We do everything possible to ensure all our customers obtain a professional service. If for any reason you feel the service you have received is not satisfactory , you should contact us to obtain a copy of our complaint handling leaflet.This leaflet will explain how to make a formal complaint , and outline our procedures for handling your complaint. If you are not satisfied with our response you are entitled to refer your complaint to the Financial Ombudsman Service.www.norton-insurance.co.uk70 Sheffield Rd, S70 1HS

J Willey & Co, is a long established insurance brokerage offering a broad range of general insurance products and services to private individuals and the business community. With particular expertise in commercial insurance, we have access to the country's most respected insurers to deliver insurance products and services for all types of businesses and industries, based in the UK.www.jwilley.co.uk254 Barnsley Rd Cudworth, S72 8SS