Wisecall Claims Assistance Ltd, based in Washington, Tyne and Wear, was set up on the 1st February 1999 to provide a quality service to brokers and intermediaries nationwide. These services include: The Provision of Fully Underwritten Legal Expenses Insurance. The Management of Motor Insurance Claims. Client Assistance Services including Replacement Vehicles, Accident Repairs, The Management and Pursuance of Personal Injury Claims and Client Advice Lines. Breakdown Recovery.