Keelan Westall, a division of Erinaceous Group plc's insurance subsidiary Erinaceous Insurance Services Limited, is one of the UK's leading commercial property insurance brokers with an annual income of approximately £30 million and supported by six major blue chip insurers; AXA, R&SA, Brit, Zurich Norwich Union and Allianz. We are a modern, service-led business with over 18 years' experience of the niche commercial property market arranging cover for a wide range of risks, including high street retail premises, office blocks, heavy industrial units and residential flats.

Serviced Areas

  • Alton, Haslemere & Petersfield

Contact Details

  City Bordon
  Postcode GU35 0AX
  Address 5/8/Highview/High St
  Phone Number 0845-345-2200

From Our Website

From a 'super start-up' of a dozen or so brands in 2015, to a single cohesive 600m GWP business, we're setting our sights on our next milestone - with a bold new vision to become a 1bn GWP underwriting & distribution business. We've already built a well-known brand, transformed ourselves operationally and created a multi-class, multi-territory virtual insurer - combining all the security and capabilities you'd expect from an insurance company with the entrepreneurial energy, niche expertise and flexibility that MGAs are known for, as well as a true market place for our brokers.

Online portals may be common but we don't believe in e-trading for the sake of being online, that's why Pen Central has been specifically designed to be intuitive and user friendly - after all, we understand how important your time is. Being a new business means we started with a blank sheet of paper (or screen) so everything we've built, we've built to our specification - and that of our brokers. Pen Underwriting today announces a new long-term UK capacity deal with Zurich in the highly specialist area of hazardous industries and tanker transportation, building on a strategic partnership of consistent capacity provision that dates back more than 30 years.

We are committed to delivering the highest standards of customer care and we are always interested in your feedback. Whilst we will make every effort to maintain the highest standards, we recognise that there may be occasions when we fail to satisfy the particular requirements of our customers. We therefore have in place procedures to investigate and remedy any area of concern. If for any reason this is not possible, we will write to you to explain why we have been unable to conclude the matter quickly.

Insured with Pen and need a claims number? If you are a policyholder, you will find your claims number on your insurance policy. To contact the right specialist claims team, look for their direct number at the start of your policy. If you haven't got access to your policy, we recommend contacting your broker who will be able to help you with your claim. Are you a broker looking for a claims number? Claims numbers are given on each product page. In its basic form insurance is a promise to make a payment to, or on behalf of, an insured if a covered event occurs.

Extranets have become standard in the insurance industry - but we don't believe in just delivering "standard". We know brokers value efficiency, but because you also value differentiation, our e-traded products are always innovative, niche or both. Because we go beyond the ordinary, our appeal lies in our underwriting; we design products for risks that other companies can't or won't accommodate. Our non-standard products can be found on industry software houses, because we know our brokers rely on them for the widest choice of products and back office support.