the widest range of specialist and traditional products in the UK market.

Serviced Areas

  • Medway & Maidstone

Contact Details

  City Maidstone
  Postcode ME14 3EN
  Address Towergate House, Eclipse Park
  Phone Number 0844-892-1500

From Our Website

Towergate Insurance Brokers is one of the UK's leading independent insurance brokers and risk management advisors. We work alongside colleagues in our Health & Protection division, who offer expert advice on healthcare, protection and employee benefits. With over 1,850 people in more than 50 local offices, we truly hold a UK wide presence. With over 100 dedicated claims professionals in 30 locations, we have local experts to help you recover. Our teams of specialists have built a solid reputation for understanding many business sectors and industries, and navigating the everyday and emerging risks faced in today's increasingly complex world.

To make a complaint, please speak to your usual Towergate adviser, or the Towergate Insurance Brokers office that deals with your policy. This information will be included in your policy documentation. Towergate Insurance Brokers is constantly striving to enhance the experience our customers have with us. So if you've got a complaint, we'd like to hear about it so that we can improve our service in the future and work to fix what went wrong in your individual case. Collective complaints data covering all firms is published by both the Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS).

Dealing with claims can be stressful and time-consuming, especially when liability is disputed, or you feel as though the claims costs have been inflated. We make sure insurers fight hard to defend liability where it is appropriate, and ensure that evidence is gathered and shared in a timely manner. This enables fast and accurate liability decisions. In cases where liability does have to be admitted we work with clients and insurers to achieve the most economic and stress-free outcome. However, defensibility should start before events occur by helping you strengthen your position against potential claimants.